How to Successfully Request MGH Medical Records

Request Medical Records How to Successfully Request MGH Medical Records

How to Successfully Request MGH Medical Records

Are you interested in requesting medical records from Massachusetts General Hospital? Whether you need your medical records to give to a new doctor or you just want to have your medical records on hand, accessing your records should be made easy. Unfortunately, getting medical records isn't always as simple as one might think. Most hospitals have a specific process before releasing medical records to patients. In addition to this, hospitals only hold medical records for a specified amount of time, depending on state laws.

If you need access to your medical records quickly, this can certainly be frustrating. The good news is, DoNotPay is here to help. Today we're going to show you how you can successfully request  and why DoNotPay is the best option when it comes to accessing medical records.

How to Request Medical Records From MGH

Medical records include vital information regarding the patient, including:

  • Medical history
  • Pathology
  • Radiology
  • Lab reports
  • Operative reports of medical treatment and medical services

MGH enables patients to request their medical records and any amendments made to their records by submitting a specific form to the Mass General Brigham Medical Records Department. MGH states that patients who are minors and patients unable to give consent will require a signature from the following:

  • A parent
  • Guardian
  • Legal representative

In addition to this, MGH may also require additional authorization for information that is specifically protected or information that is considered privileged.

Depending on the type of record you are requesting, it may take up to 30 days to receive them. With that said, there are three ways you can request medical records. Patients can request their  either online, by mail, or by fax.

  • Requesting Medical Records Online

The easiest and quickest way to request MHG medical records is online. The Patient Gateway is MGH's secure, online portal that houses patients' health information. Patients can do the following using the Patient Gateway:

  1. View their medical documents
  2. Download their medical documents
  3. Transfer documents between other medical facilities
  4. Print medical documents

If you don't have an account with MHG's Patient Gateway, you will need to sign up for an account. You can enroll in Patient Gateway by going to their website and clicking on "Enroll Now". Once you're logged on to your account, you will need to take the following steps:

  1. Go to "messaging". This should be located at the top bar.
  2. Click, "Request records".
  • Requesting Medical Records by Mail or Fax

To request medical records by mail or fax, you will need an authorization form from the medical facility where you are requesting records. There are 12 hospitals in which patients can request their medical records, including MGH. Additionally, patients can download authorization forms in 3 different languages, including English, Spanish, and Portuguese.

If you need medical records from multiple facilities and would like to request your entire medical records, MGH states that patients should use the Mass General Brigham/Partners HealthCare authorization form.

Getting access to medical records on your own can be a tedious process. Most hospitals require you to fill out a variety of forms and you often have to wait longer than desired to receive records. Not only that, but some medical records can be more difficult to get, which can result in a frustrating process.

MGH Medical Records Cost

MGH does not give much information regarding the cost of medical records. However, they do state on their website that there may be a cost associated with some medical records. If you have any questions about the cost of your records, the best option is to contact them using one of their provided contact methods.

You can contact MGH using the following methods:

MessagingYou can message MHG through Patient Gateway.
MailMass General Brigham, Release of Information Unit 121 Inner Belt, Room 240.
Fax617-726-3661 Somerville, MA 02143-4453

Request Medical Records for MGH With DoNotPay

Do you need to easily access your MGH medical records? Medical records include important information regarding a patient's medical history and other vital medical reporting. Whether you need to transfer your records to another facility, if you're relocating to a new state, or you need them for another reason, requesting medical records should be easy. But if you don't have the time to request medical records or don't understand the process, let DoNotPay help. DoNotPay is fast, easy, and successful at successfully requesting medical records from hospitals on your behalf.

  1. Look up medical records on DoNotPay's website.


  2. Enter the name of the health care provider you'd like to receive medical records from.


  3. Answer a few questions about your provider and where you'd like to send the records.


DoNotPay Works Across All Companies

But that's not all! DoNotPay can help you obtain medical records for a variety of other companies, entities, and groups. Whether you need medical records for a different facility or you need to request records from a different state entirely, DoNotPay has you covered. Here are just a few other facilities that DoNotPay can help you request records for.

Are you ready to get started with DoNotPay?  today!

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