How To Sue Home Depot And Win
In 2018, Len sued Home Depot in small claims court for failure to properly install a washing machine, which flooded his house and caused damages. The court found Home Depot’s negligence caused Len to suffer $339 in damages and ordered the company to fully refund Len.
Over the years, Home Depot has seen even more serious cases than Len’s. The Better Business Bureau records more than 8,000 cases in the last three years, with one resulting in the death of a 79-year-old woman.
Examples like these demonstrate that it is possible to sue a large corporation like Home Depot and receive the compensation you deserve. This article will show you how you can file complaints against Home Depot and the steps you can take to sue them in small claims court easily with .
When Can You Sue Home Depot?
The table below outlines valid reasons for you to sue Home Depot.
| Legal Ground | Explanation |
| Slip and fall | The presence of forklifts, large equipment, and busy walkways makes this one of the most common types of complaints brought against home depot. |
| Overhead fall | Home Depot is known to stack heavy materials and equipment as high as 10 feet on its shelves, making them a ticking hazard for shoppers.
The 79-year-old woman in the example above was killed by a falling object. |
| Breach of privacy | In 2015, over 40 people attempted to join in a lawsuit against Home Depot for breach of bank data privacy. They used their credit cards for purchases and reported fraudulent activities on their accounts shortly afterward. |
| Warranty dishonor | All Home Depot products come with a specific warranty period. If a purchased product becomes faulty within the warranty period, Home Depot is liable for repairs or even replacement. |
| Faulty installation | Home Depot works with many contractors to help customers install their purchases. If a contractor failed to install properly or as agreed in the contract, you can sue. |
| Delivery issues | Failed delivery, delivery delay, faulty products on delivery are common reasons for customer complaints. If Home Depot fails to resolve the issue, you can sue. |
| Defective products | Home Depot is responsible for defective products. If the company fails to refund or replace the product, you have the right to sue. |
What is Home Depot’s Complaint Procedure?
- Contact Customer Service: If you are a customer, you can call (1-800-466-3337) or email Home Depot’s customer service.
- Contact Human Resources/EEOC: If you are an employee, you can file a formal complaint letter with your HR department. Should HR fail to resolve your complaint, you can report to the EEOC.
- Serve A Demand Claim: The demand letter helps you notify Home Depot of your intention to sue if your grievances are not resolved.
- Seek Arbitration: An arbitration will get you to reach a common compromise with Home Depot.
How to Sue Home Depot In Small Claims Court?
Small claims lawsuits are suitable for cases under $10,000 (the amount varies by state). Follow these steps to file a small claims lawsuit against Home Depot.
- Gather all evidence: Pictures, videos, purchase receipts, warranty or membership card, call or mail records, credit card statements all count as evidence depending on your case against Home Depot.
- File your case in court: Look up the county court to see specific requirements you need to file your claim.
- Serve your demand claim: Get Home Depot to acknowledge the receipt of your notice to sue.
- Prepare for Court: Most plaintiffs have had a legal representative walk them through the processes that lead up to the court, even helping to truly ascertain the type of damage suffered and the right amount of compensation you should seek.
How to Sue Home Depot With DoNotPay
Whatever loss or damage you may have suffered as a Home Depot customer, DoNotPay can help you get compensation in small claims court. With DoNotPay, the process is simple and all you need to do is:
- Go to and select the Sue Now product
- Enter the type and value of compensation you seek
- Select whether you want a demand letter or court filing forms
- Describe the reason for the lawsuit and submit any applicable evidence
That’s it! DoNotPay will generate a demand letter or court filing forms for you. The robot lawyer will also mail a copy of your demand letter to Home Depot on your behalf!
DoNotPay–The Robot Lawyer You Can Rely On
With DoNotPay, you can sue any company easily without a lawyer in small claims court! The robot lawyer has been helping thousands of its users sue corporations such as: