How to Save on Samsung TV Screen Repairs

DoNotPay can find the most competitive repair rates for Samsung TV screen repair and streamline the process for you. We also make sure your bills do not contain extra costs, uncovering attempts to charge you for services that are unnecessary, un-asked for, and which may not have even been done. Samsung cracked TV screen repair is a simple process, but the billing practices are often not clear until you've already committed your time and money.

We at DoNotPay do not think you should have to pay to find out how much you need to pay – that's why we've compiled this Samsung TV screen repair guide for you.

How Much Does Samsung Charge for TV Screen Repairs?

Samsung TV screen repair prices can fluctuate wildly depending on the model and which components broke. According to the authors of HowMuchIsIt, repairing cracked LED screens costs around 90% of the value of the TV, most of the time. The screen proves to be even more costly than TV control boards and other less delicate parts.

Warranty coverage is your best bet to cover most or all of the repair costs, depending on what they are or how they were caused. But if you must pay out of warranty, Samsung will charge the following price ranges for TV screen repairs, depending on screen size and exact model:

Samsung TV Model	Price
2021 AU Models	$464–$718 (from 43" to 65")
2021 LS Models	$492–$792 (from 43" to 65")
2021 Q Models	$586–$1,091 (from 50" to 65")
2020 TU Models	$447–$696 (from 43" to 65")
2020 LS Models	$468–$864 (from 43" to 65")
2020 Q Models	$585–$1,098 (from 55" to 65")
2019 RU Models	$399–$694 (from 43" to 65")
2019 LS Models	$473–$841 (from 43" to 65")
2019 Q Models	$573–$1149 (from 55" to 65")
2018 NU Models	$383–$898 (from 43" to 65")
2018 Q Models	$758–$1171 (from 55" to 65")

Again, these are repair estimates (calculated from Samsung's screen repair list for Australia and converted to USD – it's as if they don't want to be clear with American consumers). Moreover, these prices could vary according to the true extent of damage, changes to their billing practices, or how much cream the Samsung billing department had in their coffee that morning.

Be forewarned that Samsung's service terms and conditions notice makes mention of deductible payments for even under-warranty coverage. Whether or not they try to charge this deductible that most customers haven't even heard of seems to vary greatly.

It's a shame that a single part can render the entire device obsolete, considering electronic waste and mining operation issues that increase the amount of strife in the world. Why incentivize waste if we don't have to? DoNotPay wants to help people get their devices working again for a fair price.

How to Get a Repair From Samsung

Samsung TVs at 32" or below qualify for mail-in service, while larger Samsung TVs must be taken into one of their service locations.

Mail-in Service

For Samsung mail-in service, you'll need to:

Answer a few questions about the TV and its issue(s).
A Samsung service representative will give you a cost estimate and shipping label.
Back up your device before packaging it according to their instructions and shipping it via UPS.

That's it. Once received, Samsung may say there was a different issue than the one they based their initial estimate on. If so, they will send you an email with the updated price and either charge you more at your say so or send you the damaged Samsung TV back at no charge.

From here, you could sell it for "parts or repair" on eBay. TV screen repairs are notorious for being almost as much as the cost of a new TV, but selling the device to someone who can refurbish TVs for someone else at least minimizes electronic waste and excessive consumerism.

If you authorize the repairs, their estimated turnaround is 12 to 14 days, and you can check your status at the Samsung Repair Services webpage. Be sure to clarify that you won't tolerate any extra charges than the ones agreed on and compel them to be sure of their diagnosis before conducting any billable services.

Service Location

Local TV repair is just about as easy and likely quicker. Here are the steps:

Use Samsung's Service Locator to find a Samsung Repair Center nearest you.
Answer a few questions on the Samsung Repair Services page (linked just above).
Schedule an appointment for either in-home service or at the Samsung-authorized service location nearest you.
Samsung recommends backing up your device's storage and updating it before the service date.

For in-home appointments, one of Samsung's Certified Technicians will then call you within two business days to confirm the appointment time and address. Once there, he will troubleshoot as necessary and repair the issue, so your Samsung TV is good to go.

As for local Samsung repair center appointments, Samsung states that most Samsung TVs are repaired in under an hour.

Are There Cheaper Options for TV Screen Repairs?

