How to Contact Redbox Customer Service the Easy Way

The average wait time for anyone calling Redbox customer service these days could be anywhere from 20 minutes to 40 minutes. Waiting that long to get help for anything can be infuriating. But add in the occasional technical glitch, disconnecting the call or a mishandled transfer, and the prospect of having to start over again with the calling and the waiting can be downright maddening.

Redbox is a popular video rental business that offers Blu-ray, DVD, 4K UHD, and Blu-ray copies of the newest blockbusters to consumers. With the deployment of its well-placed kiosks, Redbox has made it possible for customers to watch these movies at low fees. But not every Redbox transaction is seamless, and you might need to connect with Redbox customer service for help.

You might have a problem with using a movie rental promo code or gift card. Maybe you need help from Redbox customer service because you've been overcharged. Regardless of your reason, you know you deserve a prompt answer and solution. And somehow, connecting and waiting for a Redbox customer service rep shouldn't be this complicated.

It doesn't have to be, and DoNotPay has just the product to help.

How to Connect With Redbox Customer Support

Per a recent update on the Redbox customer service help page of the website, the customer care department form is no longer available. Customers who need support can now call or chat only with questions. Here are the official contact details if you need to connect with someone at Redbox.

Redbox Support/FAQ Site	Help Center
Redbox Phone Number 1 (domestic)	(866) 733-2693
Redbox Phone Number 2 (international)	None
Redbox Fax	None
Redbox Support Email	Email
Redbox Support Chat Link	Chat Support
Redbox Support Availability	7 Days/Week, 8:00 AM – Midnight CT

Where to Find Quick Answers to Your Redbox Customer Service Problems

If you're looking for more of a quick answer to a common Redbox problem, you can check out the help page for Redbox. In the event you can find an answer to your problem, you may not need to contact the Redbox customer service department. Check out the FAQs page here and explore solutions for some of these common issues.

Unplayable Disc
Kiosk Transaction Issue
Redbox Streaming Service
Redbox Gift Card or Promo Code Concerns
Trouble with Your Redbox Account

Redbox on Facebook

Sometimes, connecting with customer service via a company social media profile gets faster results. You can try to contact someone at Redbox customer service by messaging via the Redbox Facebook page.

Redbox on Twitter

A flurry of tweets might be to create a sense of urgency about your Redbox customer service problem. Check out the company Twitter account.

Redbox on Reddit

In years past, there have been Redbox customer service reps ready to answer quick questions in a Reddit thread. You can see if a solution has already been offered for your concerns by browsing these conversations or prompting your own here at Redbox Reddit account.

Redbox Corporate Contact Information

In some cases, you might need to escalate your Redbox issue further up the food chain. When Redbox customer service isn't helpful, here are the corporate entity details you'll need, especially if you need to send a demand letter.

Redbox Corporate Address -- 1 Tower Ln STE 900, Oakbrook Terrace, IL 60181-4623
Redbox Corporate Phone -- (630) 756-8000
Redbox BBB Profile

If Redbox Doesn’t Help Me, Can I Sue in Small Claims Court?

If you conclude that you have been wronged in a way that Redbox refuses to admit fault, you might consider filing suit in small claims court. If Redbox refuses to own up and pay you what is owed to you, you can explore how DoNotPay helps with the filing process:

DoNotPay generates the demand letter you need to send to Redbox in an attempt to try and settle things out of court.
If the letter is unanswered, you can then fill out the court forms. DoNotPay assists you with this and provides you with enough required copies.
Once completed, you can then file an official complaint with the court. DoNotPay will continue to guide you through the process step by step.
You will then serve Redbox, which will indicate to them that they are being sued. You should also be clear to specify a reason for which you are suing them.
Finally, show up in court! DoNotPay will provide a complete script you can use before the judge.

Reach Out to Redbox Customer Service Using DoNotPay

When you have an issue with Redbox, you want an immediate solution. It can be frustrating when you have to dial the support number some half a dozen times and spend what could be hours on hold until you finally reach a support agent.

That's why we've developed our Skip Waiting on Hold product. You will never have to wait on hold again with DoNotPay! DoNotPay may call any customer support phone number for you and wait on hold in your place. DoNotPay will immediately notify you when a Redbox customer service person takes your call, allowing you to explain the problem and obtain the answers.

Here's how to get started with DoNotPay to skip Redbox's phone queue:

Open your web browser and sign up for DoNotPay.
Type in Skip Waiting on Hold and select the product.
Search for the company you’d like to call.
Click on the name of the company and have us do the work for you.

That's it! DoNotPay will then let you know the instant someone from customer service picks up so you can talk to a support representative without having to spend a second waiting on hold.

DoNotPay Can Help You Avoid Countless Customer Care Hassles

It's not just Redbox customer service. Don't you get frustrated with other businesses' customer care processes? Don't be concerned! You're only a few clicks away from communicating with most major businesses in the world using DoNotPay. We've compiled a list of several prominent brands for you to contact using DoNotPay below.

Don't worry if you don't see a mention of the company customer care you need help with right now. Don't worry if you can't discover an article for the firm you're searching for; we most likely already provide a mechanism to contact them without waiting on hold.

Avoid the wait when connecting with:

Guess What Else DoNotPay Can You Accomplish

Having a Robo-dialer in your corner to help you avoid long wait times for Redbox customer service and over 10,000 other brand care lines is just the beginning. DoNotPay can help you solve a host of time-consuming and complex problems in a quick, easy, and hassle-free way!

DoNotPay has products, for example, to help with:

If you're needing help with a Redbox issue that requires a conversation with Redbox customer service, let DoNotPay handle that wait time for you! And since you have some free time since we'll hold your place on hold, you can explore some of the other incredibly helpful products DoNotPay has to offer.