How to Stop Harassment from Robinson Way Debt Collectors

Editorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Stop Harassment from Robinson Way Debt Collectors

Are constantly making calls and sending you messages to collect on a debt? Is it causing extreme disturbance and anxiety to you? No need to take the harassment sitting down. Dealing with abusive debt collectors can be challenging but it is something that you need to do, else they will not quit bugging you.

Debt collection agents may try to intimidate you but that is not a problem if you are armed with the right information. If you hardly recognize the debt that they are making you pay, DoNotPay can help. We can assist in getting the debt validated and if the debt is indeed yours, we can lay out the next best steps for you to settle it.

You can also use DoNotPay’s expertise in dealing with other debt collectors across the UK. We have dealt with collection agencies such as:

Or you may be entitled to get a refund if you previously paid:

Read on to learn how DoNotPay can help you gain financial freedom

What Does Robinson Way Refer To?

Based in Salford, Manchester, is a debt recovery firm and a trading style of Hoist Finance. The latter has its headquarters in Sweden. Hoist Finance is a European financial entity that buys non-performing debts from banks and assists such clients in establishing a long-term repayment plan.

Robinson Way Ltd is also known as Robinson Way Debt Recovery and Robinson Way & Co. You can get in touch with them through the contact information below:

Phone Number0800 121 6902
Email or
AddressRobinson Way LTD

Carolina Way

Quays Reach

Salford, Manchester

M50 2ZY

Has Robinson Way Violated My Rights?

Robinson Way is allowed to contact you to arrange a continued payment schedule, and that can happen by phone, in writing, through email, or via post. Typically, Robinson Way reaches out to its clients in writing, encouraging them to call the agency to arrange payment.

When that option fails, the firm will then notify of their intent to pay you a visit. Failure to get a response from you or to come up with a resolution will prompt Robinson Way to threaten to take you to court to make you bankrupt or obtain a CCJ.

The law, however, prohibits Robinson Way from committing any of the following acts:

  1. Calling repeatedly within the day or contacting you before 8 am or after 5 pm
  2. Using legal jargon or technical terms to confuse you
  3. Discussing your debt with anyone other than yourself such as family members or friends
  4. Contacting you through your social media accounts
  5. Threaten to send you to prison or issue a warrant for your arrest
  6. Access your property
  7. Repossess anything that you own

You should never fear intimidation, physical violence, or feel threatened by a debt collection organisation.

How to React to a Call From Robinson Way

Addressing the matter at hand will be the most important thing in this case. That can be by speaking via live chat online, replying to an email, or chatting on the phone. This means communicating after receiving contact from Robinson Way is critical.

So, don't bury your head in the sand once a debt collector calls. You should handle the matter head-on and seeking help will be necessary if you are unable to manage your payments or are not quite sure how to proceed.

When communicating with Robinson Way, it is best not to commit to anything. Allow them to do the talking and then demand that they prove the debt is yours. DoNotPay can help with this.

Is Writing Off A Robinson Way Debt Possible?

Debt collectors such as Robinson Way naturally make their profits by collecting on the debts, so the agency will never voluntarily wipe off the debt.

There are two options that you can consider to settle your debt in a pocket-friendly way:

  1. IVA

The Individual Voluntary Arrangement or IVA is the best option if you have multiple collection agencies coming after you. With this option, a payment plan is arranged so you can pay all your debts in instalments within a specified time.

An insolvency practitioner will collect the payment from you then divide the payments as agreed among the collection agencies that you owe money to.

  1. Debt Relief Order

If you are in a low income bracket, Debt Relief Order or DRO is because it stops debt collection agencies from contacting you for a year. It does not make your debt go away but you are given more or less a breather until you are ready to deal in settling the amount.

The statute barred law is probably the golden nugget of writing off debt. The law highlights that some debts are too old to be collected. Of course, that will not technically write off the debt. The best part is that a statute-barred law prevents Robinson Way Debt Collectors from taking you to court.

How Can One Complain About Robinson Way?

Hoist Finance is Robinson Way's parent company, and you can relay your complaint through them via their complaints process. If you are not happy with the process, the credit services association will address the matter according to the CSA code of practice for debt collection agencies.

How to Get Debt Help Using DoNotPay

Dealing with collection agencies like can be intimidating and exhausting at the same time. We assure you that there’s no need to feel this way. DoNotPay can file a debt verification request, demand for the debt collector to stop contacting you, or file a complaint with the professional trade association.

Just follow these simple steps to get started:

  1. Search “debt collection” on DoNotPay.

  2. Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.

  3. Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to a professional trade association.

Aspects That Set DoNotPay Apart

There are probably hundreds of lawyers and consultants out there who could be telling you that they can help so why choose DoNotPay’s assistance?

Users are finding the platform to specialise on:

  • Ease of UseYou will not need to track every step involved in dealing with Robinson Way Debt Collectors when using DoNotPay. Also, filling out tedious forms will be unnecessary as the robot lawyer has everything automated.
  • Success - Our processes have been proven to work and we strive hard to get you the results that will benefit you best.
  • Quick – DoNotPay cuts on the unnecessary steps and procedures so you can get faster turnaround time.

What More Can DoNotPay Help With?

DoNotPay is not limited to providing debt help. You can also use the app to:

and find ease in being well-equipped as you tackle day-to-day legal concerns.

Want your issue solved now?