Harassed by NCO Debt Collectors? Here's How to Stop Them!
Have you recently been contacted by NCO debt collection agents? NCO debt collectors generally fall under the ERC debt collection umbrella. ERC debt collection involves debt collection companies, such as NCO debt collectors, working on behalf of other companies and banks to collect debts from defaulting debtors.
As of February 2020, there was approximately $4.2 trillion in outstanding consumer credit in the US. Despite such alarming national figures, the more important issue at hand is the debt recovery process.
Debt collectors in the United States are widely regulated and monitored by the Federal Trade Commission. Dealing with debt collection agencies requires a certain level of mutual decency and professionalism, especially on the side of debt collectors.
As a recognized debt collection agency, NCO debt collection is regulated and monitored to avoid unfair and unethical practices. Despite the presence of laws and regulations for consumer protection, you can also take the initiative to protect yourself from unfair debt collection.
Here is how to stop bad debt collection and deal with NCO debt collectors using DoNotPay.
Who is NCO Debt Collection?
NCO Debt Collection is one of the largest debt recovery agencies. The agency collects money owed to its clients (mostly companies that service and sell to consumers). It is also known as NCO Financial Systems or NCO Credit. The agency uses reps to reach out to debtors via email, phone, or mail.
Is NCO Debt Collection Agency Legitimate?
No, it is not. While it is not a scam agency, NCO debt collectors may conduct unethical practices to collect the debts owed.
As such, it is important to know your rights, such as whether debt collectors can take your stimulus check or how long the statute of limitation for debt collections in your state protects you before collectors can take you to court or enforce stringent recovery measures.
Here is a table with the agency's contact details if you want to deal with the debt collectors personally instead of using an attorney.
|Company||NCO Financial Systems Inc|
|Address||507 Prudential Rd
Horsham, PA 19044
Your Rights as a Debtor
The Fair Debts Collection Practices Act regulates what debt collection agencies—like NCO debt collectors—can and cannot do in the course of debt recovery.
Below is a list of things NCO Financial is not allowed to do:
- Calling repeatedly and at odd hours
- Calling anyone who is not the main debtor (friends, relatives, and workmates)
- Using abusive, threatening, and profane language
- Threatening you with legal action.
Such is to be expected, especially since NCO Financial has been the subject of a suit previously filed by attorney generals from 19 states, which led to the company settling for a fine of about $3 million.
The Federal Trade Commission also regulates and monitors debt collection for NCO Financials, just like other debt collectors. Rights you may have as a debtor against the NCO debt collectors include:
- Right to request collectors to stop calling you
- The right to have the collectors respect your protected time frame before going to court or taking stringent debt collection measures
- The right to a proper debt recovery process, including how long the collectors should try to collect
- The right to keep your debt details confidential and avoid calling your relatives or friends about the debt
- Right to dispute the debt collection, for example, by writing a dispute letter to the debt collectors
- Right to negotiate with the debt collectors and develop a repayment plan.
Evidently, dealing with debt collectors requires time and effort, as well as a comprehensive understanding of your rights and expectations from the NCO debt collectors.
How to Stop NCO Debt Collectors on Your Own
To raise a complaint with NCO Financial, you can contact them via the available modes of communication. You can draft a letter to the agency requesting debt verification or a more lenient approach to debt recovery. Alternatively, you can also call them on the same and much more.
Here is how you can go about dealing with debt collectors on your own:
- Ensure you are dealing with the right collectors, the right debt amount, and the original creditor.
- In case of doubt, file a debt verification request, whether by letter or email.
- If you are certain the debt is yours, you may:
- Choose to pay it off
- Request NCO debt collectors to stop contacting you
- Request them to communicate differently or channel, such as via your attorney
- Report the agency to the relevant authorities.
How to Stop NCO Debt Collection with DoNotPay
DoNotPay is the perfect solution to help you deal with debt collectors, whether student loans, credit card loans, or medical debt collection. If you want to stop NCO debt collectors from practicing unfair debt recovery, DoNotPay has got you sorted in a few steps.
- Search "debt collection" on DoNotPay.
- Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.
- Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to a professional trade association.
What Else Can DoNotPay Do for You?
DoNotPay is a highly skilled and experienced Robo lawyer providing unlimited services for a wide range of issues. Besides helping you with debt collection agencies, here are other services DoNotPay provides:
- Increase your credit limit
- Draft and send financial aid appeal letters
- Find missing or unclaimed money
- Cancel any services or subscriptions
- Help with bills
- Get clean credit reports
Sign up with DoNotPay to help stop NCO debt collectors from harassing you or practicing unethical debt recovery processes.