Contact The Perfume Shop Customer Service the Easy Way
The Perfume Shop is the UK's largest specialist fragrance retailer, with 215 stores across Ireland and the UK. They sell major designer fragrance brands, celebrity and classic perfumes, body products and aftershaves with unrivalled expertise at value for money prices. They also have a knowledgeable team of customer service and sales advisors who share a genuine passion for people and perfume.
However, managing to respond to everyone contacting The Perfume Shop customer service can be a bit hard, especially during peak seasons. This means you might have to wait for a little while before they get back to you. Luckily, DoNotPay has got you covered – you don't have to wait for long before you're attended to. Our 'Skip Waiting on Hold' tool can help you jump the waiting queue and get your problem solved quickly.
The Perfume Shop Customer Support Contact Number and Email
You can get in contact with The Perfume Shop customer service team. The team is always happy to answer any questions that you might have concerning their services, products or stores. You can use the following contact to reach out to them:
| The Perfume Shop Support/FAQ Site | Support Page |
| The Perfume Shop Phone Number | 0333-344-2646 |
| The Perfume Shop Live Chat | Live Chat |
| The Perfume Shop Address | Cypress House, The Gateway Centre
Coronation Road, Cressex Business Park High Wycombe HP12 3SU United Kingdom |
| The Perfume Shop Support Email | onlineservices@theperfumeshop.com |
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Live Chat Available
Click here to start a live chat.
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Email
You can email them through onlineservices@theperfumeshop.com
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Facebook Messenger
You can reach their service team on Facebook.
The customer service team is available on the following days and times:
Monday – Friday: 9 am – 8 pm
Saturday: 9 am – 6 pm
Sunday: 10 am – 5 pm
If you cannot email them or use the live chat features, you can call them via the following number 0333-344-2646.
The phone lines are open on the following days:
Monday – Saturday: 10 am – 4 pm
Sunday: unavailable
The Perfume Shop Corporate Address
Below are some of the corporate contact details of The Perfume Shop:
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Head Office Address
Cypress House, The Gateway Centre
Coronation Road, Cressex Business Park
High Wycombe
HP12 3SU
United Kingdom
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Compass ID
GB25114102
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Company Type
Private limited company
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Registered Office Address
Hutchison, 5 Hester Road, Battersea, London, SW11 4AN
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Phone Number
You may contact them using the following number: 0800 98 88 660
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Registration Number
02699577
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Facebook
Click Facebook
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Help Center
Use DoNotPay to Cancel The Perfume Shop
The Perfume Shop allows you to close, delete, terminate or cancel your Perfume Shop account. To unsubscribe from The Perfume Shop: you can locate the email sent from the perfume shop, open the email, scroll to the bottom of it and then click the unsubscribe button.
Additionally, if you have an electronic account (on the mobile app or website), you might update your contact information as well as marketing preferences under the 'My Account' section, or you can also call the customer services team via – 0333 344 2646 or email them via dataprotectionofficer@theperfumeshop.com
How to Cancel Your Account
You can follow the steps below by contacting the Live Agent via the phone:
- Contact the data protection officer line: 0800 98 88 860 (0333 344 2646 for the customer support team)
- Advise the representatives that you want to cancel your account
- Give your account information to the agent
- Request that you be refunded (if necessary)
- Ask the rep whether you will be charged again
- Finally, retain the confirmation details you are given.
Fortunately, you don't have to pass through this alone. DoNotPay can help you to cancel, manage as well as get refunds from The Perfume Shop flawlessly.
Common Reasons People Contact the Perfume Shop Support
There are different reasons you can contact the perfume shop support, depending on the issue you have at hand. Below are some of those reasons:
- Order issues
- Refund, exchange and returns
- Delivery Information
- Payment options
- Membership and online account
- Products and stores
Contact The Perfume Shop Customer Service Using DoNotPay
Occasionally, you may encounter some issues with The Perfume Shop, and that's why at DoNotPay, we are always ready to help you get in touch with their customer service team.
The following are the steps you need to follow:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and choose the product.
- Look for the organisation you'd like to call.
- Click on the name of the organisation and have us do the work for you.
Solve Your Customer Service Issues for Any Organisation Using DoNotPay!
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