How to Deal With MIL Collections Debt Collectors

Are you being unfairly harassed by a UK debt recovery company like MIL Collections Debt Collectors? Would you know if a debt collector was violating your consumer rights? What would you do if that were the case? Here, we'll cover some common unfair practices utilised by debt collection agencies to pressure people to pay, even when they don't have to.

We'll tell you how you can respond and solve a debt collection problem on your own if you are harassed by other collection and enforcement agencies such as:

If dealing with such a frustrating and serious situation involving a debt collector is too time-consuming or if you're uncertain of your rights and the proper action, DoNotPay can help you deal with MIL Collections or another debt collector. We can also help you learn how to remove debt collections from your credit report and boost your credit score. DoNotPay is focused on providing debt help solutions for UK citizens.

Who Is MIL Collections and Why Are They Calling Me?

Calls from are likely addressing an uncollected debt which you may or may not be obligated to pay.

If you didn't, couldn't, or simply forgot to pay a bill - or even if your check got lost in the mail, a debt collection agency MIL Collections, was probably hired by the billing company to collect payment from you.

In some cases, debt validation may be the reason MIL Collections is contacting you. They may be uncertain if you are the person who owes a debt they were hired to collect or if the debtor is someone with a similar name.

But some of these types of debt collectors will make heroic efforts to harass you to get you to pay - even for debts you were never or are no longer legally responsible for.

Some debt collectors:

Make endless attempts to phone you.
Send letters continually through the mail.
Come to your workplace.
Contact you through social media channels.
Tell you refusing to pay is a crime - though in most cases, it's not.
Use any means possible to pile on the pressure, to collect the money for a creditor's bill, even if you don't legally have to pay.

Just because you don't recognise the name of the company contacting you, that doesn't mean the debt isn't yours. Companies like MIL Collections buy debts from merchants and credit card companies or collect debts for the organisations to whom the money is owed.

In some cases, however, these companies are seeking a person who owes money, so they may contact other persons with similar names. Whether the debt about which you were contacted is yours or not, collection companies don't have the right to harass you.

It's essential to respond as soon as possible if you receive a notice from MIL Collections—even if you don't owe the debt. If you ignore the issue, the company may continue trying to collect, often using unscrupulous tactics. They may report negative information to credit reporting companies or even sue you.

Here's a link to more information concerning what constitutes harassment by debt collection companies. If assessing and dealing with attempts by a debt collection company to seek information or demand payment seems too time-consuming or confusing, no worries. DoNotPay provides a solution to many problems encountered due to the actions of debt collectors.

What Should I Do if MIL Collections or Another Debt Collection Company Contacts Me?

If you are contacted by a debt collection company, don't ignore the problem. But don't panic. You must simply determine:

What the company is seeking.
Whether the debt is yours and whether you legally have to pay.
What will happen if you refuse payment?

Here are the steps you need to take:

Review the debt validation letter. Note the amount owed, original creditor, what the debt was for, and the collector's identity.
If you believe the debt isn't yours, you need to file a debt verification request.
If the debt is yours, but the statute of limitations is nearly expired (6 years for most debts in the UK -though for mortgages, it's 12 years), it may be best to simply ignore the collection notice. This is the only situation that doesn't necessarily require a prompt response.

If the debt is yours and the statute of the limitations expiration date isn't close, you can choose to:

Pay off the debt.
Ask the debt collector to cease contacting you. Be aware, though, that if you make such a request - they are legally required to stop contacting you, but they might escalate the case with a lawsuit.
It may be best to specify how you prefer the collector to communicate with you, such as through a lawyer - or you may simply want to ask them not to call you at work.

To check out the likelihood, the company will actually sue if the debt is not paid:

Look up the name of the collections company + Reddit or the collection company's name + Quora to see what others have been saying. You can include something like the following if you were contacted by MIL Collections:
"As of 2021, there have been reports that MIL Collections can sue you if the debt is not dealt with within the applicable timeframe they mention."

If you are facing a problem with a debt-collection company, the experience can be highly annoying and worrisome. But you can trust DoNotPay to help you determine the best course of action.

MIL Collections Contact Details

Contacting the debt collection company to obtain more details is often necessary when they contact you to verify or collect a debt:

Mail	MIL Collections Ltd., Palace Building, Quay Street, Truro, TR1 2HE
Phone	01872 266120 or 01872 266
Fax	0845 3620091

Is MIL Collections a Scam?

MIL Collections is a debt collection agency – not a scam. Its legal powers are the same as those of the creditor who previously owned your debt. They can try to get you to pay, but they can't legally harass you by contacting you with unreasonable frequency. And they can't seize your property. They must take you to court to enforce payment.

What Happens If I Don't Pay My Debt to MIL Collections?

If you missed a payment on a big-ticket item, how long will it take in the UK for the creditor or debt collection agency to take legal action and have bailiffs seize the item? The answer is usually about six months.

If you are contacted by a debt collection company, in many cases, it's essential to respond promptly to prevent being taken to court.

First, if in doubt, you'll want to verify the debt is yours and that the details are accurate as soon as possible. If you do owe the debt, you can pay the amount owed, or if the money isn't available, negotiate a payment plan to pay it back over time.

