How to File Saatva Mattress Complaints the Easy Way

File a Complaint Against Any Company How to File Saatva Mattress Complaints the Easy Way

How to File Saatva Mattress Complaints

 is a New York-based e-commerce company specializing in luxury mattresses. The company is estimated to rake in over $400 million in direct annual revenue. Saatva mattresses are common for their part in ensuring health and wellness.

The mattresses are engineered for pain-free sleeping and come with dedicated lumbar zone support to encourage healthy spinal alignment.

Unfortunately, despite being a well-praised market vendor, it is not uncommon to come across customers with Saatva mattress complaints. Filing a Saatva mattress complaint can be frustrating, especially if it's your first time. Some of the most common Saatva mattress complaints include:

  • Return shipping
  • Sagging mattresses
  • Mattress firmness
  • Delivery issues
  • Overpricing
  • Mixed/ confused orders
  • Customer service

Fortunately, DoNotPay can help you file Saatva complaints of any nature. DoNotPay reaches out to the company on your behalf and submits the necessary court documents or generates a demand letter for the company. Check out this guide on how to file Saatva mattress complaints.

How To Make a Complaint to Saatva Customer Support

If you have any issues with your Saatva mattress purchase, you can call the company on their customer support phone number. It takes an average wait of 2 minutes to talk to a Saatva customer support representative on the phone.

Generally, if you want to reach out to the Saatva customer service team, below are the functional working hours and tabled contact details.

HoursMonday- Sunday: 9:00 am to 11:00 pm EST

The best time to call the Saatva customer service phone number is 9:30 am.

Ways to Contact Saatva Customer Support

You can email Saatva with this since they haven't dedicated a customer support email.

Phone Number877-672-2882

Additional Ways to Reach Saatva Customer Support


How to File a Complaint Against Saatva

Unfortunately, if you can't reach Saatva's customer support via contact details, you can choose other alternatives to file your complaint. You can report/give your honest review of the company to the Better Business Bureau. BBB is a leading non-profit organization aimed at ensuring consumers understand a company's service and products in every dimension. 

Report your Saatva complaint to the company BBB profile. Since most companies rely on BBB ratings to retain and gain customer trust, Saatva is more likely to reach out for any negative complaint or review shared concerning their profile.

Additionally, if you have a complaint, you can file it with the Federal Trade Commission (FTC). Call 1-877-FTC-HELP or file the complaint online

Sue Saatva in a Small Claims Court

Failure to resolve your complaint, you can choose to sue Saatva in a small claims court. Reasons to take this approach include no response from Saatva, no compensation, or unsatisfactory attempts to resolve your issues. Failure to achieve an out-of-court settlement:

  1. Contact the county clerk in the small claims court district closest to Saatva's headquarters.
  2. Fill out the 'Statement of Claim', also known as the 'Complaint Form'.
  3. Pay the filing fee.
  4. Send the complaint form to Saatva. The court clerk will give you more details about serving a defendant.
  5. Wait for the defendant's actions, whether they choose to respect your wishes or settle the matter in court.
  6.  Appear in court and argue your case.

How to File Saatva Mattress Complaints With the Help Of DoNotPay

If you don't want to spend plenty of effort and time suing Saatva and get your complaint resolved, DoNotPay can make the process fast and effective for you. DoNotPay generates a demand letter and submits the relevant court documents on your behalf.

Here is how to file a Saatva complaint with the help of DoNotPay.

  1. Log in to DoNotPay and select the Sue Now product.


  2. Tell DoNotPay how much you are owed by the company, if applicable.


  3. Select the reason for your lawsuit.


  4. Provide details about why you're filing the lawsuit including photographic proof and other important information.


 to DoNotPay to file your Saatva mattress complaints and receive what is duly owed to you.

DoNotPay Works Across All Platforms

Filing complaints is part of service and product delivery. While most companies allow avenues for their customers to raise their complaints for refunds and compensation, the process is ultimately not easy. Fortunately, DoNotPay can help you file complaints across all platforms and to every company on your behalf. These include:

Contact DoNotPay to request assistance with filing complaints regardless of the company or service providers in question.

Alternative Services That DoNotPay Offers

DoNotPay is a reliable Robo lawyer with a solid track record of helping aggrieved clients file complaints and file for compensation and refunds. However, DoNotPay can do a lot more than file complaints on your behalf, including:

Filing a Saatva mattress complaint doesn't have to be challenging and time-consuming.  with DoNotPay to file Saatva complaints on your behalf.

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