Get in Touch With MBNA Customer Service Fast

Jump the Phone Queue for Any Company Get in Touch With MBNA Customer Service Fast

Contact MBNA Customer Service the Easy Way

A reliable line of credit can do a lot for you, but only if it's managed properly. This doesn't just include how you spend the money, though, since the lenders also share responsibility in keeping things working well. MBNA is one such entity, providing credit cards and loans to eligible customers. However, things may not always be right with the company, which is why you should always have the option to contact the MBNA customer service through DoNotPay to get your issues resolved fast.

MBNA Support Contact Options

If you're having a problem, you should first attempt to contact MBNA customer service. You can do so in the following ways.

Phone
  • 0800 015 0375 (for cards)
  • 0345 725 351 (for loans)
Complaint FormHere

How to Complain to MBNA on Your Own

It's very possible to contact MBNA's customer service on your own, but you might run into some issues. Depending on your issue, it's not always easy to get a satisfactory outcome when you complain through their official channels. This is one reason why having DoNotPay in your corner can be such a big help, as we take on the trouble of contacting them and running down answers for you.

If you want to try doing it yourself, though, here's how you can do it:

By Phone

  1. Dial the number appropriate for your complaints, whether they're credit cards or loans.
  2. Reach a representative on the phone, then explain your issue.
  3. Find out what the process is for resolving your specific issue.
  4. If they can't resolve your issue or the resolution isn't what you need, consider escalating the issue.

Online

  1. On the contact form, select the complain option.
  2. Select whether or not you're an MBNA customer.
  3. Based on your selection in step 2, fill out the information requested.
  4. Fill out the final page for information about you and how to contact you, then submit.
  5. Wait for a follow-up. If the issue is not resolved at all or is not resolved satisfactorily, consider escalating the issue.

Alternative Ways to Resolve Customer Service Complaints with MBNA

If contacting MBNA customer service directly hasn't worked, you still have options for resolving your complaint. Some of these alternative options include

Ombudsman

An ombudsman can help resolve your issue if MBNA is refusing to work with you or has taken a long time (at least eight weeks) to respond to your complaints. It's easy enough to contact an ombudsman to review your case and find out if there's something they can help with. Be aware that many will only take more recent cases, though, so don't wait around for MBNA forever if they're being difficult.

Mediation

Professional mediators come in to help resolve corporate disputes outside of the courtroom. In a best-case scenario, a mediator should be able to get your issue handled and, if necessary, get you compensated. Beware mediators or arbitrators employed by the company, though, as they're more likely to be interested in getting the corporation a good outcome than actually helping you.

Sue

If other forms of complaint haven't worked, you may wish to escalate to court. Filing a suit against MBNA can be risky, but if your issue is serious enough, it may be what you need. Be aware that you could always lose your case while doing this, and that finding a good attorney to assist you will make a major difference if you pursue this route.

Use DoNotPay to Get in Touch With MBNA Customer Service

Avoid the pitfalls of contacting MBNA customer service on your own by using DoNotPay. All you have to do is give us some information, which we then use to get results. Just try.

  1. Open your web browser and sign up for DoNotPay.

     

  2. Type in Skip Waiting on Hold and select the product.

     

  3. Search for the company you'd like to call.

     

  4. Click on the name of the company and have us do the work for you.

     

That's it. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

DoNotPay Can Get Results From All Kinds of Companies

DoNotPay can help you get in touch with customer service at any company, not just MBNA. Check out our list below to find some of the most requested options:

No matter the scope of your issue, we'll advocate for you and help to get the best outcome possible for your situation.

What Else Can DoNotPay do?

After your MBNA customer service issue is dealt with, stick around and see what else DoNotPay can help you with. Some of our other services include

No matter what your problem might be, DoNotPay has the answer. Try the app today to start working on finding solutions to all of life's most annoying issues.

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