Easily Skip Waiting on Hold for ITV's Customer Service Agents

Jump the Phone Queue for Any Company Easily Skip Waiting on Hold for ITV's Customer Service Agents

Easily Skip Waiting on Hold for ITV's Customer Service Agents

If you're looking for something to watch in the UK and you don't have cable or another streaming service, you can catch some shows on ITV. A British free-to-air television network, ITV was launched in 1955. An Independent Television network, its goal was to compete with BBC Television. It is actually the oldest commercial network available in the UK. If you have any problems with ITV, you will want to contact ITV customer service.

It would also benefit you to know the contact information for other businesses such as EE,

WalmartMarriottSkyCurry'sVirgin MediaAmazonVodafoneO2 and John Lewis. It can be rather frustrating trying to get in contact with customer service for any company. For example, it frequently involves spending hours on the phone trying to reach a customer service representative. You might even reach a person who then sends you to someone else, again and again. Thankfully, DoNotPay has developed a solution to this problem. Check out the Stop Waiting on Hold product detailed in this guide.

Contact Information for ITV

If you want to reach out to ITV, this contact information will prove helpful.

ITV Emailitvihelp@itv.com
ITV Phone Number0344 88 14150

Other Ways to Solve Customer Service Complaints Against ITV

It's always a good idea to first reach out to ITV to solve your problem. However, if that doesn't work, you have other options.

Hire an Outside Source

You have a few options for outside sources to solve your problem.

  1. Alternative Dispute Resolution (ADR)
  2. Ombudsman
  3. Small Claims Court

ADR is when you choose to use either arbitration or mediation to solve your problem. Mediation and arbitration look a little different, but both end up with a solution to your dilemma. An ombudsman is a third party that comes in and looks at both sides to make a fair decision. If you try ADR and an ombudsman and still aren't satisfied, you can take ITV to small claims court. Then, based on your location, you can try to claim up to a certain amount of money.

  • Northern Ireland: £3000
  • England and Wales: £10000
  • Scotland: £5000


If you would rather not deal with any of the above options, you can also use DoNotPay to help get refunds from ITV.

Follow these steps to get started.

  1. Head to the DoNotPay website and click on the Chargebacks and Refunds option.
  2. Type in all the requested information, including the company name and why you need a refund.
  3. DoNotPay will reach out to the company on your behalf and request a refund.

Contact ITV Customer Service Using DoNotPay

If you have any issue with ITV, you naturally want it resolved as quickly as possible. However, it can become very frustrating when that isn't possible due to various issues such as long waits on the phone or customer service not responding to your complaints.

DoNotPay created the Skip Waiting on Hold product that allows you to skip the phone queue when calling customer service. We will call the ITV customer service number for you and wait for a real person to pick up. When they do, we will transfer the call over to you, and you can explain the issue you are having.

To use DoNotPay's Skip Waiting on Hold product, follow these steps.

  1. Open your web browser and sign up for DoNotPay.


  2. Type in Skip Waiting on Hold and select the product.


  3. Search for the company you’d like to call.


  4. Click on the name of the company and have us do the work for you.


That's all there is to it. We will make the call, and when someone picks up, you will get the chance to talk to them to explain your problem.

DoNotPay Can Help You With Customer Service Issues for Virtually Any Company

While we are happy to help you with your issues with ITV, we can also work with almost any company to get your issues resolved. Contact us to see if the company you have issues with is on our list. If it's not, there might be another way we can assist you.

What Else Can DoNotPay Do to Help?

Customer service issues are never fun to deal with, which is why we have multiple products to help you out. However, we can also help with many other tasks you don't want to deal with alone.

Here are a few examples.


It's frustrating when you suddenly develop an issue with a company. You should always start by contacting the company to see if they can fix the issue. If that doesn't work, you can try ADR, hiring an ombudsman, or taking ITV to small claims court. If you don't want to go quite that far, you can contact DoNotPay and use our Skip Waiting on Hold product to try again to reach the company. Reach out to find out more.

Want your issue solved now?