How to Contact Sears Customer Service In 4 Steps

File a Complaint Against Any Company How to Contact Sears Customer Service In 4 Steps

Contact Sears Customer Service the Easy Way

Sears is an American retailer of tools, clothing, automotive parts & services, and general merchandise.  department has had a rough ride from customers due to the endless complaints such as inability to get ahold of the warranty department. If you've had a negative experience with Sears and haven't been able to resolve the issue through customer service, you may be wondering how to file a complaint against the company.

Filing a lawsuit against such a big company is never an easy task. You need to know who to contact and how to represent yourself during all the legal procedures. However, there's an easy way. DoNotPay is here to help you file a complaint against Sears. DoNotPay will do all the hard work for you. Read on to see the exact steps to using the DoNotPay service.

How to Contact Sears Customer Service to Make a Complaint 

If you had an awful experience or you feel you have been aggravated while shopping at Sears, it is important to make your voice heard. This also gives the company a chance to make things right and improve their business in the long run.

You may select your preferred way of contacting Sears from the list below:

How to Reach Sears Customer Support
Phone Number1-800-479-5899
WebsiteSears Homepage
Social Media Pages Facebook or Twitter page
Online Contact FormContact Us

When contacting customer service, it is advisable to have all the important details at hand. Know the date you bought a product from them, the problem with the product, how long the warranty is, and your preferred way of solving the problem.

How to File a Complaint Against Sears 

If your problem isn't resolved by contacting customer service, you should file an official complaint against them. This is important because it will help other consumers avoid having similar issues in the future, which can save people time and money!

  • You can file an official complaint against Sears with the Better Business Bureau (BBB).
  • Contact the Illinois attorney general's office or Illinois Consumer Agency and file a complaint. (Sears headquarter is in Illinois)

Take Sears to Small Claims Court if Your Issue Is Not Resolved

If you get no response, an unsatisfactory answer, no compensation or violation of your rights even after taking the appropriate steps, you may want to consider taking them to small claims court. This should only be done as a last resort, as it can be a long and difficult process.  

Before taking , you should first try to resolve it with them. This can be done by writing a letter outlining your complaint and requesting a settlement. If they do not respond or the offer is unsatisfactory, then you can proceed with filing a lawsuit against them.

When suing in Small Claims Court, you'll need to know the maximum amount that can be awarded for your case is $10,000. You should also prepare to pay any filing fees associated with taking them before a judge, which will vary by state and county but are generally around $30-$200.

How to Sue Sear in Small Claims Court with DoNotPay 

Filling a case against a big company like Sears can be complicated. You need to be able to represent yourself with all the legal documents throughout the hearing procedures. You also need a well-written demand letter to be considered valid by a small claims court. But all these can be made easy through DoNotPay.

DoNotPay can help you generate a demand letter and any other court form you'll require. We can also help you file a complaint against Sears in Small Claims Court. So, if you want to sue Sear but don't know where to start, DoNotPay will help you throughout the process.

Here's how to start a small claims lawsuit against Sear with DoNotPay:

  1. Log-in to DoNotPay and select the Sue Now product.


  2. Tell us how much you are owed by the company, if applicable.


  3. Select the reason for your lawsuit.


  4. Provide details about why you're filing the lawsuit including photographic proof and other important information.


That's it. Sears will be notified of the lawsuit, and now all you have to do is use the professionally written script we'll generate for you before the judge so as to maximize your chances of winning.

DoNotPay Can Help You File Lawsuit Against Other Companies/Business 

Suing Sears in a small claims court can be a daunting task, but with the help of DoNotPay, it doesn't have to be. We have extensive experience in representing our clients and filing complaints against other companies such as:

What Else Can DoNotPay Help You Do?

We can take care of all the paperwork for you and represent you in front of a judge. So don't hesitate to reach out to us if you're not satisfied with the resolution that Sears has offered you and need some help getting it settled once and for all!

DoNotPay can also give you solid advice when it comes to:

  1. Filing somatic complaints
  2. Filing a case in small claims court
  3. Getting compensation for victims of crime
  4. Getting airline flight compensation
  5. Getting help in paying cell phone bills
  6. Finding missing money
  7. Connecting with an inmate
  8. Notarizing any document

Our mission is to provide the best possible legal assistance, which means we want what's best in your interest. , and let's get you compensated!

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