Contact NEXT Customer Service Without Waiting on Hold

Jump the Phone Queue for Any Company Contact NEXT Customer Service Without Waiting on Hold

Contact Next Customer Service the Easy Way

Let's face it. We all need to deal with some customer service department about some store or service where we have had an unpleasant experience, or that has sent us the wrong item.

Whether you received the wrong size for something you have ordered, or you found an employee to be abrupt, you will need to find out how to get your order corrected or get the employee reprimanded. DoNotPay can help you contact  Next customer service quickly and or customer service for other companies such as  AmazonJohn Lewis or Sky.

Reasons You May Wish to Contact Next Customer Service

Whether shopping for yourself, your significant other, the children, or your home, there may be times you need to reach out to Next customer service. The reason could be:

  • You are having trouble accessing your account
  • You are having trouble with your Next credit account
  • You never received delivery of an order
  • You are still waiting on a refund
  • You were unhappy with an employee's service
  • You would like to cancel an order

We have all been there. There are times we just need to speak with customer service. Ringing them is generally not a pleasant experience. You often get transferred from one department to another and are placed on a ‘brief’ hold, which is not so brief. You could try sending an e-mail, but how long will the response take?

And, then there is the postal service which could take a very long time and even though it may not be the postal service's fault, you can bet it will get the blame. Let us look at how to reach Next customer service by yourself as compared to letting DoNotPay take care of it for you.

How to Get in Touch With Next Customer Service on Your Own

Next has a long list of departments with which you may need to get in touch. The list includes:

Department Phone
Online Orders & Account Enquiries0333 777 8000
Financial Difficulties0333 777 8180
Furniture & Upholstery in the UK0333 777 8999
Furniture & Upholstery in Eire016 869 468
Self Serve Payments, Return Requests,

and Account Balances

0800 587 7758
Store Enquiries in the UK0333 777 8739
Store Enquiries in Eire016 968 211
Website Issues0333 777 4510

New Complaints

Next says that it would like to right any complaints and customer services would like the full details. You can ring the department at 0333 777 8247, or email

You can also post to:

Next Retail Ltd

Gedding Road



Existing Complaints

If you are still waiting for a response to an earlier complaint, you can take further steps by providing your name, address and phone number along with the details of your complaint including the store location, the item number, your order number and account number.

You can either email the information to

Or send a post to:


Next Retail Ltd.

Desford Road


LE19 4AT

Financial Ombudsman Service

If you are dissatisfied with a lack of response or correct a problem, you may find it necessary to contact an ombudsman. Next suggests you contact Financial Ombudsman Service.

Let DoNotPay Reach Next Customer Service for You

In case you are confused by the variety of options of how and who to reach for Next customer service, there is an easy alternative. Just fill out a few brief questions with DoNotPay and let the app figure it out.

  1. Open your web browser and sign up for DoNotPay.


  2. Type in Skip Waiting on Hold and select the product.


  3. Search for the company you'd like to call.


  4. Click on the name of the company and have us do the work for you.


You may be wondering what to do with the time DoNotPay can save you. We suggest going for a Pedi, taking your pup to the dog park, visiting the cinema for a film you have been wanting to see or meeting up with a friend at the local pub. DoNotPay will let you know when you can speak with Next customer service.

Other Customer Service Department's DoNotPay Can Help You With

Through DoNotPay, you can reach out to many customer service departments. Others include

  1. Currys
  2. EE
  3. Marriott
  4. o2
  5. Virgin Media
  6. Vodafone
  7. Walmart

Just consider DoNotPay your assistant in contacting Next customer service or for any company. But wait! There is more your DoNotPay assistant can do.

DoNotPay is Your Virtual Assistant for Most Anything

What started as a robot lawyer has developed into an app that can handle anything your personal assistant could, such as:

OK, so there are a few things DoNotPay cannot do for you that a real, live personal assistant might, such as:

  • Taking your clothes to the cleaners
  • Picking up some milk and bread from the Lidl or Aldi
  • Running your MINI to the car wash

But you must admit, the app can and will do a lot for you, saving you a lot of time, energy and bread.

Want your issue solved now?