Samsung sells certain parts and proprietary tools to companies not authorized by Samsung, but they are considered Independent Service Providers (ISPs). It is helpful for those whose Samsung TV is out of warranty and is at more liberty to shop around for a more competitive price.

The list of Samsung ISPs only includes CTIA WISE-Certified Technicians who use genuine, OEM parts. It includes any Batteries Plus location, where they repair Samsung TV screens along with Samsung cell phones – they don't advertise this on their website, so you'll need to get in touch with them about what each location is capable of, costs, and guarantees.

You could get a better rate this way, but you will also void any warranty you may still have. It is also only available in-store. The prices will vary depending on the Samsung TV model and the location's pricing structure. At any ISP, ask about warranties or other workmanship guarantees. You could also verify their CTIA WISE certification/s (an electronics service technician education and standard) for good measure.

Any other alternative is not even a Samsung ISP, so you'll need to do extra work to be satisfied with their competency. If you want to get your Samsung TV screen repaired at such a location, remember that Samsung has proprietary tools and parts. You may get lucky and find someone who has acquired them, but chances are they will be using aftermarket parts instead. We recommend inquiring about this (or even asking to see the parts and tools for yourself).

Can I Get a Refund From Samsung Instead?

Samsung's warranty refund policy is rife with legalese, and it's even stickier than normal. The easiest way to get a no-questions-asked, hassle-free refund is to get in within 30 days. If 30 days have passed or you've made a claim on their warranty (which DoNotPay can help you with), they will refund the pro-rated price minus the amount of those claims if your reason conforms to their extremely lengthy and almost completely incomprehensible terms of service.

Any more than this, and you'll need the negotiation leverage they are used to using against consumers, and their service warranty policy is full of legal loopholes that go to Samsung's advantage. That's why we take particular pleasure in sharing our refund and chargeback service with you so that you can put any of these headaches squarely on them.

How to Avoid Excessive Samsung TV Screen Repair Fees

Deductibles, changing estimates, hidden pricing, taking care of a Samsung TV screen repair can be a lot more frustrating than it needs to be. One thing anyone can and should do is push back on any indiscriminate shop fees, which are often unquantified and do not have evidence to back it up. Insist that your bill be itemized at a high level of detail.

There also may be a markup in parts prices that you can combat by knowing the price of the parts yourself. Even if they keep this knowledge hidden, you can use this to your advantage, because it leaves the door open to you asking intelligent questions that leave them looking unprofessional when they can't (or won't) answer. (Since it seems neither of us can verify how much your parts are, the only fair thing would be to charge the lowest amount, isn't it?)

Besides the cost of known parts, Samsung may charge you for other repairs you didn't agree to. Remember that contracts work both ways: when you are signing terms of service agreement with them, you can highlight and cross items out to your heart's content – if they accept it. Make explicitly clear that all repairs must be run by you first, with no exceptions.

You can even get quotes from other providers (or Samsung service departments in other countries, if that's what it takes) and prove to them that you are a research-savvy consumer and that their bluffs with inflated, unjustified prices won't work on you – at least, not without a fight.

Of course, all of this is unpaid work most people understandably won't take on, which is what most of these corpse-orations count on. Quite simply, this is one repair service bill we can't in our right minds recommend trying to handle yourself – unless you are determined to make it a full-time job for a week, or more. The easiest thing you can do is have this taken care of by DoNotPay on your behalf.

Reduce Samsung TV Screen Repairs With the Help of DoNotPay

Why go through all this hassle? Rather than needlessly expend money and energy as though every single transaction is a pencil-pushing fight to the death, you can enlist the help of the world's first robot lawyer.

Here’s how you can start saving on repairs with DoNotPay:

Search for Quote My Repair on DoNotPay.
Enter the details of the repair you need.
Let DoNotPay find competitive rates for that repair in your area and any relevant information to keep you from being overcharged.

DoNotPay Reduces Repair Bills From Almost Any Company With the Click of a Button

One of our highest values is making repair costs and bills as low as possible so more people in the world can pursue their lives without so many 2D administrative hassles. To do that, we've created many other repair services that are all available to our members for a low monthly rate:

And we don't just stop at repair bills.

What Else Can DoNotPay Do?

Besides helping you maintain your ability to repair the items you use every day, DoNotPay has also created countless other streamlined services to help customers:

Why pretend to be a robot to smooth through the grind? Allow the world's first robot lawyer to do it for you.