Best Way to Make a Claim On the Instant Pot Recall

Instant Pot Recall: What to Do When Your Pressure Cooker is Recalled

In March 2018, on some of its pressure cookers sold under the name Gem 65 8-in-1 Multicookers. The company has received reports that these units can overheat and pose a burn hazard to consumers. Overheating can also damage the pressure cooker's heating element and cause it to stop working.

In addition to this recall, Instant Pot also issued a separate recall in 2015 for its Smart-60 Programmable Pressure Cooker due to consumer shock hazards.

Small kitchen appliances such as the Instant Pot are becoming increasingly popular among consumers. They are compact and make preparing meals easy, but they can present certain hazards if not used properly.

Keeping track of recalls for any product you own is important to ensuring the safety of your family. DoNotPay has you covered.

Details of the Gem 65 Instant Pot Recall

The company has received some reports that the Instant Pot Gem 65 pressure cookers can overheat and pose a burn hazard. The problem is often caused by food, such as rice or pasta, getting trapped between the heating element and the bottom of the pot. This causes excess moisture to build up which can cause an electrical short circuit in some units.

The models affected by this recall were sold at Walmart from August 2017 through January 2018, and include the following batch codes:

  • 1728
  • 1730
  • 1731
  • 1734
  • 1746

The model and batch code can be located on the bottom of the unit.

How to File a Claim for the Gem 65 Instant Pot Recall

If you bought an Instant Pot Gem 65 pressure cooker from Walmart in one of the above batch codes, you have a few ways to file a claim:

  1. You can return the Instant Pot to your nearest Walmart store for a full refund.
  2. You can visit the Gem Multicooker website and fill out their information form for a replacement unit.
  3. For questions about either of the above methods, you can call 888-891-1473 from 9:00 a.m. to 5:00 p.m. ET, Monday through Friday.

Details of the Smart-60 Instant Pot Recall

The recall for the 2015 model Smart-60 is similar to the Gem 65 models but does not include a date range. Instead of rice or pasta getting stuck between the heating element and bottom of the unit, this pressure cooker's issue was with food debris building up in its electrical components which could lead to sparking and fire hazards.

The models affected by this recall have:

  • Serial numbers between 1410 and 1503
  • Manufacture dates between December 2014 and June 2015

How to File a Claim for the Smart-60 Instant Pot Recall

According to Instant Pot, if you purchased and registered the Smart-60 you should have received a recall email with further instructions.

However, if you have not received this email, you can contact Instant Pot for a refund or replacement by emailing

How to Claim Refunds, Repairs, or Replacements for Recalled Products Using DoNotPay

Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.

How the Product Recall Claims Product Works

  1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
  2. Tell us how you found out about the recall.
  3. Choose whether you want a refund, repair, or replacement.
  4. Upload photographic evidence of your purchase and the product if you still have it.
  5. Choose whether you have the capacity to return the item or not.

And that's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation and how the refund/replacement will be issued, or the next steps in getting the item repaired.

Keep in the Small Appliance Recall Loop with DoNotPay

Keeping track of recalls for any product you own is important to ensuring the safety of yourself and your family. DoNotPay has made it easy by keeping all its users up-to-date on kitchen appliance recall alerts.

How to Check for Recalls Using DoNotPay 's Product Recall Monitor

If you don't have a specific recalled product in mind yet, DoNotPay can check to see if any of your recent purchases have been recalled. Simply forward any receipts you have to, and we'll scan them against our updated list of recalled items.

How the Product Recall Monitor Works

  1. Register your email for our Recall Monitor through the Product Recalls product.
  2. Forward any email receipts you have to (you can set up auto-forwarding to make it easier!)
  3. DoNotPay will notify you immediately if one of your purchases is recalled. We'll then help you claim a refund or replacement for it through the steps above!

Why Use DoNotPay to Help With the Instant Pot Recall?

DoNotPay is fast, easy, and successful. You don't have to spend time waiting on hold, you don't have to argue with a representative, and you know we will make the best case. This is particularly important if you notice you have a recalled product a period of time later, as this can normally reduce your chance of getting a refund.

FastComplete a quick recall claim request online in no time.
EasyNo tedious forms to fill or follow-ups to track.
Successful​​We will make sure you get the best possible outcome for your claim.

DoNotPay Works With More Than Just Kitchen Appliances

DoNotPay has helped its users claim refunds for a number of different recalled products. Here are a few more types of recall we can help you with:

Sign up for DoNotPay now to start getting refunds for recalled products!

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