Forget About Waiting on Hold When Contacting Ring Customer Service!
Ring is a video doorbell and security provider owned by Amazon that offers a wide range of options to choose from depending on your needs, including wireless and battery-powered devices with free cloud storage for those using the Ring app. The company was founded in 2013 by Jamie Siminoff, and it’s headquartered in Santa Monica, California.
Ring offers a single subscription plan for all of its products, which has a three-month trial before being automatically billed every month.
Ring uses an HD camera, advanced motion sensors with infrared, and an HD microphone—all powered by the Ring app on a smartphone. The camera also sends notifications to your phone when it detects activity such as someone walking or running past your front door.
It’s not strange for Ring products to malfunction and fail to work properly, but there’s no need to worry. If that happens to you, you can always contact Ring customer service and have the support reps help you resolve the issue.
We’ll break down all available contact methods and provide you with instructions on how to contact the company’s customer support without any hassle!
Once you subscribe to DoNotPay, you’ll be able to use our Skip Waiting on Hold product, and you won’t ever have to wait for customer service reps to pick up! Work smarter, not harder!
Don’t want to deal with customer service? You don’t have to! Check Ring’s FAQ page and try to find the assistance you need that way. Since most companies have a list of commonly asked questions readily waiting on their websites, customers can usually find the help they need without involving customer service.
Check out the list below to see some of the questions you’ll find answers to on Ring’s website:
- How does a Ring product work?
- Are power wires necessary for a Ring device to work?
- Will I receive a notification when the battery in my device is running low?
- Where can I find help with the setup and installation of my device?
- Is a wifi connection required to set up my device?
- What other doorbell transformers are compatible with a Ring doorbell?
- Must I purchase anything at a hardware store to install my Ring device?
- What video quality does Ring devices put out?
- Am I going to be charged on order or when my product ships?
- Will I be able to see my visitors if I am on my smartphone without a wifi connection?
- Is it possible to try out the Ring Protect Plan before I buy it?
In case you want to cancel your Ring subscription and that’s why you’re looking for assistance, there is no need to bother with contacting customer service! DoNotPay will walk you through canceling your Ring subscription before your next bill in only a few clicks!
Still need to get in touch with the company’s customer support reps? This is how you can contact Ring customer service:
- By phone
- Through live chat
If you want to speak to a Ring customer support rep directly, dial 1-800-656-1918 and ask them to provide you with the info you need.
Ring claims that their customer service is available around the clock, so you can give them a call at any time. That doesn’t mean that your call will be answered right away, and you can still expect to wait for a while before someone picks up.
If you want to avoid waiting, you can let our app do the tedious work for you and come back once we alert you.
You can also live-chat with Ring’s virtual assistant by following the next instructions:
- Go to Ring’s Contact Us page
- Click on Chat With Us
- Type in your message
- Hit Enter
The company’s virtual assistant will provide you with assistance as best as it can, but it won’t be able to solve every issue. For more complex requests, it will provide you with Ring’s customer service phone number.
In case you’re looking for an alternative way to reach Ring customer service besides calling or live-chatting with them, you can try contacting them through social media. Note that getting a response using this method isn’t guaranteed, but feel free to try it.
You can message them on the following platforms:
The company also has a YouTube channel, so you can check it out and see if it provides any useful info or tutorials on how to resolve the issue you’re having.
Nobody likes waiting on hold, but when you have a pressing issue with Ring and want it resolved as quickly as possible, it doesn’t seem like there’s a better choice. Writing an email is definitely less time-consuming, but you’d often have to wait several days for a response.
That’s why we came up with a way to connect with customer service representatives without ever having to wait on hold. That’s right—DoNotPay lets you completely bypass the phone queue!
The app can call any company’s customer service for you and will notify you as soon as a support agent takes your call. This way, you can take care of other business while the app takes over this tedious task, and only pick up the phone once you’re connected to a live person.
Here’s how you can skip the phone queue with DoNotPay:
- Sign up for DoNotPay in your web browser
- Choose the Skip Waiting on Hold product
- Type the name of the company
- Click on the name and select Call Now
The average waiting time will be displayed on your screen. The app will notify you when a support agent takes your call, so there’s no risk of missing the window and having to call back again.
Having trouble with companies that don’t honor their policies and refuse chargebacks and refunds? If a company has wronged you, DoNotPay can help you sue them in small claims court, without having to waste thousands on lawyers.
Our award-winning app can help with a variety of other issues, such as:
- Filing warranty claims
- Cashing out used gift cards
- Reducing property taxes
- Lowering your bills
- Appealing your parking tickets
- Requesting refunds from airline companies
- Filing FOIA requests
- Drafting legal documents
- Submitting insurance claims
If you’re strapped for time, DoNotPay can help you complete tedious tasks with a few simple clicks.
Here are just a few activities you can complete with DoNotPay in minutes instead of hours:
- Schedule DMV appointments
- File FOIA requests
- Create perfect passport photos without having to leave your apartment
- Create child travel consent forms
- Draft powers of attorney and other legal documents
- Contact embassies and consulates