Sue Uber in small claims court

Here’s some good news: if you have had an experience in an Uber ride or with Uber that you find sueable, you can sue the company in small claims court. But there are important things to remember when you’re taking legal action against a company. 

DoNotPay uses AI-powered technology to assist you while you file your case against Uber in small claims court. This easy to use app for the iPhone helps you file your court forms in no time so you can focus on your claim. All you need to do is let the app know what type of claim you are trying to file, who you are suing, and basic information about yourself to fill out forms. This includes writing an effective demand letter. 

How suing Uber with DoNotPay works

To sue Uber in small claims court while using DoNotPay you will need to follow these steps:

Download DoNotPay’s free app for the iPhone or use your web browser.

Ensure your claim qualifies for small claims court.

In order to know if your claim qualifies for small claims court, you must acknowledge how much you are suing Uber for. DoNotPay will ask you what your claim is what type of award you are looking for, and how much you are suing for.

In most states, this amount is usually between $5,000-$10,000. However is some states, like Kentucky and Rhode Island, this amount can be as low as $2,500. Here is a list of the U.S. monetary limits.  

There are two types of awards that you can seek in a lawsuit – monetary and equitable. Most small claims courts only grant monetary awards. If you are looking for an equitable award, you may have less of a chance at winning your case.

If your claim is not within the limits of the small claims courts in your state, the best next step for you is to hire a lawyer.

DoNotPay will send a demand letter to Uber

Most small claims courts will need you to ask the person(or company) you’re suing to fix your issue before you file your case. After sending your basic information to DoNotPay the app will ask you questions based on what to include in your demand letter. If you would like to sue Uber in small claims court, you will need to send them a demand letter using DoNotPay first. 

Acceptable demand letters are simple and straightforward. DoNotPay can write one for you in no time, and will notify you once the deamn letter is ready to be sent for absolutely free. Once the letter is ready, you can download it and print it before you send it.

This is the address you will need to send your demand letter to:

    The Corporation Trust Company
  • Corporation Trust Center 1209 Orange St.
  • Wilmington, DE 19801

Writing a demand letter manually can take a hefty amount of time. If you want to undergo the tedious process of writing your own demand letter, here are more tips on how to write an effective demand letter. Note that they don’t give you an exact template, like DoNotPay does.

Time Effort
With DoNotPay DoNotPay makes filing your claim quick and easy. All you need to do is answer a few questions, and fill out basic info.
Without DoNotPay Manually filling out forms is a complicated, tedious process that wastes hours of your day. Everything, including your demand letter, is written by you.


DoNotPay will fill out required court forms

Court forms are available for free through state’s website. Each state has different court forms to fill out. DoNotPay will gather the right forms from your state of residence, ask you a few questions, and fill them out for you. Some states will ask for 3-4 copies. If you do not have enough copies, your claim may be ignored. DoNotPay will ensure that you have the right amount of copies to download and print, and let you know when the court forms are ready.

DoNotPay will help you file your complaint forms with the court.

When you’re finished filling out your court forms, you will give them to the court and they will start their filing process.


  • Many courts will require you to come to the courthouse in person during business hours to deliver your court forms. DoNotPay will notify you if you live in a state where you are required to do this.
  • All courts in the U.S. require you to pay a filing fee before they can allow you to sue Uber in small claims. This fee can sometimes be waived. 

When you file your court forms, the court clerk will give you a stamped copy of your forms with a court date. Keep it with you in a safe place andbring it to your hearing.

Serve your forms on Uber 

In this step, all you need to do is deliver your copy of the stamped complaint forms to Uber. You can deliver your copy to Uber via registered mail if you can’t deliver them in person Some courts have strict rules about how to serve a defendant, and your claim can get dropped if you do not follow them. 

Show up to your court date against Uber

When the court clark gives you a court date, you must be present at the courthouse on that date, so make sure to schedule it on your calendar. 

If you are unsure of what to say in court, DoNotPay can provide you with a script that is specific to your issue to read in court. For example, if you are suing Uber for breach of contract, DoNotPay’s provided script will inform you how to identify the elements of your claim, and what to say if the defendant does not show up for the court date. This script also prepares a strategy for you to follow, in order to ensure that your issue is heard with clarity and intent. 

Some scripts and strategy forms will also identify if you need to bring any physical proof or papers to help your claim.

Suing Uber if a driver steals from you

In 2017, someone successfully sued Uber in small claims court after losing $4,000 in personal property. After Uber claimed it wasn’t responsible for the passenger’s belongings, he provided consistent evidence that helped him win an offer of $1,000 which he was unsatisfied with. After continuing to go to court once more, he received the full $4,000 he requested.

Uber claims that it is not responsible for belongings if you leave it in your driver’s car. But if you’re willing to fight with various forms of evidence, you have a chance of beating Uber in small claims court. Just be aware that suing Uber can be a lengthy process, but it can be easier if you use DoNotPay.

Suing Uber for Breach of contract

Yes, you can sue Uber in small claims court for breach of contract. In fact, a contracted driver sued them, and won almost $4000 because Uber didn’t pay the driver their promotion for giving 7,000 rides as stated in their contract with the company. 

