Can You Skip the Phone Queue for Packlink? — Yes, Here's How
Don't you just hate it when you need to contact customer service and are placed on hold, waiting in the phone queue for what seems like an eternity? Who has the time? And do you know how to contact customer service with questions or issues? That's why DoNotPay created our Skip Waiting on Hold product. When you need to contact Packlink customer service, (or any company for that matter), let DoNotPay help. We can make the call and wait on hold for you, so you never have to spend another second waiting in the phone queue again!
Packlink is an online tool that allows you to compare and make shipments at very competitive prices. It uses major carriers such as UPS and DHL and is used by e-commerce shippers and others to get the best delivery rate.
What Are the Most Common Complaints Against Delivery Services?
Any time product moves, there is a possibility that something can go wrong. Even though Packlink does not move the product, they negotiate pricing set up companies for approval for courier and deliveries. Many people have complaints about the deliveries. These are the most frequent complaints:
- Parcels are not delivered on time, or the delivery times are not convenient.
- Parcels are left in unsecured locations leaving them available for theft.
- Damage to the packages or contents
- Poor customer service
- Overcharges or charges or fees that were not quoted
How to Contact Packlink Customer Service on Your Own
|Packlink Support/FAQ Site||Help Page|
|Packlink Support Email||Contact Page|
- Click on the Help button at the top of the page.
- To determine how you can be assisted, you must click on one of three types of issues:
- How to use Packlink, which answers most of the operational questions you may have
- Help with a shipment, for shipment issues or questions about a shipment completed or in process, including the claims process.
- Needing help is the third option when your query does not fall into either of the other categories
- Follow the prompts and choose from the dropdowns each page gives you.
- You have the option of sending messages via email or live chat in what they call EasyTicket. This option also contains buttons or dropdowns to narrow down your options. Such as:
- Something else
- Wait for a customer service agent to contact you via email.
How Can DoNotPay Help With Packlink Customer Service?
DoNotPay knows how important your time is and we don't want you to waste a minute of it sitting on hold waiting for an agent to speak with you. That's why we've developed the Skip Waiting on Hold product. With DoNotPay, you won't have to waste time waiting on hold ever again! DoNotPay can call any customer service phone number for you and wait on hold in your place. As soon as a support agent takes your call, DoNotPay will notify you, so you can explain the issue and get the answers you're looking for.
Here's how you can use DoNotPay to skip the Packlink customer service phone queue:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and select the product.
- Search for the company you'd like to call.
- Click on the name of the company and have us do the work for you.
That's it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.
Can DoNotPay Help With Other Companies Too?
Absolutely! If you need to contact customer service for any other company, our Skip Waiting on Hold product will work with them too! It is fast and easy to set up the call and you can go about your day until an agent is on the line ready to take your call. Never spend another second on hold again with any of these companies:
What Else Can DoNotPay Do?
DoNotPay knows how hard your work and how valuable your time and money are. That's why we created products to solve your everyday problems quickly and easily, letting you go about your day doing the things that you enjoy.
- Are you looking for missing money?
- Learn how to file a complaint with any company.
- Get an airline to compensate you for your flight.
- Understand terms of service.
DoNotPay has products to help relieve your stress and we make it easy to solve your problems. What can we help you with?