If a company is violating your rights by harassing you, you can request that they stop by offering alternative contact options. But if they are within their rights to do so, your request could escalate the chances of their taking legal action.

In some cases, you may want to avoid paying, but that's only recommended:

If the debt isn't yours.
You have reason to believe the company isn't likely to take legal action based on its track record.
Or the 6-year statute of limitations is approaching - 12 years if you owe on a mortgage.

Has MIL Collections Violated My Rights?

Debt collectors can speak with you discreetly about paying your debt. They can come to your home, though there are guidelines regarding that action. They can ask you to pay them what you owe or help you set up a payment arrangement. Generally, a trade organisation sets their expected code of conduct.

If they do any of the following, however, they have violated your rights:

Threaten or pressure you to pay.
Enter your home without permission or refuse to leave when asked.
Come to your workplace.
Pose as an enforcement agent or bailiff.
Take your property.
Talk with other people about your debt.

If a debt collection agent violates your rights, talk to the bank, building society or credit card company they represent first.

If that doesn't resolve the problem, you can complain to the Financial Ombudsman Service. Tell them that a debt collector or creditor has broken the terms of the Standards of Lending Practice. Following are more options for dealing with inappropriate actions by collection companies.

Alternative Ways to Resolve Customer Service Complaints

If you can't obtain a satisfactory response from the company or have additional concerns, here are some options which may prove helpful.

Alternative Dispute Resolution (ADR) Schemes Through the Financial Conduct Authority (FCA)

The FCA sets industry standards and offers guidance concerning the resolution of debt collection issues and problems in many sectors through ADR Schemes. Mediation and arbitration are used to arrive at a solution acceptable to both parties,

They won't take your case and represent you, but they can revoke a debt collection firm's authorisation. Simply reminding a firm that harassment may result in losing FCA authorisation may be enough to resolve the issue.

Financial Ombudsman Service

The Financial Ombudsman Service addresses consumer complaints about many issues, including improper conduct by debt collection services. Filing a complaint is free and easy. You may not have your complaint addressed immediately but should hear back within 10 days.

Small Claims Court

This should be a last resort if all other options have been exhausted. Taking a company to court requires the furnishing of proof of improper action. The process can be complex and lengthy.

Use discretion when preparing to ask for help via one of the above options. Only pursue action when:

You are being repeatedly asked to pay a debt that's not yours.
The amount of the debt you are asked to pay is incorrect.
The debt collection agency follows improper practices, as previously described.
The debt with which you are charged has passed the statute of limitations date or is otherwise unenforceable.

You should always complain to the debt collection company first - or the company for which they are collecting a debt. But if that fails, you may need to make use of one of these resources - or see if DoNotPay can help - saving you time and trouble.

How Long Do Debt Collectors Have to Collect Debt From Me?

Six years
Unless the debt is mortgage-related, then it's 12 years

According to the Limitations Act of 1980, a creditor must pursue their debt from you within this time frame. For these six years to count, however, you must not have submitted payment or made an acknowledgement of your debt to your creditor even once.

How to Make a Payment to MIL Collections

If you owe a debt to MIL Collections and would like to pay it through their payment portal, here's how to do so.

Pay Online Through the MIL Collections Payment Portal

Use MIL Collections' payment portal to pay online. This is the method the company recommends.

To pay via Online Banking

MIL Collections Ltd

Natwest: Sort code 60-21-37

Account: 57090084

Additional instructions can be found on the payment portal page for paying in alternate currencies.

How to Get Debt Payment Assistance

If you are unable to pay your debts, there are some options available for payment assistance in the UK. The amount of debt you owe and the assets you own will be instrumental in determining which choice is best, along with the specific conditions of your debt repayment plan.

Debt Management Plans are agreements made with creditors. They are managed by financial companies.
Administration Orders apply when a county court judgment or a High Court judgment has been made against you for a debt under £5,000.
Individual Voluntary Arrangements are managed by insolvency practitioners.

You can also get temporary protection from your creditors through the 'Breathing Space' scheme. That option is available while you are still making repayments. Apply for this type of scheme through a debt advisor.

Some charities offer assistance with debt paying through special programs, also. If all else fails, and you owe many debts, you could apply for a Debt Relief Order or Bankruptcy Order.

Get Help Dealing With Debt Collectors in the UK the Easy way With DoNotPay!

Whether you have been harassed by a debt collection company for months or were recently contacted, DoNotPay can help. We can assist you in figuring out whether the debt collector who contacted you is compliant with debt collection laws.

After you answer a series of questions, we'll help you determine the best course of action. We can even contact the debt collectors with a demand letter on your behalf. If you instead choose to report the collection agency to a governing body, we'll file a complaint about you.

Why waste time contacting debt collection agencies on your own when we can address the problem for you? Using DoNotPay's product only requires 3 simple steps:

Search “debt collection” on DoNotPay.
Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.
Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to a professional trade association.

That's all the action you have to take to make an effort to solve problems related to debt collection companies. DoNotPay will take it from there.

We can:

Deliver your request directly to the debt collectors via first-class mail.
Or file your complaint automatically with the relevant trade association or ombudsman.

What Else Can DoNotPay Do?

and other debt collectors in the UK is just one of many things DoNotPay can help you with. Accomplish problem-solving actions relating to the following:

to learn more and accomplish countless tasks using a single app.