A Step-by-Step Guide to Filing a Complaint Against Team Knowhow

Team Knowhow is an electronics company that offers various services and products, including electronics, installations, maintenance, repairs, and deliveries. Despite dominating the UK market in selling quality electronics, recent reviews reveal that approximately 33% of previous consumers are experiencing repair and refund-related complaints. You can express your disgruntlement with their customer service and other concerns via multiple platforms. Trustpilot recently issued a warning and cited poor ratings on several online platforms. Some of the most repetitive Team Knowhow complaints include delays in routine maintenance, futile refund requests, poor quality products, and misleading advertising.

DoNotPay is a legal assistant that helps customers file complaints. While solving the issue on your own may be a viable option, we recommend DoNotPay as a reliable, less frustrating, and convenient platform to solve your concerns.

How to Make a Complaint to Team Knowhow

Team Knowhow administrators have a custom website with customer support information where customers can reach the department and track their orders or raise additional issues such as repairs. Follow the following steps to file your Team Knowhow complaint:

On the company's website, click on the support option that redirects you to their care services page.
Select an option that concurs with your issue. The page has options for repairs, computer maintenance, 24/7 Tech support, cloud storage, product safety information, and product & service manuals.
Depending on the nature of your issue, select whether repairs or 24/7 support. After clicking on either option, a virtual customer service chat will pop at the bottom-right corner of the screen, where you can either directly contact the agent or proceed with the following step.
There is a section with a form where you fill in details such as your contact information, product details, and a description of the issue you are experiencing.
Team Knowhow support should contact you within 7 days and offer repair services or address any other complaints you may have with their products or services. The company also provides additional contact information on the website.

How to Reach Team Knowhow Customer Support
Twitter	@TeamKnowhowUK
Mail	Team Knowhow, 1 Portal Way, London, W3 6RS
Phone Number	0344-561-1234

Alternative Ways to File a Complaint Against Team Knowhow

If you do not receive useful feedback from the company within a specified timeline or wish to advance your complaints further, there are other alternative reliable channels.

Alternative Dispute Resolution (ADR) Schemes

ADR schemes help consumers resolve issues between traders and clients without going to court. The standard forms of ADR are:

Arbitration
Mediation

The UK has well-established ADR firms in regulated sectors such as telecoms, energy, and financial services. You could find out whether the Team Knowhow is part of an ADR scheme as an alternative to express your complaint while abiding by the law.

Ombudsman

An Ombudsman is an agent appointed to address complaints about organizations and companies. They are impartial, accessible, and independent. We recommend filing the complaint with Team Knowhow customer support before contracting the ombudsman services.

Most practitioners are part of the Ombudsman Association. Review the list and determine which one best suits Team Knowhow's sector. There is a range of public sector and private sector ombudsman offices. Ultimately, the ombudsman will evaluate both parties facts and determine arrive at a reasonable conclusion. Their investigations could be extensive and take a longer time. If the ombudsman determines that your Team Knowhow complaints are justified, they will recommend steps that the company should take to resolve the dispute.

If you are discontent with the ombudsman's decision, you could advance the issue to the courts – the court will consider the ombudsman's judgment of the complaint.

DoNotPay Can Get Refunds for You in an Instant

DoNotPay can help you sue Team Knowhow if all previously recommended approaches do not alleviate the situation. Follow the following three easy steps on the DoNotPay website:

Search Sue Now on the DoNotPay site
Enter the dollar amount owed in case of a refund issue
Determine whether you wish to fill out court forms or issue a demand letter
Describe the lawsuit's purpose and remember to include additional details, such as photo evidence of purchase receipts.

DoNotPay will generate court forms or a demand letter for you and mail it to Team Knowhow on your behalf. That's it!

Get Any Customer Service Issue Resolved With DoNotPay

Team Knowhow is just one of the companies whose services may frustrate you to a point where you are suing them. You do not have to go through the process alone. DoNotPay can also help you file a suit at the small claims court against companies such as

What Else Can DoNotPay Do?

Solving Team Knowhow complaints is one of the things DoNotPay can do. Surprised at how the entire process can be less complicated? DoNotPay can also help you resolve other frustrating concerns, including

If you have a terrible experience with Team Knowhow, kindly contact us and explain your concerns. Our team will help. We will set things straight through our standard procedures after we establish the validity of your Team Knowhow complaints. Sign up with DoNotPay to seek justice!