The Best Way To File a Sprint Insurance Claim

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Reporting a Sprint Insurance Claim Can Be a Sprint, Not a Marathon

Sprint was a telecommunications company before it merged with T-Mobile in 2020. Here’s where it gets more complicated. Sprint insurance is powered by Asurion, which is also the third-party insurer for AT&T and Verizon.

If your head is spinning already, we’ve got you! This article will give you a rundown on submitting a Sprint insurance claim and introduce you to a much-needed insurance-filing hack.

How To Report a Sprint Insurance Claim With Asurion

Filing a Sprint insurance claim can be confusing because you need to go through a different company. Not to worry—we’ll guide you every step of the way.

Here are your options for handling insurance claims:

Can You File Insurance Claims ViaYes/No
In PersonNo

File Your Sprint Insurance Claims Over the Phone

To start a Sprint insurance claim, you can call Asurion customer care at 1-800-584-3666. Explain what happened with your device, and an agent will instruct you regarding your next steps.

File Your Sprint Insurance Claims on the Website

Reporting insurance claims is also possible online.

Follow these instructions:

  1. Go to the Phone Claim website
  2. Click on Get Started
  3. Tap on Sprint Now a Part of T-Mobile
  4. Follow the prompts and finish filing your claim

The website may be under maintenance, and you may see a message saying, “We are currently performing maintenance on our site. During this time, we will not be able to process claims.”

In this case, you could turn to calling Asurion, but the chances are its phone lines will be clogged.

Skip the drama and rely on DoNotPay!

File an Insurance Claim With Sprint Using DoNotPay

When your device gets lost, stolen, or damaged, you don’t need the added pressure of a lengthy and complicated insurance claiming process. DoNotPay’s Insurance Claim feature goes straight to the point. Our chatbots will ask you a few relevant questions, and you’ll file your Sprint insurance claim in several clicks!

Visit our app in any and follow these steps to submit your claim:

  1. Type in your insurance type
  2. Enter a few details, such as your contact info and policy number
  3. Click on Submit

Once you finish the easy part, we’ll get down to business. Your trusted AI assistant will reach out to Sprint and initiate the claiming process on your behalf.

DoNotPay goes one step further and helps you with all sorts of questions and concerns regarding insurance. We can help you understand accident and unemployment insurance claims. If you’re impatient to get your device up and running, we’ll fill you in on how long an insurance company has to settle a claim.

You had a minor accident, and you’re not sure whether you should call your insurance company? We’ll resolve your doubts.

When Can I Report a Sprint Phone Insurance Claim?

You can file a Sprint insurance claim for your phone or tablet in case of loss, theft, and physical damage.

If you also purchased the Equipment Service and Repair Program along with Sprint Complete insurance, the coverage includes:

  • Accidental damage from handling
  • Defects in materials or workmanship
  • Malfunction due to normal wear and tear

If Your Sprint Insurance Claims Get Rejected, DoNotPay Can Help!

Many insurance companies refuse to pay out on insurance claims. Sometimes, their reasons are valid, but more often than not, the insurers nitpick and deny claims on the grounds of insufficient info or mistakes in the claims.

In case Sprint denies your insurance claim, you should know that’s not the end of it. With the world’s first robot lawyer as your assistant, you’ll appeal Sprint’s decision like a pro.

DoNotPay can deal with any company that rejects your claims. We’ll do our best and give you the highest chances of getting what you pay for.

Check out how it works:

  1. Access our app from your
  2. Locate your insurance type
  3. Select Appeal Denied Insurance Claim
  4. Provide the necessary info about your Sprint claim

As soon as we collect your personal and claim details, we will compose the best appeal letter and send it to Asurion. The company will contact you directly via phone or email to let you know whether it has accepted your appeal.

In the meantime, check out how we manage both claims and appeals with the following companies:

How Do I Track My Insurance Claim With Sprint?

You can check your claim status online or via phone.

To check it online, do the following:

  1. Visit the Phone Claim website
  2. Scroll down to Claim Status
  3. Tap on Start Tracking
  4. Enter your phone number and click on Get Started
  5. Follow the prompts and view the progress of your claim.

You can also call Asurion customer service at 1-800-584-3666 and ask about it.

If your claim is accepted, you should receive a new or refurbished device. In most cases, it will be the same make and model as yours, but if it’s not available, you’ll get a comparable model.

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