How to Stop Marston Group Holdings from Calling You

Stop Debt Collectors How to Stop Marston Group Holdings from Calling You

Remove Marston Group Holdings Off Your Credit Report Easily

Debt collection agencies work on behalf of large corporations and creditors in acquiring overdue debt. Marston Group Holdings differs from debt collection agencies as they are professional bailiffs who have more power than debt collectors. Unlike debt collectors who only harass you through letters or phone calls, Marstons Group has the power to repossess your belongings. But DoNotPay can help you deal with them.

Who Are Marston Group Holdings and Why Are They Contacting Me?

Marston Group Holdings are professional bailiffs who recover a debt by visiting a debtor's home to ask for payment. If the debtor fails to pay, the company repossesses their valuable items and sells them at auctions. The money raised from the auctions is used to satisfy the debt.

While Marston Group technically collects debt, they aren't debt collectors. Debt collectors do the administrative tasks of tracking debtors down and asking them to honour their debt at the beginning of the recovery process. It's only after debt collection agencies have employed legal actions that they employ bailiffs to recover payments.

Marston Group usually gives debtors prior warning by phone or in writing before turning up at their doors to demand payment. However, sometimes they don't notify debtors to ensure they are successful in retrieval. You should expect the company to show up if a debt collection agency has ever taken you to court and you've still not honoured the debt even after receiving a CCJ.

Marston Group Holdings Contact Information

The table below contains all Marston Group Holdings contacts:

NameMarston Group Holdings
Phone0333 320 1822
Council Tax queries0333 320 2530
Physical addressRutland House, 8th Floor, 148 Edmund Street, Birmingham, B3 2JR
WebsiteMarston Group Holdings

What Happens if I Don't Pay My Debt?

Failure to pay your debt even after receiving a CCJ will lead to Marston Group Holdings repossessing your items and auctioning them off. The company usually prefers to pay debtors early morning visits to ensure they catch up with them before they leave for work.

Has Marston Group Holdings Violated My Rights?

As enforcement officers, Marston Group Holdings can force entry into your home. However, the company they represent cannot forcefully make their way into their home, as it is termed harassment. Additionally, Marston Group can't show up at your workplace as it would be informing your colleagues and others about your debt which is a violation of privacy.

Alternative Ways to Resolve Complaints

If you don't want a visit from Marston Group Holdings or are unable to pay your debt, you can look into the following dispute resolution methods:

  • ADR Schemes

You can work with the Financial Conduct Authority to find a way forward. The FCA has guidelines on how debt collection agencies should act. Therefore, if Marston Group Holdings acted out of line, you can get the FCA involved. The body may not take up your case individually but might fine Marston Group or revoke their authorisation.

  • Financial Ombudsman Service

Before seeking the ombudsman service, talk to Marston Group Holdings first. Ask if you can agree on payment or if they can give you some time to arrange your affairs. If they refuse you leniency, you can contact an ombudsman to file a complaint.

  • Small Claims Court

If Marston Group Holdings harassed you when obtaining repayment, you could sue them in a small claims court. The most money you can get from a small claims settlement is £10,000, which isn't terrible, especially if you have financial issues.

Deal With Marston Group With the Help of DoNotPay

If you received a notice or visit from Marston Group Holdings, we can help you figure out if they complied with FCA guidelines. We will walk you through some questions to determine the next step.

DoNotPay will also contact Marston Group with a demand letter on your behalf. Should you choose to report the company to a governing body instead, DoNotPay will assist you in filing the complaint.

Here's how it works:

  1. Search “debt collection” on DoNotPay.


  2. Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.


  3. Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to a professional trade association.


DoNotPay Works Across the Board

DoNotPay is dedicated to ensuring our clients solve their debt-related issues. We not only help you deal with Marston Group Holdings but also with other companies and agencies, including:

  1. Provident
  2. Lowell Financial
  3. Amigo
  4. Moorcroft
  5. DWP
  6. Advantis

What Else Can DoNotPay Do?

Now that you've discovered a way to stop debt collectors and bailiffs like Marston Group Holdings from harassing you, here are other issues you can tackle with DoNotPay's help:

Let DoNotPay handle difficult situations for you!

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