Connect With NETGEAR’s Customer Service Agents Without the Wait

Jump the Phone Queue for Any Company Connect With NETGEAR’s Customer Service Agents Without the Wait

How Do I Contact NETGEAR Customer Service?

Contacting customer service at any company can prove to be a nightmare in the age of technology. Automated machines, robot secretaries, and endless wait times are enough to drive anyone crazy. Getting through to being able to speak to an actual person and getting the answers to one's problems can be a long (not to mention frustrating) process. Many times, when you do reach a human that you can talk to, they are inept at their job, or they cannot help you with the issues that you have called about in the first place.

The point is that no one has time to go through most companies' lineup of robot secretaries coupled with long wait times. It's an aggravating and frustrating process to try to get someone to help you with your problems. It's even more frustrating when you are paying for a product and you are not getting the customer support that you feel that you deserve. It makes you feel undervalued as a customer and can make you feel like the company couldn't care less whether you actually keep your subscription or continue purchasing their services or not.

NETGEAR Customer Support Number & Email:

NETGEAR is a company that is headquartered in San Jose, California, and provides networking capabilities to more than 25 countries. The hardware that NETGEAR produces is used by consumers, businesses, and service providers alike. The company has hardware marketed to retail, commercials, and as a service provider.

If you need help with NETGEAR's product, then you can reach:

NETGEAR SupportContact Support
Home / Service Provider / Sales1-888-638-4327
Business Customer Support1-855-776-7233
EmailCustomer Service Email

When you call NETGEAR's customer service for help with your information, you will want to have the following information on hand in order for customer service to be able to help you:

  • Full name (first & last)
  • Address/zip code/email/etc. (you might need to provide some information to confirm your identity)
  • Your account number
  • Your order number
  • The type of product you need assistance with
  • ISBN/identification number of the product you are looking for assistance with

Having this information available will help you get the assistance you need with your problem or product immediately. This information will help the customer service representative handle your case faster and have you get on with your day, rather than waiting for them to look up information on your account on their own.

NETGEAR Corporate Address:

Here’s NETGEAR’s corporate address in the US.

NETGEAR Headquarters San Jose

350 E. Plumeria Drive

San Jose, CA 95134

United States

NETGEAR has offices all throughout the world. The aforementioned address is US only if you’re in a different location you can look at their international addresses. Contacting these offices is a way to send paperwork or reach out for further customer support and assistance with any issues that you may have.

Can I Sue NETGEAR in Small Claims Court?

You do have the right to sue any person or company that you feel has wronged you in some way, including by not being willing to help you with problems that you have based on the contract you have signed. DoNotPay can help you with your small court claim in several ways. We have created certain tools that will help you with your claims by allowing you to do the following on your behalf:

  1. Generates a Demand Letter:

DoNotPay can generate a demand letter based on the information that you enter into their app.  DoNotPay's tool takes the information that you enter and makes it into a letter that they can send to the company. It notifies the company that you are unhappy with the service that you have received. It notifies them of the efforts you made to solve the problem. You will be able to use that information to let them know that you will be taking them to small claims court to sue for the services that they refused to render, or for the value of the products they refused to help you fix.

  1. Fills Out Your Court Forms:

DoNotPay has a smart tool that allows you to enter all of your personal information once and then we will use that information to fill out all of the court forms for the suing process. We will send them to the court address and the people that you specify in the information you fill out.

  1. Filing Formal Complaints:

DoNotPay has a smart app that can help you file your formal complaint papers. All you will have to do is provide us with your information, then we will help you fill out the forms and guide you through a step-by-step guide on how to file a formal complaint with the company that you feel wronged or did not provide services to you.

  1. Serve the Company a Notice:

DoNotPay has a smart app that will tell the company that you've taken them to small claims court and that you are going to be suing them. Our smart app can help you have the papers served to the party or company that you are suing so that they understand that you are serving them their notices through these papers.

While DoNotPay cannot do the suing for you and you will have to go to small claims court we are able to help you with some tools that can help you get your lawsuit together and serve the papers to the company that you are suing.

NETGEAR's Executive Team:

The NETGEAR Executive Team includes several members, including the co-founder Patrick Lo, who has served as the Chairman and Chief Executive Officer, both positions that have been held by Patrick Lo, since as early as March of 2002. Mark G. Merrill was also another founding partner in the NetGear company. Bryan Murray is also the Chief Financial Officer (CFO) of the company, and he has been in various management roles for more than 15 years.

Reaching out to the top officials in the NETGEAR company should be reserved as a last resort to solve a problem you have with the equipment or services that you receive. Many of these executives have not put a lot of their information out on the public internet in order to avoid having their privacy disrupted.

Reaching out through the customer service team for the company is more likely to be much more productive and useful for most customers who are facing normal, daily problems with NetGear service or equipment.

What Common Complaints Do People Have?

When it comes to NetGear and needing customer service assistance, there can be a variety of reasons why you might want to file a complaint with the company. The following are some of the most common complaints made against NetGear:

  1. Equipment not working as described/expected.
  2. Pieces of equipment not lasting as long as expected.
  3. Poor quality of equipment/cheap design.
  4. No/slow internet connection speeds.
  5. Interruptions to router and connection services.
  6. The company does not cover equipment that is still under warranty.
  7. "Prewritten" or "pre-described" fixes that are given out (and don't work) for a problem with purchased equipment.

These are the common complaints that are levied against NETGEAR's equipment and service. Other times, people complain more about the poor quality of customer service they are receiving from the NETGEAR customer service agents, including long wait times and unsatisfactory solutions to problems such as honoring warranties or being willing to replace dysfunctional equipment.

Skip Pressing the “Hold” Button With DoNotPay:

Another way to get assistance with your issues with NetGear is through using the app on the DoNotPay website. If you wish to skip hitting the "Hold" button, you will be able to follow the 4 steps to allow DoNotPay to help:

  1. Open your web browser and sign up for DoNotPay.

     

  2. Type in Skip Waiting on Hold and select the product.

     

  3. Search for the company you'd like to call.

     

  4. Click on the name of the company and have us do the work for you.

     

These 4 steps will allow you to skip using the "Hold" button while waiting on the phone for a (possibly helpful) representative from the company to answer your call. Instead, let DoNotPay take down your information and send in a "Help" request. NetGear will get back to you with assistance with your current problem, allowing you to go on with your day until they are ready to contact you.

What Else Can DoNotPay Do?

We are glad that you asked! DoNotPay offers a variety of different ways to help you save both time and money. The following are some ways that we try to help our users save both time and money on things they have to do in their daily lives:

These are just some ways that DoNotPay can save you both time and money in your daily life. We also look to help save you time and money through things like helping you cancel unwanted subscriptions, paying bills on time, lowering your utility costs, and much more! We are here to help make your life easier, and keep the cash in your pocket!

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