Report Fake Google Play Reviews the Easy Way
Few things are more frustrating than dealing with . Both the quality and the quantity of your Google reviews plays a large factor in how your business or service fares. Google Play reviews operate under a similar dynamic. As a result, you want to make sure every Google Play review counts.
What happens when you spot fake reviews? Do you have any recourse to get them taken down? DoNotPay can not only answer that question but help you take care of in just a few clicks. Let’s explore the issue now.
Can I Delete Fake / Bad Reviews on Google Play?
Unfortunately, you do not have the power to directly. Though this is disappointing, you will no doubt understand that it's only fair. If all negative reviews were removed simply because they were negative and/or the developer didn't like them, then consumers would have no confidence in the review process, and the entire review system would collapse.
That doesn't mean you're out of options. You have the right to flag a review that seems to be abusive, harmful, or fake. Then Google evaluates the situation and takes the matter from there.
How to Flag or Report a Fake Google Play Review
Before you skip right to flagging a review, first ask yourself if it warrants a flag.
Why To Flag a Review on Google Play
Flagging a negative review simply because it is negative is not a great look. So exercise caution here.
When you receive a negative review on your app, your initial options include:
- Checking to see if the complaints in the review are legitimate
- Fixing the issues if they are something that warrant being addressed
- Responding in a respectful way to the reviewer so that future customers can see that you are listening
When you do flag a review on Google Play, it should be because the review truly warrants a flag.The table below explores some types of reviews Google Play will remove.
| Google Play will Remove |
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Now that you know the types of reviews that can be flagged, let’s see how it’s done.
How to Flag a Review on Google Play by Yourself
When a review is fake or inappropriate in some way, you do have the recourse to flag the review. You can do so by tapping the flag icon next to the review and selecting "Report." Google generally deals with the matter within a few business days.
In the age of the internet, however, a few business days can feel like a lifetime, especially when you know people are visiting your site and looking at the reviews every single hour. DoNotPay understands that when it comes to fake reviews, time is of the essence. That's why we have created our Remove Negative Reviews and Photos feature.
Spotting Fake Reviews on Google Play
Here's something you may not know. Many fake reviews are not written by actual people. Instead, they are written by Spambots.
If you know what you're looking for, Spambot reviews aren't that hard to recognize.
They will have a script that gets altered slightly between review posts, but overall they follow the same structure. So if you suddenly notice a bunch of 1-star reviews from accounts that are using the same grammar and sentences, it's a pretty good sign.
Fake Spambot reviews will also generally not list the reasons behind their low ratings. They'll just add a few words of generalized complaints and let the star ratings speak for itself. Real people with a bone to pick, however, will explain why they did not enjoy the app.
How to Remove Fake Google Play Reviews with DoNotPay
isn't something any of us want to spend time dealing with. And yet, these are the realities of the digital age. Fortunately, this isn't something you have to go through on your own. DoNotPay can help.
Visit DoNotPay.com. Here are your next steps:
- Select which platform the review was posted on.
- Enter the url to the review and upload a photo to help us identify it.
- Indicate why you want to report the review and also provide a detailed description.
- And that's it! We'll report the review so that it gets investigated by the platform and taken down once they determine it's inappropriate.
The hard part is done. Now sit back and relax while Google Play investigates.
DoNotPay Will Simplify Your Life
Considering how much of our lives we now spend online, a bad review, particularly if it's a fake one, can have a huge impact. That's why DoNotPay has created a product to help you cope with managing online reviews.
- Learn how to remove photos from Google Business
- Learn how to delete Yelp reviews
- Learn how to delete a Google review
- Learn how to delete Facebook reviews
- Learn how to delete Amazon reviews
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