Contact Littlewoods Customer Service the Easy Way
There are many valid but frustrating reasons to contact a company's customer service agents. When something goes wrong with a purchase, it can be maddening. Contacting Littlewoods' customer service is no walk in the park and can actually make the situation much worse by the time you actually reach someone. Waiting on hold is just the start of the frustrations. It ends after going through an endless phone tree and finally getting a human being on the other end of the phone line. The average person spends almost two months of their life on hold. Who has time for that?
DoNotPay helps ease the aggravation with the robot dialer that does the connecting for you. You just wait for the human agent to get on the line. How simple is that?
Littlewoods Customer Support Information
Littlewoods has suffered complaints about everything from late and damaged merchandise to fraudulent charges and not honouring their return policies. It's a shot in the dark trying to get hold of a real person, too. While they promise to get back to you in less than 5 minutes, it typically takes more than 25 minutes for an agent to respond. There are a few ways to try to get hold of Littlewoods’ customer service. They are
- Through the My Account tab
- Through the Help & FAQ tab
- Customer service phone numbers
The Contact Us page of their website states that customer service agents are few in number than in previous years in an effort to protect their employees. They urge customers to use one or both of the methods mentioned above and employ patience. There is a page with customer care phone numbers. Online forums claim these numbers can take upwards of 30 minutes to over an hour to get a real person on the line. One problem is that you have to call the correct number for the problem that you're experiencing. If you call the wrong number, you may be told to call another number despite being on hold for over an hour. The customer support numbers are as follows:
|Customer Support||Phone Number|
|Customer Care Team, Complaints & Automated Payment Service||0800 600 400|
|Financial Difficulties / Persistent Debt||0800 092 9042|
|StepChange Debt Charity||0800 138 1111|
|Identity Theft Team||0800 0151 290|
|Account Security & Privacy||0800 051 1136|
|Fraud Response Team||0800 068 6903|
While these hours are operational 7 days per week, the exact hours differ, especially on the weekend. Typically, these numbers are in operation from 8 am until 8 pm. Sometimes it's only 8 – 6 and on the weekends, it could be 8 till 4. The hours change often due to the country's pandemic status.
Sometimes, it's necessary to use the postal mail to deliver something or to make a personal appearance at the actual address of Littlewoods. You may also need the address if you intend to file a lawsuit in small claims court against the company. Their address is 1st Floor, Skyways House, Speke Road, Speke, Liverpool L70 1AB
Common Reasons Customer Contact Littlewoods Customer Support
The complaints on review sites and public threads like Reddit have shown a significant downturn in the quality of Littlewoods' customer service since approximately 2010. Complaints have run across the board to nearly every department. The most common issues people call Littlewoods customer service are:
- Damaged merchandise
- Missing deliveries
- Fraudulent charges
- Not adhering to return policy
- Accidental charges
- Wrong merchandise
Littlewoods has recently changed upper management and the hope is that the customer service issues will vastly improve with the new regime.
How to Contact Littlewoods When All Else Fails
Littlewoods and other online shopping experiences are notorious for their faulty customer service issues. The pandemic made things worse for so many of these types of companies and others. Fortunately, DoNotPay has an easy and fast way to solve the problem. Waiting for a human operator for hours at a time just makes the problem worse, and DoNotPay realises that. That's why we offer the Skip Waiting on Hold product. We make it possible to skip waiting on hold forever.
DoNotPay calls any customer service phone number you want us to and waits on hold in your place. As soon as a support agent takes your call, we notify you, so you can get to the issue and get the answers you need.
Here's how you can use DoNotPay to skip Littlewoods’ phone queue:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and select the product.
- Search for the company you'd like to call.
- Click on the name of the company and have us do the work for you.
That's it. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.
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DoNotPay Can Help You With Customer Service Anywhere
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