How to sue Comcast in small claims court

Each Comcast customer agrees to a contract that states that he or she cannot sue the company in any court except small claims court. Though suing Comcast can be a long and tedious process, DoNotPay makes it easier. 

DoNotPay uses AI to help you build your case against Comcast. This easy-to-use app is available for any web browser or iPhone. It enables you to prepare and file court forms and equips you with compelling arguments, so you know what to say in court and are better able to support your claim. All you need to do is let the app know what type of claim you are filing, who you are suing, and the basic information about yourself.

Suing Comcast with the help of DoNotPay

DoNotPay How To Sue Companies

To sue Comcast in small claims court using DoNotPay, follow these simple steps:

First, access DoNotPay through any web browser or download the app on your iPhone or other Apple device. Then:

  1. Check whether your case against Comcast is suitable for small claims court
  2. Compose a demand letter
  3. Complete the needed court forms
  4. File your complaint against Comcast with the appropriate court
  5. Serve Comcast
  6. Appear for your court date.

Make sure that your issue qualifies for small claims court.

Each state sets its own limit on the amount of monetary relief you can seek in small claims court. The limit is usually between $5,000 and $10,000. Check this list to find the maximum award in your state.

Additionally, most small claims courts only allow you to sue for legal (monetary) relief and not equitable relief, which is a judgment that compels a company to take or not to take a specific action.

DoNotPay will generate a demand letter to send to Comcast

Fox details how DoNotPay makes it easier to fight companies by suing them in small claims court

Sending a demand letter is a requirement before you may file a claim against Comcast in small claims court. Ideally, your demand letter will lead to an out-of-court settlement. That happens in about a third of cases. It saves you the hassle of going to court and keeps the court’s caseload low. Even if it’s not required in your state – it’s still a good idea. It can save you the time and cost of filing your case.

DoNotPay will generate a compelling demand letter to send to Comcast, with practically no effort on your part. 

Once the letter is ready, you can download, print, and send it to Comcast via registered mail at:

Comcast

1701 JFK Boulevard 

Philadelphia, PA 19103-2838

ATTN: LEGAL DEPARTMENT

Writing a compelling demand letter on your own is not easy. DoNotPay generates an effective and professional demand letter that will increase your chances of obtaining monetary compensation. But if you’re interested in doing it on your own, you can find tips here

DoNotPay is absolutely free, so leverage its expertise to help you make the most compelling case possible. Access DoNotPay through any web browser or download the app on your iPhone or other Apple device.

Time  Complexity
With DoNotPay Filing your claim is quick and effortless with DoNotPay. All you need to do is answer a few questions, and DoNotPay does the rest.
Without DoNotPay Filing for small claims court can take days. You have to research what to do and fill out each form manually.

 

DoNotPay will fill out all required small claims forms

Each state has different forms that must be completed. DoNotPay will identify them and fill them in for you.  

After successfully generating the forms based on the answers you provided, DoNotPay will provide you with a PDF to submit to your local small claims court. 

Remember that:

  • Courts will allow you to file your forms via certified mail or in person. You can find out what your court’s preferred method is on its official website. 
  • All courts in the United States require you to pay a filing fee to sue Comcast in small claims, though this fee can sometimes be waived. To learn more about waiving your filing fee, please contact your local legal aid office by searching Google for “[your city] legal aid office.”

When you fil your court forms, the court clerk will give you a stamped copy of them with a court date. Keep your forms in a safe place until you bring them to your hearing. 

Serving Comcast

To complete this step, you need to deliver the court-provided papers to Comcast, informing them of your claim against them. You can deliver your copy to Comcast through a designated party, or by registered mail. Serving Comcast via registered mail creates a paper trail that they have, in fact, received the required paperwork. Courts have firm rules about how to serve a defendant, and your claim can be dismissed if you do not follow them. An outline of these rules will usually be given to you when you file your claim.