This small claims court case only cost the driver $20 to file their claim. It is worth suing Uber for breach of contract, just remember to have all of you evidence to back up you claim before you “serve” Uber your court forms.

In 2018, a U.S. District Court judge granted Uber drivers another win in small claims court by concluding that the company breached a contract pertaining to the “Safe Rides” fees. Uber drivers sued the company for $5 million, and refused arbitration in 2016, because the company, though they said they wouldn’t, took fees from “Safe Rides Fees” from the fares that drivers charged on minimum fare.

Suing Uber for an accident

If you are injured during your ride with an Uber driver, you cannot sue Uber, but you can sue the driver. Since the driver is an independent contractor, Uber can deny information regarding the accident, and has done so in the past.

If you are a passenger:

  • Call 911 and take pictures of the wreck
  • Write down names, phone numbers, and email addresses of any witnesses
  • Take screenshots of your Uber ride and receipt using your phone
  • Write down the name of your driver

If you need to file a small claims lawsuit, you would sue the at-fault driver, and serve copies of the lawsuit to the driver. DoNotPay can help you fill out the forms associated with suing your Uber driver in very little time for free. All you need to do is visit DoNotPay’s website or download the app, then answer a few questions regarding your case, fill in your basic information, and DoNotPay will prepare important documents for you to file in court and read during your claim’s date.

Additionally, Uber does have an accident policy that can cover the costs of your injury, but if the policy cannot cover your injuries, you can sue your driver. You can receive up to $1 million in coverage in Uber’s accident policy as a rider in the case that your driver was at fault in the accident or you were involved in a hit-and-run while you were in an Uber. 

Suing Uber for backpay

Many cases suing Uber for backpay have been successful. In October 2017, three Latina engineers who alleged they were getting paid less than the company’s other employees, because of Uber’s “stack ranking” system. Once the case concluded, employees received over $10,000 each based on their length of employment and location.

You can sue Uber for backpay, however, this is not a case for small claims court. This is a class action lawsuit since there one plaintiff is suing on behalf of a group of people, not one party suing another party.

Suing Uber for deactivation

Over 750,000 people drive for Uber nationwide. Many of these drivers use Uber as a  substantial form of income, and some use it as their whole household income.

There are a number of drivers whose accounts are deactivated due to customer complaints, although some of these complaints include false information that got the driver fired from Uber. Sudden deactivation can take away an innocent driver’s job, leaving them without earnings. 

Many drivers have complained that Uber doesn’t give a chance for them to prove their innocence. In their effort to try to take Uber to small claims court for deactivation of their account, there are many things to note.

Here’s what you need to know if you want to take Uber to small claims court for deactivation:

  • You are an independent contractor while driving for Uber
  • You need evidence
  • You can request an investigation through Uber

Being an independent contractor means that you can be terminated for any reason. This is listed in Uber’s driver terms.

You can appeal your deactivation and start an investigation regarding it without suing by contacting Uber Support. This is the best alternative to suing, but you will need evidence to help you case.

Taking Uber to small claims court for deactivation would not be a wise decision because it’s legally stated that you do not have legal right to reactivate your account in their legal terms. However there are other ways you can take Uber to court.

This reddit thread talks about how some drivers are managing their deactivation.

Suing Uber for wrongful termination

You cannot sue Uber for wrongful termination because as a driver, you are an independent contractor, not an employee. Independent contractors can be terminated for any, and for no reason. However, you can arbitrate depending on how you were terminated.


Suing for wrongful termination claims that Uber breached their contract, or that you were terminated because of illegal discrimination. Since you’re not considered an employee and as a contractor, this case isn’t possible.

You fill complete a contract when agreeing to drive for Uber. However, this contract states you as a contractor, which means Uber can terminate you as a driver at anytime.

To arbitrate, you create a mutually agreeable settlement with Uber.

Suing Uber for sexual assault

If you have become a victim of sexual assault because of an Uber ride, your case is not likely a good fit for small claims court. However, this class-action lawsuit has been brought attention to Uber many times, as over 100 Uber drivers have been accused of sexual assault or abuse.

Two women sued Uber after they were sexually assaulted on their ride, alleging that the company provided inadequate background checks and monitoring on their drivers. Though they have not received any monetary or equitable awards yet, Uber pledged $5 million to fund sexual assault prevention groups and train their employees. 

What else can DoNotPay do?

DoNotPay can also assist you with:

  1. Getting you an appointment with the DMV faster
  2. Beating speeding and traffic tickets
  3. Beating parking tickets
  4. Contacting customer service on your behalf and connecting you after they reach a real human being

To Summarize:

You can sue companies with DoNotPay. Using DoNotPay simplifies suing in small claims court.
There are steps to take when suing Uber in small claims court.  Each are easier with DoNotPay’s services.
Many people want to sue Uber for deactivation. This is a difficult case for drivers, who are independent contractors.
People want to sue Uber for wrongful termination. Unless you are an employee, not an independent contractor, you can sue Uber.
You can sue your Uber driver for personal injury. Especially if you are unable to be covered under Uber’s accident policy.
DoNotPay can make other legal battles easier for you. Including appealing parking and speeding tickets.