Remove Fake Reviews From Disgruntled Clients the Easy Way
Real reviews from customers who enjoyed your service or products can be great for business. Sometimes, however, disgruntled clients can leave negative remarks that work against you. In this case, it's wise to remove fake reviews from disgruntled clients and leave your record unblemished.
If you're having trouble getting these reviews removed, or aren't sure how to go about doing so, DoNotPay can help. We'll work to get any negative, false statements from dissatisfied customers erased from the platform they're posted on.
Process for Flagging a Fake Review
In general, though, the process for flagging a fake review only requires a few simple steps. They’re described in the table below.
|The usual steps to flag a fake review:||
The support team will take a look at the review in question and determine if it's deemed appropriate or not. They may leave it up if you have not provided an accurate statement or evidence as to why you believe it is false. That is why it is so important for you to not only flag it, but also offer context as to why you did so.
Do Reviews Ever Get Deleted Automatically?
Yes, reviews may get deleted automatically if they go against a website's terms of service. For example, you may see a review eliminated if it:
- Is determined to be a fake review from a disgruntled client or customer
- Uses foul language
- Involves hate speech
- Comes from a suspicious profile
The automatic removal process may vary between companies. While Amazon works to eliminate false narratives promptly, Facebook may take longer to determine how accurate a statement is or find false profiles, just for example.
Measures to Take If the Site Doesn't Remove the Fake Review Promptly
If you're struggling to get fake reviews made by disgruntled clients removed from the platform, you will want to reach out to customer service directly. Explaining the situation to a real person can be more beneficial than simply clicking on some responses and leaving it up to a bot to assess.
Can I Sue a Platform?
It may be possible to sue if you do not get the response you are looking for. Having evidence of conversations between you and the party in question can help. DoNotPay offers a Sue Now product that helps you with the paperwork and filing for small claims court.
Can I Disable Reviews Instead?
You may be able to simply disable the review section instead. That way, no reviews show up, including the fake or negative one that was listed. This may be wise to do for a little while until the negative remark can be taken down.
Why Would Someone Leave a Fake Review?
Sometimes, disgruntled clients want to hurt the business that they feel slighted them. Say someone did not receive their product in a timely manner. They may bad mouth customer service and say they received a poor product because of it.
People leave fake reviews on competitor sites as well. If someone sells a similar product, they may ask friends to leave false reviews so they can boost their own business instead. It's best to provide the best customer service you possibly can so the good statements you receive outweigh any possible bleak ones.
Let DoNotPay Remove Fake Reviews From Disgruntled Clients Quickly
If you're struggling to remove fake reviews from disgruntled clients, let DoNotPay handle the task for you. With just a little information from you, we can quickly get to work solving your dilemma. We will report any review you deem inappropriate and work to get it removed from the platform in question.
- Select which platform the review was posted on.
- Enter the url to the review and upload a photo to help us identify it.
- Indicate why you want to report the review and also provide a detailed description.
- And that's it! We'll report the review so that it gets investigated by the platform and taken down once they determine it's inappropriate.
We work to eliminate the review by reporting it as a consumer, instead of your business. The more people that flag a review, the more likely the platform is to take it seriously and remove it from everyone's sight.
Will DoNotPay Help Me Handle Any Other Dilemmas?
Absolutely! DoNotPay offers more than 100 products to help every customer handle a dilemma they're currently facing. Let DoNotPay help if you need assistance with:
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These are just a few examples out of the many, many options available. Check out DoNotPay and discover the best products for any needs you may have going forward. Join today to remove fake reviews and protect the reputation of your business before it's too late!