Sue Lowe's

Sue Anyone in Small Claims Court Sue Lowe's

How To Sue Lowe's

In 2018, Brenda McMullen sustained physical and emotional injuries after stacked pavers fell on top of her while she was shopping at Lowe’s. She sued Lowe’s for damages and was awarded $13.14 million in compensation. 

This case shows that it is possible for consumers and employees to stand up against large corporations such as Lowe’s. You may be entitled to sue if Lowe’s breached a contract, failed to resolve your complaint, and more. If your monetary claim is less than $25,000, you may file a small claims suit to recover damages.

This article will show you valid legal grounds to sue Lowe's and the steps you can take to file a lawsuit in small claims court easily with DoNotPay.

Can You Sue Lowe’s?

Lowe's has had a fair share of lawsuits concerning its contracts and operations. The table below outlines valid legal grounds to sue Lowe’s.

Legal GroundExplanation
Personal injuries Injuries suffered by an individual on account of negligence by Lowe's and its representatives are classified as personal injuries. They may include:

  • Slip, Trip, and Fall injuries
  • Overhead fall injuries
  • Toxic chemical leak
  • Delivery truck accident
Product defectsA customer reserves the right to return products discovered to be defective within the stipulated returns period.

The failure of Lowe's to issue a refund or replacement can become a court case.

Delivery delaysOnce the delivery delay time exceeds the time given to you and no reasonable explanation has been put forward, you have every right to complain or go to court.
Installation mishapA generally unsatisfactory installation by Lowe’s agents that poses more damage for the customer is sufficient reason to file a lawsuit.
Warranty dishonorIf Lowe's fails to work on a product you have brought in for warranty services or replacement.
On-premises damagesIf any of your personal properties are damaged while on Lowe's premises due to the company's negligence.
Security and privacy  breachGetting robbed or having your credit card details compromised while shopping at Lowe's.
Discrimination and harassmentViolation of your Title Vi rights or lack of proper working conditions for workers has been the bane of most employee lawsuits against Lowe's.


How to File a Complaint Against Lowe's?

Before escalating your grievance to a court of law, you should first take advantage of Lowe’s formal complaint channels.

1. Customer Care: Lowe's is active on major social media platforms. Alternatively, you can call 1-800-445-6937 or email customercare@Lowe' To send a letter, you would need to use the address below.

Lowe's Customer Care

P.O. Box 1111

North Wilkesboro



2. Demand Claim: If all efforts at customer care still prove unsatisfactory, then a demand claim might be the next step. A demand claim simply informs the higher authorities at Lowe's of your name, your complaint, how and when you want it solved, and your intention to sue Lowe's if nothing satisfactory is done about it. DoNotPay can help you prepare a demand claim, and here is the address your claim will be mailed to:

Lowe's Headquarters

1000 Lowe's Blvd





You may also consider reporting to the Better Business Bureau or the Equal Employment Opportunity Commission if your case involves fraud, harassment, or discrimination.

How to Sue Lowe's In Small Claims Court?

Small claims court deals with cases below $25,000 depending on the state. The process demands that you:

  • Gather all the evidence: Depending on your case, the required evidence will probably be your receipt, membership card, transaction details, photo and/or video of your injury, call and/or email records, etc.
  • File your case in a small claims court: Check with your nearest county court to see all the requirements including how to file, filing fees, and the process of serving your defendant.
  • Serve Lowe's: Ensure you mail your papers to the right address and, if possible, obtain an acknowledgment of receipt from Lowe's.
  • Prepare for your day in court: Be prepared to present your case and applicable evidence before the judge in a convincing manner.

How to Sue Lowe's With DoNotPay?

Suing a large corporation like Lowe’s by yourself can be daunting and complicated. Let DoNotPay fight the legal battle for you! The robot lawyer streamlines the suing process into 4 easy steps and all you need to do is:

  1. Go to DoNotPay and select the Sue Now product
  2. Enter the type and value of compensation you seek
  3. Select whether you want a demand letter or court filing forms
  4. Describe the reason for the lawsuit and submit any applicable evidence

That’s it! DoNotPay will generate a demand letter or court filing forms for you. The robot lawyer will also mail a copy of your demand letter to Lowe's on your behalf!

What Else Can DoNotPay Do?

Fox details how DoNotPay makes it easier to fight companies by suing them in small claims court

DoNotPay has a track record of helping people sue anyone and win! Check out some of the big corporations we have helped sue:

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