How to Make a Kia Soul Recall Claim?

In early June of 2021, Kia began notifying owners and dealers of a safety recall regarding 2020 and 2021 Kia Souls. The company found that certain Kia Soul models were at risk of improper heat-treatment for piston oil rings that are installed. This manufacturing issue is cause for concern due to how the lack of proper heat treatment could harden the rings, leading to cracking and potential damage to the motor's cylinder bore.

If the vehicle continues to operate in this condition for extended periods, it could potentially cause damage to the engine and result in your vehicle stalling, as well as create risk for potential engine fires should the oil leak onto the hot exhaust component of the engine. The Kia Soul recall notes that dealers will need to inspect the vehicle, specifically the piston oil rings, and replace the engine free of charge if necessary. Additionally, Kia has deployed Piston Ring Noise Sensing System (PNSS) software to assist in monitoring potential concerns.

Handling your Kia Soul Recall, or any recall can be overwhelming. Luckily, you don't have to do it alone. DoNotPay provides services that help protect you and your time by taking care of the finer details.

How Do I Make a Claim for the Kia Soul Recall?

If you're concerned your Kia vehicle may be at risk of a safety recall, you can:

All Kia's that are at risk of the Kia Soul recall must be inspected by a dealer to identify your right to a claim regarding the recall. If you suspect your vehicle may be part of Kia's 2021 recall, schedule an appointment at your earliest convenience with your local dealership to ensure everyone's safety on the road.

Upon inspection, a Kia dealer will conduct a thorough review of your Kia Soul at your scheduled service appointment. They'll investigate and determine if there are any issues with the piston rings as well as decipher whether or not other potential damage or issues with the car were caused by the piston rings. When they determine that your vehicle meets the criteria, they'll work with you to schedule things like the need for replacing the motor and making any other repairs.

Do I Immediately Get a Recall from Kia?

The short answer is no, your claim to Kia's engine recall is not immediate because Kia requires that all 2020 and 2021 Kia Souls that are at risk of being included in this recall undergo inspection by a licensed dealer. This is to best ensure your safety, and it allows you to schedule an appointment with your preferred dealer as well as schedule an appointment based on your schedule.

Unfortunately, resolving this issue isn't a few hours or even a one-day event. Many dealerships will already have a booked schedule and may not be able to process the claim and make necessary repairs until later in the week or possibly longer. Due to extended waiting periods, it can be beneficial to talk with your dealer beforehand as well as your insurance provider regarding a rental vehicle.

The reality is that dealing with a recall can be a lot to figure out on your own. From scheduling to making sure you have the documentation that you need, to figuring out what exactly your recall means, DoNotPay services make the process seamless so that you can focus on more important tasks. We can monitor for recalls as well as schedule appointments for you when a recall occurs.

How to Check for Safety Recalls on Your Vehicle Using Donotpay's Car Recall Monitor?

If you own a vehicle, whether it's used or new, it's crucial to check for recalls.

Driving a recalled vehicle can lead to:

• stress
• accidents
• fatalities

How the Car Recall Monitor Works

1. Enter your vehicle information, including the make, model, and year.
2. We'll automatically check against the NHTSA database to see if your vehicle has been involved in any recalls.
3. We'll generate a report, summarizing all of the recalls, including the recalled date, NHTSA campaign number, required remediations, and more.

How to Schedule Car Dealership Appointments to Repair Recalled Vehicles Using Donotpay

If your vehicle has been recalled, you're entitled to a free repair. Regardless of whether it's a used or new car, you can use the DoNotPay Car Recall Repair product to schedule an appointment at your local car dealership and get your vehicle repaired.

How the Car Recall Repair Product Works

1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.

   

2. Tell us how you found out about the recall.

   

3. Choose whether you want a refund, repair, or replacement.

   

4. Upload photographic evidence of your purchase and the product if you still have it.

   

5. Choose whether you have the capacity to return the item or not.

   

And that's it! DoNotPay will contact your local dealership to request an appointment and ask for your vehicle to be repaired for free.

Other Recall Claims DoNotPay Can Help With

Do you have a different product than you believe there's a recall for? Check these other DoNotPay recall guides by state or individual product for assistance in filing a claim:

• Peloton
• Hot Pockets
• Dog food
• Tyson Chicken
• Sunscreen
• Metformin
• Neutrogena
• Phillips CPAP