Show up to your court date against Comcast

The court date that the clerk assigns to you is not flexible. You must show up on that date. So make sure you schedule it in your calendar.

DoNotPay will help you prepare what to say in court. For example, if you are suing Comcast for a breach of contract, DoNotPay’s script will include the key elements of your claim, and what to say if the defendant does not appear. Access DoNotPay through any web browser or download the app on your iPhone or other Apple device.

Sue Comcast for unreliable service

One individual sued the company in small claims court and won. Comcast’s equipment didn’t provide a functioning signal, despite multiple visits from the company’s technicians. In this lawsuit, the judge demanded that Comcast pay the unhappy customer $5,087. 

If you’re experiencing unreliable service, you may be entitled to file a claim in small claims court. If you are seeking a monetary award from Comcast, you have a great chance of winning. 

Sue Comcast for overcharging

Overcharging is one of the most reported issues with cable and cell phone coverage plans nationwide. 

Comcast has been known to overcharge customers again, and again, and again.

In fact, overcharging is so widespread, Minnesota State Attorney General Lori Swanson accused Comcast of charging customers more than it promised for cable television packages in civil court. The court order sought to stop the alleged deceptive business practices and demanded unspecified amounts of restitution, civil penalties, and legal fees.

The good news is you can sue Comcast for overcharging you in small claims court. It’s easy with DoNotPay. Access DoNotPay through any web browser or download the app on your iPhone or other Apple device.

Sue Comcast for breach of contract

suing ATT in small claims court with an app

You can sue Comcast in small claims court for breach of contract. Most cases brought against Comcast for breach of contract are caused by the company promising customers a certain promotion upon signing up for their service, and not awarding it after signup. One unhappy customer says that Comcast offered a $200 gift card if she signed up for their services, but she still had not received the gift card months afterward.

This Reddit thread discusses various ways that Comcast has breached their contracts and how some unsatisfied customers dealt with their situations.

Suing Comcast for false advertisement

Yes, you can sue Comcast for false advertising in small claims court. If Comcast offers you a free promotion or an offer of money back, and they fail to fulfill the offer, you have the perfect opportunity to sue.

Remember, if you are going to accept any offer from Comcast, keep a record of it. If you do not receive any of the offer’s benefits, record it. If you didn’t receive money back as promised, have bank statements ready for court. If you were offered a free month of service but ended up paying for it, have copies of bill statements ready during your hearing. Having as much proof of false advertising as possible will give you a better chance of winning in small claims court.

For more advice on how to sue Comcast for false advertisement, get DoNotPay. Access DoNotPay through any web browser or download the app on your iPhone or other Apple device.

Suing Comcast for property damage

If a Comcast employee has installed a router, cable, or security device that caused property damage, you can take the company to small claims court. Property damage lawsuits usually result in monetary results, typically the amount necessary to cover the damage. 

Damage claims are common issues with Comcast’s services. This Reddit thread describes a customer whose television was broken after an employee installed a router in their home.

What else can DoNotPay do?

DoNotPay has many other services that can help you with:

To Summarize

You can sue Comcast in small claims court. DoNotPay does everything for you when you decide to sue Comcast.
DoNotPay simplifies the process of suing Comcast.
DoNotPay’s services help you fill out court forms, draft demand letters, and more.
You can sue Comcast for unreliable service. If you signed up for a particular service but didn’t get what you were promised, you may be able to sue Comcast in small claims court.
You can sue Comcast for overcharging. You should only pay for what you agreed to under contract.
You can sue Comcast for false advertising.  Promotions and special offers from Comcast should be fulfilled. If not, you may be able to file a small claims case.
You can sue Comcast for property damage in small claims court. You must provide proof and the monetary expense caused by the damage.
You can sue Comcast for breach of contract in small claims court.  Some cases can win tens of thousands in small claims.
DoNotPay can help you with other legal battles. Services include beating parking and speeding tickets or contacting customer service with no wait. 
Use DoNotPay now.  Access it directly from your web browser or download the iPhone app