The Best Way to Appeal Your Merton PCN and Win

Appeal Parking Tickets in Any City The Best Way to Appeal Your Merton PCN and Win

How to Appeal a Merton PCN in Less Than 120 Seconds

If you have found that dreaded yellow PCN on your windscreen a few minutes after the metre run out, it's perfectly reasonable that you would challenge the ticket with the Merton council. The council does offer a 10-minute 'grace' period for motorists who are running a few minutes late, but your challenge could be rejected by the council. If that happens, you can appeal the rejection to the Traffic penalty tribunal.

The adjudication of the Tribunal is final and binding. Keep reading to learn DoNotPay's tips on how to file for a successful PCN appeal, whether you're in Merton, Islington, or Birmingham. The process is consistent throughout England and Wales unless you get the PCN in London.

The PCN Process

If you're new to the UK, a Penalty Charge Notice (PCN) is a ticket you get for a parking infraction or a minor traffic contravention such as driving in a bus lane. Expats from the US often find it confusing when they get what looks like a parking ticket for driving infractions. In Chicago,San Jose, LA, Seattle, and other cities in the US, this type of citation is issued by law enforcement at the scene.

Here are the ways you can receive a PCN in the UK:

  1. On your windscreen
  2. By post
  3. By hand

If you receive a PCN, you have 28 days to challenge the fine or to pay. In many cases, if you pay within 14 days, the fine is cut in half. The one advantage of getting a PCN in the post is that you have a few more days to take advantage of that discount—21 instead of 14. In Wales and England (except for London), the maximum PCN fine is £70.

How to Pay a PCN

A PCN is a civil offence, so there are no criminal repercussions, points on your licence, or impact on your credit rating. In Merton, you have several ways to pay the fine. You'll need the PCN reference number, which begins with the letters MT, your vehicle registration number, and your credit or debit card number.

Pay online:By credit or debit card.
By telephone:Call the automated payments line at  0300 4560504. Select option 2 to pay.
At the Post Office:You'll need your hard copy of the PCN, and either cash or debit card payments are accepted.
At Pay Point shops:These shops only accept cash payments, and you'll need the PCN when you go.

Making a Representation—Appealing a PCN

Since a PCN is a legal government document, challenges and appeals must be made in writing. If you choose to appeal the fine, the 28-day time limit for payment is suspended during the appeals process. One thing to know is that you can only appeal the PCN before it's paid. When you pay the fine you are implicitly acknowledging liability, so a dispute is only possible before payment—no do-overs.

Who Can Appeal

If someone else was driving your vehicle when you got the PCN, you, as the owner, are liable for the fine. As the registered owner, you're the only one who can enter into the appeals process with the council. You may retain a solicitor to represent your appeal, but you must notify the council before they will correspond with an outside agent.

How to Appeal

There are two ways to appeal the ticket.

  • You can appeal the PCN via the Merton Council website
  • Send a letter to Merton Parking Services at the Civic Centre address. The letter must be signed and dated, and be sure to include the PCN number in all of your correspondence. Mail it to:

Merton Parking Services

Merton Civic Centre

London Road


SM54 5DX

Timeline for the Appeal

Appeals that come into the Parking Services office within 14 days are investigated in the order they are received. If the Council rejects your appeal, they will send you a notification in writing and give you an extended 14-day period to pay the fine at the discounted amount. If the citation was delivered by post, that period increases to 21 days.

Second Appeal to the London Tribunals

If your appeal is denied, you do have the option to file a second appeal. You'll get an official notice of rejection that details how you may take your case further, to the London Tribunals. You must have the rejection notice before you can apply for the tribunal to hear your case.

You don't have to be present when your case is heard, and there are no additional costs. This is the final and binding decision. If the adjudicator rules that the PCN is valid, you have another 28 days to pay the fine, but at the full rate.

Appeal Your Merton PCN Using DoNotPay

If all this seems overwhelming, DoNotPay can actually take care of the paperwork for you and increase your chances of overturning the ticket. Dailymail reported how DoNotPay successfully appealed for more than 160,000 tickets in London and New York.

Yours could be the next. Just follow these four simple steps:

  1. Log in to DoNotPay and go to the Ticket Disputes category. Select the Parking Ticket product.


  2. Upload a photo of your citation.


  3. Provide us with some details on why you believe the citation issued is a mistake.


  4. That’s it! You’ll receive an appeal letter that contains the best argument to win your case.


It's exactly that simple. Our super sophisticated AI creates the communication you need for successfully challenging your PCN.

DoNotPay Is Handy for Many Tasks

There are many more areas where DoNotPay can lend a hand. We can help with:

Sign up with DoNotPay today. No matter what trouble you’re worrying about at the moment, your AI-powered legal assistant will be happy to assist.

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