How to File Liberty Mutual Complaints the Easy Way

How to Get Compensation for Your Liberty Mutual Complaints

Liberty Mutual is the sixth-largest insurance company in the world. They have operations in 29 different countries, meaning that even if you aren't insured with Liberty Mutual, the careless driver who just totaled your car may be. But what can you do if you have ? Maybe they've failed to pay your claim in a timely manner, or maybe they declined your valid claim for an illegal reason.

This post will explore ways to file your Liberty Mutual complaints, as well as how to complain to third-party regulatory agencies and how to sue Liberty Mutual in small claims court with the help of DoNotPay.

How to Make a Complaint Directly to Liberty Mutual

Liberty Mutual provides a few different ways to contact them with complaints.

Liberty Mutual Phone Number1-800-290-8206
Liberty Mutual WebsiteLiberty Mutual
Liberty Mutual Mailing AddressLiberty Mutual, 175 Berkeley Street, Boston, MA 02116

You can also download the Liberty Mutual app on the Google Play Store or the Apple App Store.

What You Need to Know About Filing a Complaint Against Liberty Mutual by Phone

The customer support phone line is available from 8 AM to 10 PM ET Mondays through Fridays, 8 AM to 8 PM ET on Saturdays, and 11 AM to 5 PM ET on Sundays. It's important to note that you may encounter faster response times using one of the other contact methods. 

How to File a Third-Party Complaint Against Liberty Mutual

Your first step when filing a complaint against  is to contact the insurance company itself, perhaps escalating to a manager or even an executive if needed. Make sure you document everything relating to your complaint. The next step, if the complaint is not resolved, is to take your complaint to a third party. This can include:

  1. Your state's insurance ombudsman or the department that regulates the operation of insurance companies in  your state
  2. Your state's consumer protection office
  3. The Better Business Bureau, Yelp, or Google Reviews if you want to make a public complaint

Take Liberty Mutual to Small Claims Court if Your Complaint Is Not Resolved

If you've exhausted all other options with your Liberty Mutual complaint, you may want to sue Liberty Mutual in small claims court. While this process varies greatly based on where you are located, it always begins with sending a formal demand letter to Liberty Mutual. The next step is to file your claim in your jurisdiction's small claims court. Although Liberty Mutual's headquarters are in Boston, you can sue them in any state. The address to serve them with a small claims lawsuit is:

Liberty Mutual Group

175 Berkeley Street

Boston, MA 02116

Before you file your lawsuit, make sure you have enough copies of all your paperwork: many jurisdictions require you to submit three or even four copies of small claims lawsuit forms. Your local small claim's court website will have instructions on how to sue Liberty Mutual.

Your court will also give you a date and time to appear in court. Your last step is to arrive at court on time, as you will automatically lose your claim if you don't show up.

Suing Liberty Mutual in Small Claims Court Is Fast and Easy With DoNotPay

Filing a small claims court lawsuit can be a terrifying process, especially when you feel like David fighting Liberty Mutual's Goliath. That's where DoNotPay comes in, though: because we help you get your case filed in whatever jurisdiction is relevant, and even create your demand letter for you, you don't need to spend weeks figuring out how to draft the lawsuit yourself. We'll also present your suit professionally, increasing your chances of success. All you have to do is answer our bot's questions, and we'll handle the rest.

Here's how to start a small claims lawsuit against Liberty Mutual with DoNotPay:

  1. Log-in to DoNotPay and select the Sue Now product.


  2. Tell us how much you are owed by the company, if applicable.


  3. Select the reason for your lawsuit.


  4. Provide details about why you're filing the lawsuit including photographic proof and other important information.


That's it! DoNotPay will then generate your demand letter or court filing forms for you. We'll even mail the demand letter to Liberty Mutual on your behalf! In addition, we'll provide you with a script that you can use in court to increase your chances of winning your case.

DoNotPay Can Help You Sue More Than 10,000 Companies

It isn't just Liberty Mutual that DoNotPay can help you sue! DoNotPay can help you get compensated by more than 10,000 companies, including:

What Else Can DoNotPay Do for You?

DoNotPay can help you do much more than sue Liberty Mutual in small claims court! As the world's first robot lawyer, it can:

DoNotPay can do so much more. Find out all the things DoNotPay can do for you by signing up today.

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