Stop Harassment from Scottish Power Debt Collectors Quickly

If you are finding it more difficult to afford essential utilities like gas and power, you are not alone. Recent economic studies report that a shocking 43% of Brits are struggling to pay their energy bills as inflation continues to rise across all industries. Falling into arrears on your power bill can result in calls from annoying debt collectors, disconnection of service, or even court action.

Are you receiving calls from Scottish Power Debt Collectors? Before giving in to aggressive debt collection tactics from ScottishPower, make sure you know how to protect yourself from illegal harassment. DoNotPay can help you demand a debt verification letter and resolve outstanding debt with Scottish Power.

Who Is Scottish Power Debt Collection and Why Are They Calling Me?

Scottish Power Debt Collectors operate as a branch of ScottishPower, a major energy company serving parts of the UK, North Wales, and Scotland. ScottishPower generates green energy for over five million homes and businesses in the UK.

If ScottishPower is trying to contact you, they are most likely attempting to collect money they believe you owe them for an outstanding debt. It is in your best interest to respond right away—especially if you believe the debt is not yours—so you can demand verification and clear yourself from future harassment.

How Do I Know Scottish Power Debt Collectors Are Legitimate?

Although it does not have its own website, Scottish Power Debt Collectors is a legitimate company. The parent company ScottishPower is based in Glasgow, Scotland, and provides an online support centre for its customers.

Scottish Power Corporate	www.scottishpower.com
Scottish Power Customer	www.scottishpower.co.uk

How to Contact Scottish Power

Have a question regarding your Scottish Power bill and want to look up the answer? The ScottishPower customer website offers several helpful functions, including an online forum and live chat feature. Here are ways to ask for help and contact Scottish Power online:

Live Chat with a Scottish Power agent. They are available from Monday to Friday, from 8 am to 7 pm and every Saturday, from 8:30 am to 6 pm.
Learn from the Community Forum
Submit a Complaint/Query online with the Send Query Form.
Find Help Centre articles with the Get In Touch Form.

Scottish Power Contact Details:

If you need to contact ScottishPower and the Scottish Power Debt Collection agency directly, you can reach out directly via phone, email, or letter.

Postal Address

320 St. Vincent Street Glasgow, Scotland G2 5AD

Phone Number

0800 027 0072

Monday to Friday 8.30 am until 7 pm

Saturday from 8.30 am until 1:30 pm

Email Address

contactus@scottishpower.com

What Can Scottish Power Debt Collectors Legally Do or Not Do?

If you are a current or previous customer of Scottish Power and you owe money on a gas or electricity bill, then debt collectors at ScottishPower have a legal right to contact you regarding payment, add interest and charges onto the debt, and even send doorstep collectors. Failure to respond or repay your debt could result in Scottish Power Debt Collectors issuing a default notice, disconnecting your service, or applying for a County Court Judgment.

It's important to familiarise yourself with the legal collection tactics of UK debt collectors so you can protect your rights as a consumer. Here are some illegal debt collection tactics to look out for:

Repeatedly calling you at unsociable hours
Calling your place of work and discussing your debt with any co-workers
Contacting you after you have specifically asked them to stop
Using abusive or obscene language
Threatening you with violence
Chasing you for a debt you do not owe

Are You Struggling to Make a Payment to Scottish Power? Here Are Some Ways to Help Yourself:

When you are having difficulties paying your Scottish Power gas or electricity bill, it is recommended to contact ScottishPower as soon as possible. A representative with the company can assist you in formulating a repayment plan that suits your needs.

They can even give you advice regarding other sources of debt help such as:

On the other hand, if you believe Scottish Power Debt Collectors are pursuing you for a debt in error, you may need to escalate your complaints to a higher authority. Be prepared to enact one of the following conflict resolution plans to take care of your problem with ScottishPower:

Find an ADR (Alternative Dispute Resolution) specialist
Contact an Energy Ombudsman
File a complaint with OFGEM (The Office of Gas and Electricity Markets)

Solve Your Debt Problems With Help From DoNotPay!

Scottish Power Debt Collectors is not known for being an easy company to deal with. In fact, they consistently rate as extremely poor in customer satisfaction, with some reviews complaining of hours waiting in phone queues, rude service representatives, and months of back and forth arguing.

Dealing with Scottish Power Debt Collectors will very likely be a long and frustrating ordeal, but you can save yourself from the time-consuming process on your own by turning to DoNotPay.

Stop collection calls easily with DoNotPay by taking these three steps:

Search "debt collection" on DoNotPay.
Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.
Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to a professional trade association.

That's it! Once you choose the course of action you want to take, DoNotPay will handle the rest. We will either deliver your request directly to Scottish Power via first-class mail or file your complaint with the relevant energy association or ombudsman.

DoNotPay Can Handle Many Debt Collectors On Your Behalf

Our experience handling customer debt with ScottishPower means have the power to work with countless other debt collectors in the UK, including:

What else can DoNotPay do?

DoNotPay is in the business of helping its users across a broad spectrum of legal and social issues. We're the world's first robotic lawyer designed to execute customised solutions with ease for everything from Debt Collections to Rental Assistance.

Take a look at a few other services offered by DoNotPay: