Easily Contact Motability's Customer Service Without the Wait

Jump the Phone Queue for Any Company Easily Contact Motability's Customer Service Without the Wait

Easily Contact Motability's Customer Service Without the Wait

The U.K. is home to a number of charities and organisations that work to enhance the lives of people who have disabilities. One of the most acclaimed charities based out of the U.K. is Motability, an organisation that was founded in the '70s and focuses on empowering differently-abled individuals to utilise their disability benefits in order to purchase cars, scooters or motorised wheelchairs.

While Motability is a charity with its heart in the right place, contacting Motability customer service can be a bit of a challenge. If you want some help reaching out to Motability customer service, DoNotPay has got you covered. DoNotPay's simple system is the best way to approach any customer service issue, saving you lots of valuable time.

Why You Might Need to Contact Motability Customer Service

Whether you are curious about Motability's services and products or have been in touch with Motability in the past, odds are you might want to get in touch with customer service from time to time.

Here are some common reasons why people reach out to Motability:

  • If you have questions about Motability's mission statement or core values.
  • If you have worked with Motability to get access to a vehicle, motorised scooter or other piece of equipment.
  • To understand how Motability divides grant money and works with insurance providers.

Motability is a charity, so to that end, they do not have a large call centre or group of representatives to answer calls. Getting in touch with a customer service representative can be very challenging.

How to Contact Motability on Your Own

Before reaching out to Motability, determine whether you need to contact the Motability Scheme, which deals with scooters and powered wheelchairs, or the Motability Charity. They are two different arms of the same general operation, and have different procedures for contacting customer service.

Here's what you need to know for contacting each department:

1. Motability Scheme

You can contact Motability Scheme by phone or through the contact form on the website. If you opt to call Motability Scheme, you should be aware of the call centre hours, which are: 8 AM to 8 PM Monday to Friday and 9 AM to 1 PM Saturday. When you call, make sure to explain early on in the call why you are calling - the representative should be able to direct you to the appropriate person to speak to.

2. Motability Charity

To contact Motability, the Charity, you can make a phone call or fill out a website contact form. Contacting the call centre is the quickest way to get an answer to your question. The hours for the call centre are 8 AM to 6 PM, Monday to Friday. If your inquiry is less time-sensitive, submitting a query through the contact form is a good option.

Contact Information for Motability
Motability Scheme - Phone0300 456 4566
Motability Scheme - Online SupportContact Page
Motability Charity Phone01279 635999
Motability Charity - Online FormGeneral Enquiry Form
Motability Charity - AddressMotability, Warwick House

Harlow, Essex, CM19 5PX

Many people don't like making phone calls and explaining difficult situations to strangers. Not only can it be awkward to make such phone calls, but it can be time-consuming as well. Waiting on hold, leaving a message and then sitting around for hours waiting for someone to return your call is exhausting, stressful and takes you away from more important things in your day. If you want some help contacting customer service, let DoNotPay help you out.

DoNotPay Is the Fast Way to Get Customer Service Issues Addressed

DoNotPay is an AI system that tackles all the issues that matter to you, with the overall goal of simplifying your life. Customer service issues are a thing of the past with DoNotPay - we can take care of problems on your behalf, reaching out to customer service departments and helping to get your questions and concerns answered. Need to contact Motability customer service?

Here's how to go about it by using DoNotPay:

  1. Open your web browser and sign up for DoNotPay.


  2. Type in Skip Waiting on Hold and select the product.


  3. Search for the company you'd like to call.


  4. Click on the name of the company and have us do the work for you.

That's all you have to do! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. Just four simple steps and you can expedite your customer service inquiry, saying goodbye to the lengthy wait time.

What Else Can DoNotPay Do for You?

These days, it's complicated to get answers to the questions that you need to have resolved. Many companies have cut back on staff, leaving phone lines unattended - and making it harder to get answers.

Check the following links on how DoNotPay can help with that issue:

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