How to Stop Harassment from Idem Servicing Debt Collectors

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What Are Your Rights While Dealing with Idem Servicing Debt Collectors

is a debt collecting company that was founded in 1985 as part of Paragon Bank Plc. The company collects debt on behalf of other lenders or buys off debts from lenders. If you receive a call from Idem servicing, the first thing should be to request a written notice as you figure out the best course of action.

While there are various ways of solving a debt burden, the processes are long and tedious. You have to draft formal letters outlining how you intend to pay the debt. However, you can still solve the debt issue amicably with DoNotPay. DoNotPay can guide you in choosing the best approach to the debt challenge and will assist you with all the necessary documentation.

The DoNotPay automated platform also helps deal with Moorcroft debt recovery, DWP Debt Management, Advantis debt collection, Marston Group Holdings, or Provident loans refund.

Who Is 01495529402 and Why Are They Calling Me?

If you are receiving calls from 01495529402 and are wondering who is calling, the number belongs to . Idem Servicing is part of Paragon Finance PLC, a company that offers debt collection services for companies like Picture Loans, MBNA and Black Horse Car Finance.

Idem Servicing also buys loans from other lenders and may call you even if you owe other lenders. Other known numbers for Idem Servicing include 08433770194 and 08451960497.

There are several reasons why you may receive calls from Idem Servicing. It could be to:

  • Remind you that you have an overdue debt
  • Get your location
  • Inform you that your debt has been transferred to them
  • Demand payment for the overdue debt
  • Or simply to harass you for your reluctance to clear the debt

The calls can be very annoying, especially if the debt collector is persistent. While debt collectors are prohibited by law from calling you during working hours, you do not want to deal with nagging callers during your free time.

Debt collectors consider making phone calls as it is an effective way of making collections. However, if you do not respond to their calls, they can proceed to sue you in a County Court or use other means of recovering the debt. For instance, they can send debt collection agents to your home to demand the payment. If an Idem Servicing Debt Collectors suit is successful, your credit score will be greatly affected.

Idem Servicing Debt Collectors Contact Details

Ignoring calls from a debt collector has serious consequences. Contacting the debt collector and requesting a debt validation letter or requesting extension of payment may be the right thing to do. If you wish to contact Idem Servicing Debt Collectors for one reason or another, here are the contact details:

Mailing AddressPO Box 16619, Solihull, B91 9TU
Phone0345 322 7300
WebsiteIdem Servicing

Is Idem Servicing Debt Collectors Legitimate?

Yes, Idem Servicing operates under Paragon Finance PLC, which is authorized to collect debts by the Financial Conduct Authority under registration number 01917566.

What Happens If I Don't Pay My Debt to Idem Servicing Debt Collectors?

You should not ignore calls or attempts to recover an overdue debt. If you receive a call from Idem Servicing, follow the steps below;

  • Insist on a written notice or letter
  • Once you receive the letter, respond within 30 days
  • You can dispute the debt or accept it and request a payment plan

If you validate the debt, the best thing is to request a payment plan or clear the debt once and for all. However, if you do not pay the debt, Idem Servicing may seek a County Court Judgment against you. While you may not go to prison for the debt, the court may allow bailiffs to confiscate items worth the amount of outstanding debt and interests from your business or home.

Has Idem Servicing Debt Collectors Violated My Rights?

The law does not allow a debt collector to call or show up at your workplace during working hours. If Idem Servicing Debt Collectors is harassing you during working hours, then they have violated your rights.

Alternative Ways to Resolve Customer Service Complaints

If you are not in a position to clear your debt, you can follow any of the options listed below to make it easier for you or avoid the harassment:

  1. Contact the company
  2. Follow the companies Alternative Dispute Resolution channels
  3. Contact the Financial Ombudsman Service
  4. Move to the small claims court

Contacting Idem Servicing

Use the table above to get the company's contact details. Remember, it is always advisable to put your complaint in writing.

Alternative Dispute Resolution Channels

Use the company's Alternative Dispute Resolution channels to resolve outstanding issues.

Contact the Financial Ombudsman Service

The Financial Ombudsman can help you solve conflicts between you and Idem Servicing. Email the Ombudsman at to have your issues solved.

Small Claims Court

If the matter is above £10,000, you can move to the small claims court to have it resolved.

How Long Can Debt Collectors Collect Debt From Me?

According to the statute of limitation, a debt collector has six years to collect the debt. After six years, the debt collector should not follow you since the debt is statute barred.

Get Debt Help in Minutes With DoNotPay!

If you just received a call from Idem Servicing, DoNotPay can help you choose the best course of action. DoNotPay helps respond appropriately within the time limits to avoid further harassment from the debt collector. With DoNotPay, you do not have to fill long online forms, write letters or contact government agencies to get help.

Here is all you need to do:

  1. Search "debt collection" on DoNotPay.

  2. Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.

  3. Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to a professional trade association.

What Else Can DoNotPay Do?

DoNotPay can also help you in solving issues with other debt collectors such as Lowell Financials or Amigo loan refunds. Aside from representing you with collection agencies, we can also assist with:

To get started on how to respond to calls from Idem Servicing or deal with any other legal issue that’s been causing you headaches, !

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