How to Report Fake Facebook Reviews

Facebook is one of the most popular ways to find new and exciting eateries, shops, and attractions. Every day, millions of social media users log into Facebook to scroll their feed or search for new entertainment options in their city.

For small businesses, Facebook can be a boon, connecting them to new customers and clients from all around the world. However, there is a drawback to social media, and if your business becomes a target for fake reviews, you will need to take swift action.

Learn with DoNotPay and keep your business secure. DoNotPay is on your side, with the tools and information that you need to tackle fake reviews before they become a nuisance that can impact your financial wellbeing. Read on and learn with ease.

What are Fake Facebook Reviews?

While many people use Facebook to leave positive, glowing reviews, there are others who don't use the review feature responsibly. Sometimes, people who have never used your products or services might decide to leave a negative review simply because their friend had a bad experience.

The table below describes some reviews that could be considered "fake."

Types of

If the review is left by someone impersonating another person, or with a fake profile.
If the review is from someone who is not a verified customer.
If the review is clearly spam or if it contains suspicious links/language.

There are a number of reasons why a review might not be above board. As the business owner, you naturally want to respond and protect your business. Here are a few ways that you can tackle the issue of fake reviews.

Are You Able to Delete Fake Facebook Reviews?

Facebook does not allow business pages to delete reviews. You do, however, have the option to . This alerts the Facebook team that you believe the review is suspicious or doesn't represent an accurate experience that the person had with your business.

You can also choose to "hide" reviews from your business page. This doesn't delete reviews, just hides them from appearing on the main portion of your business page. Essentially, people who navigate to your page would have to search for your reviews, which doesn't always give the best overall impression of your business.

How to Report Fake Facebook Reviews on Your Own

Most businesses that deal with fake Facebook reviews choose to report them to Facebook. Here's on your own:

1. Log into your business's Facebook account and locate the review that you believe is fake. Click the three dots that are located in the upper right-hand corner of the comment.

2. You should see an option to "report" the review in question. Select this option and follow the instructions to complete your report of the review. Once you have reported the review, the Facebook team will take a look and determine whether the review should be removed or left on the page.

3. Even as you report the fake review, you should take the time to respond to the review. This lets any potential customers who visit your page in the interim see that you are proactive about customer service and actively respond to any reviews that come in - whether they are good or bad.

Facebook might choose not to remove the post. The Facebook process isn't foolproof and while there are ways to determine whether a review is fake, they aren't always completely accurate. Fortunately, you've got DoNotPay in your corner. DoNotPay can help you analyze the review, and if it is found to be fake, we can help report it on your behalf.

How to Remove Fake Facebook Reviews With DoNotPay

DoNotPay supports small businesses and we want you to win the fight against fake Facebook reviews. All you have to do is follow these simple steps:

Select which platform the review was posted on.
Enter the url to the review and upload a photo to help us identify it.
Indicate why you want to report the review and also provide a detailed description.
And that's it! We'll report the review so that it gets investigated by the platform and taken down once they determine it's inappropriate.

That's all there is to it - DoNotPay expedites the process of getting fake reviews reported, helping you to keep your Facebook business page neat and spam-free. Bypass the red tape and save yourself time and stress by utilizing DoNotPay for your social media reputation management needs.