The Easiest Way to Track and Pay Your MSD Bills Online

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The Easiest Way to Track and Pay Your MSD Bills Online

Undeniably, the bi-state Metropolitan St. Louis area is the biggest metropolitan area in Missouri, with a population of over 2.8 million people. The Metropolitan St. Louis Sewer District (MSD), created in 1954, combines 79 regional sewer districts into a single city-wide system for wastewater collection, treatment, and disposal. Every property and home in St. Louis using MSD services pays a recurring sewer service charge. This fee is used to operate and maintain the sanitary sewer collection system running beneath the city and the wastewater treatment plant. MSD calculates the charge based on the volume of freshwater used by each customer and the estimated intensity of the resulting wastewater.

For St. Louis residents, payments are part of their financial life, with many of them paying bills before due dates to avoid severe consequences of late payment. Unfortunately, most customers face many challenges making their MSD bill pay through the manual payment process. Manual bill payments are not only time-consuming but also prone to costly data entry mistakes. Additionally, some of the other existing MSD bill payment methods are long, slow, and frustrating for most customers.

Fortunately, DoNotPay provides a way to automate this process and remove the typical manual data entry pitfalls for an enhanced payment process. DoNotPay's bill pay product allows you to set up countless recurring check payments to cover anything from rent, utilities to HOA dues, toll fees and more.

How Do I Lower MSD Bills?

Recurring water and sewer bills aren't fun to pay. Saving money on your MSD bills is one way to lower your monthly expenses. If you are struggling with rising water and sewer bills, use the following practical tips to save on the cost of these utilities:

Reduce bathroom wastageInstall a low-flow showerhead to reduce the amount of water you use in your shower. You can also take shorter showers to save on water.
Turn off the faucetWhen you brush your teeth, don’t leave the water running to save water wastage.
Reduce water usage in the kitchenFill up the sink with soapy water when washing dishes instead of having a running tap.
Consider installing an instant water heaterAn instant water heater tap in your kitchen sink can reduce the time water flows before becoming hot.
​​Use your dishwasherDishwashers actually use less water than hand washing your dishes.
Inspect leaky toiletsHave a professional inspect your toilets and replace any leaky faucets.

What Happens If You Miss an MSD Bill Payment?

If you don't pay your MSD sewer bills on time, they may attach a 1% per month interest charge or more. If you ignore your sewer bill past 12 months, a lien may be placed against your property, meaning your property could be sold at tax sales to recover the debt.

How Do I Pay My MSD Recurring Bills?

MSD offers several convenient methods for customers to make MSD bills pay on their MSD accounts. Some of the available payment options include:

Pay MSD Bill Online

You can pay your MSD bills online using your bank account, Visa, or MasterCard. This option requires that you enroll in MSD's SmartPay to make a one-time payment or schedule recurring payments. It is undeniably one of the fastest, easiest, and most convenient ways to pay your water and sewer bills. Follow the steps below to get your MSD bill paid quickly:

  1. Lock into your SmartPay account and Click 'Online Bill Payment' near the top left of the page
  2. Click "Pay/View Bills" from the top menu
  3. Select the account number and search bills. A listing of your current bills will appear
  4. You can click the icon "View" to check the details of your bill.
  5. Click Pay and choose the amount you want to pay. Include the date you want to pay your bill and your payment account.
  6. Click save and log out.

Paying MSD Bills by mail

MSD also allows you to pay water and sewer bills by mail. Simply make checks or money orders payable to the Metropolitan St. Louis Sewer District.

Include your remittance stub and notate the customer number/account number on the check. Finally, mail the payments to Metropolitan St. Louis Sewer District P.O. Box 437, St. Louis, MO 63166-0437

Paying MSD Bills by Phone

Follow the steps outline below to pay your bill by phone:

  • Step 1: Contact Metropolitan St. Louis Sewer District through 1 (866) 281-5737 to pay using your bank account, credit, or debit card. Keep in mind that you can only speak to a Customer Service Representative during regular business hours.
  • Step 2: Provide your MSD account information and other identification details
  • Step 3: Wait for MSD's Automated System to automatically locate your account using the phone number you are calling from with the one in your account.
  • Step 4: Follow the provided prompts to confirm your payment.

Pay in Person at MSD

You can also opt to pay your MSD bills by visiting the MSD offices in person.

You can visit Metropolitan St. Louis Sewer District on 2350 Market Street St. Louis, MO 63103. The office is open Mon-Fri, 8:00 a.m to 4:30 p.m.

Be sure to present your payments using cash, check, or money order. These are the only accepted methods when paying in person

Don’t forget to wait for confirmation. a receipt will be issued for every successful payment

Pay in Person at Authorized Payment Locations

You can also pay your MSD bills at an authorized payment location near you. Check out over 200 locations where you can pay your MSD bill today.

Next Steps for Paying MSD Bills If You Can't Do It Yourself

If you cannot leverage the DIY MSD bill pay methods, consider setting up automatic bill payments. Follow the steps outlined below to get started:

  • Step 1: Go to the MSD website and fill out the automatic bill authorization form
  • Step 2: Follow the steps provided to connect your credit card or bank account and initiate automatic bill payments.
  • Step 3: Your account will be charged for MSD balances on specific dates of each month. Once payments are set up, you don't have to keep doing the task each month.

Although most existing MSD bill payments are easy to use, they are not entirely free of issues. One challenge that customers encounter is stopping a sewer bill from being sent to vacant property. For you to cancel the wastewater billing, you have to follow a long and tedious process that includes writing a request to the company. Even after writing this letter, there is no guarantee the billing will stop immediately.

Luckily, using DoNotPay's Bill Pay product takes the stress out of your MSD bill pay and even gas bill processes. Bill pay product is an easy-to-use, secure and convenient way to make payments anytime and anywhere. This product also allows you to reset your password and cancel auto-billing in just a few steps.

How to Pay MSD Bills with the Help of DoNotPay

If you want to set up recurring check payments but don't know where to start, DoNotPay has you covered in 6 easy steps:

1. Go to the Bill Pay product on DoNotPay.

2. Connect a bank account if you haven't already.

3. Schedule recurring or one-time payments by entering the person you want to address the check to, the payment amount, and their mailing address.

4. Customize the payment with a PDF attachment, image, and memo.

5. Enter your contact information, including email, address, and phone number.

6. Submit your task! DoNotPay will mail the check on your behalf, and make sure it gets sent each recurring period if you set up recurring payments. You can always return to the product to delete or add new payments.

Let DoNotPay Help You Pay Your MSD Bills Fast and Conveniently

Failure to on time could result in harsh consequences, including a tax lien on your property and a damaged credit score. Unfortunately, paying recurring MSD bills through manual payment processes can be time-consuming, stressful, and costly.

Fortunately, DoNotPay's Bill Pay product allows you to automate your bill payments and avoid the typically manual payment pitfalls. DoNotPay's Bill Pay product will enable you to set up countless recurring check payments for things like:

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