DoNotPay Can Help You Draft a SaaS Agreement Effortlessly!

Standardized Legal Documents DoNotPay Can Help You Draft a SaaS Agreement Effortlessly!

Be Sassy and Create a SaaS Agreement in the Blink of an Eye!

Have you started providing software as a service but don’t have a SaaS agreement in place to protect it from unauthorized use? Create one ASAP! If you find drafting legal documents challenging, DoNotPay can teach you everything you need to know about SaaS agreements, how legal documents work, and how to write any contract without a pricey lawyer!

What Is a SaaS Agreement?

A Software as a Service (SaaS) agreement outlines the terms and conditions of a software delivery model. It is a contract between the app developer and the app user and contains all the rules and regulations for using the product. SaaS agreements usually incorporate a service level agreement (SLA) as well.

By paying a service fee, the user can access and use the software. SaaS agreements are usually subscription-based because the software is cloud-hosted. Users have restricted software access, and the provider is responsible for managing the infrastructure and service. Although each customer can access the software remotely, they cannot modify or control it.

What Is the Difference Between a SaaS Agreement and a Standard Software License?

There are a few key differences between a SaaS agreement and a standard software license:

SaaS agreementStandard software license
Users do not receive physical or installed software. They can access the software on the cloudFor a specified fee, the user receives a physical or installed copy of the software
Users have no rights after the termination of the contractUser doesn’t lose the access rights even if the contract has ended

Key Elements Your SaaS Agreement Should Cover

If you want to draw up a SaaS agreement yourself, you can consult a lawyer or look up contract templates online. This should give you a basic idea of what to cover. Most SaaS agreements include the following information:

Key elementsBrief explanation
Access rights and users
  • Definition of a user
  • User obligation
  • Restrictions (if any)
  • Penalties if there is a violation of restrictions
  • Rights to a physical copy
Customer support
  • Response time
  • Provisions for customer support
Data ownership
  • Rights to data entered in the database
Data security
  • Backup
  • Security
  • How to deal with a security breach
  • Encryption
  • Storage
Liability and penalty
  • Who is responsible if data is compromised
  • Potential remedies if there is a contract violation
  • What happens if the user goes bankrupt
  • Tampering with the software
  • Conflict resolution
Scope of license
  • The limit of access
  • Intellectual property rights
  • Monthly, quarterly, or yearly fee
  • Accepted payment methods
Performance objectives
  • What to expect from the software
  • Limitations of the software
Service level agreement (SLA)
  • Minimum performance standard for the SaaS
  • Estimated response time
  • Estimated fix time
Terms and conditions
  • Terms of the agreement
  • Termination or renewal of service
  • Signature of both parties to ensure they have read and understood the terms of the agreement

Since online templates are generic, make sure you customize the contract according to your specific requirements. If your agreement is missing a crucial clause or has incorrect information, it will be considered void.

What Other Agreements Do You Need if You Sell SaaS Products?

If you’re providing software as a service, you will require other contracts in place, such as:

What Happens if a Party Breaches the Contract?

A SaaS contract is legally binding. If any party violates the agreement, they risk facing legal and financial consequences.

It is imperative that both parties mitigate risks and fully disclose how to treat any breach of contract. A SaaS vendor can claim financial compensation, terminate the contract, or file legal action against the user if they violate the agreement.

In case a vendor violates the agreement, they risk facing legal repercussions if the user sues them in court.

Use DoNotPay To Create Contracts and Agreements Without a Hassle

Big corporations hire lawyers to create legal documents. If you’re a small company or an individual and don’t have the budget to hire a lawyer, use DoNotPay for a hassle-free experience!

All you have to do is follow these straightforward steps:

  1. Register for DoNotPay
  2. Enter the name of the document you need to create
  3. Respond to our chatbot’s questions to customize the contract
  4. Download, print, and sign the agreement

DoNotPay’s Standardized Legal Document tool can help you draft various contracts and agreements, including:

  1. Non-Disclosure Agreement
  2. Independent Contractor Agreement
  3. Bill of Sale
  4. General Business Contract
  5. Non-Compete Agreement
  6. LLC Operating Rules Document
  7. Residential Lease Agreement
  8. Intent To Purchase Real Estate
  9. Estoppel Certificate
  10. Quitclaim Deed
  11. General Affidavit
  12. Promissory Note
  13. Prenuptial Agreement
  14. Child Care Authorization Form
  15. Child Custody Form

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