Ways to Get a Refund for Loss of Revenue from Power Outage

Can I Get Compensated for Loss of Revenue from a Power Outage? 

When we were kids, power outages were fun—the perfect time to use flashlights to make silhouette puppets and sit around and tell spooky stories. But when we grow up, power outages go from spooky to downright scary, because we suffer lost wages and  from power outages due to inoperable internet, computers, cash registers, security equipment, and safe lighting. 

Did you know that you can get compensated for financial losses in wake of a power outage? It's not easy if you have to pursue a claim on your own, but with the right paperwork, you can do it. And with DoNotPay, you can likely be awarded a claim with very little paperwork at all.

How Power Companies Try to Intimidate You From Filing a Claim

Of course, your power utility doesn't want to compensate you for loss of revenue from power outages. That's why our service agreements are so full of fine print, exempting them from liability for such circumstances as:

  • Weather-related outages
  • Outages resulting from construction damage
  • Outages resulting from accidents
  • Outages resulting from scheduled maintenance

With all these caveats, do you have any chance at a successful claim? You do, if you're extremely thorough with your documentation, and if you let DoNotPay advocate on your behalf. 

How to File a Claim on Your Own for Damages and Loss of Revenue From a Power Outage

It's essential to be as precise and thorough as possible with your evidence when you're acting on your behalf. Start documenting everything you do to keep tabs on the outage, mitigate unnecessary losses or injuries, and communicate with the utility company, and gather the following information to back your claim.

What Proof You'll Need to File a Claim for Loss of Revenue: 

  • Pay stubs showing your standard hourly rate
  • Tax records and/or bank statements indicating your regular income or revenue
  • Payroll records
  • Revenue and expenses statements
  • Sales receipts for comparable days and times

Proof You Need if You Want to Include Damaged or Lost Property 

Any damages to property or self
  • Damaged home, office, or medical (like CPAP machines) equipment
  • Injuries that occurred due to the outage
  • Spoiled food and temperature-sensitive medications
  • Interruption of internet services required for work or school
Items to include in your claim
  • The time, date, and duration of the power outage
  • Whether (and how) you reported the outage and kept tabs on the outage status
  • Any photographic evidence of damages or injuries
  • Medical records associated with the injuries
  • Whether you used surge-protectors on your home, office, or medical electronics
  • You may wish to count them and list the models you use

How to Submit Your Claim to the Correct Person

Some power utilities have a section on their website dedicated to claims, in which case they'll have an online interactive form or a downloadable PDF form you'll need to fill out. These forms are usually required to enter your claim, but you might want to go the extra mile and mail in a copy of your claim. In order to do that, you'll need to do some sleuthing:

  1. Call the customer support number associated with the claims forms, if any; otherwise, call customer support or the corporate office.
  2. Ask for the name, department, direct phone line, email address, and physical mailing address of the supervisor in charge of claim and compensation.
  3. Either email the claim to the correct person or send it by USPS with delivery confirmation.
  4. Follow up by email and/or telephone within two weeks of submitting your claim.
  5. Continue to document the steps you're taking as you pursue your claim.

How to Get Compensated for Loss of Revenue Using DoNotPay

If you want to get compensation for an outage but have better things to do than jump through hoops, DoNotPay has you covered in 9 easy steps:

  1. Go to the Outage Refunds product on DoNotPay.


  2. Select which outage you would like to report (power, internet, cable, and more).


  3. Select your energy provider and enter your account number.


  4. Indicate when the outage started and how long it lasted.


  5. Verify your account information.


  6. If you want to be reimbursed for losses related to a power outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both.


  7. Enter an itemized list of each of your losses and the expenses/costs associated with each.


  8. Upload documents or photographic evidence that proves your losses. Also, add the names of any witnesses who can attest to your losses if possible.


  9. Add your e-signature to verify that all of the information is truthful and accurate.


Does DoNotPay Help With Other Outages? 

Yes. We'll help you file a claim with any power or internet service provider across the United States, including these:

What Else DoNotPay Can Do For You

DoNotPay acts as a virtual lawyer, advocating for people just like you who would rather have a professional service handle tedious projects like these:

Why Should You Use DoNotPay? 

You should put our trust in us because we're...

  1. Fast. You don't have to spend hours dealing with paperwork and customer support personnel.
  2. Easy. We'll file your claim on your behalf in just a few easy steps.
  3. Successful. You can rest assured knowing we'll make the best case for you.

Are you ready to get DoNotPay on your legal team?  today, so you can get back to business!

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