Everything You Need to Know About The Hubspot Terms of Service

Editorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

All About The Hubspot Terms of Service

All companies have terms of service, also known as TOS. A TOS is something that is outlined by a company, which communicates rules and guidelines that must be adhered to by the user. A TOS doesn't just protect the company and its product or services, it can also affect consumers and their personal data.

Many TOS are pretty vague, causing consumers to read between the lines of certain statements about the terms. In fact, many consumers question the privacy of their information, which has often raised public awareness. Even more, many companies discretely incorporate their terms of service so that consumers barely notice.

At DoNotPay, we make scanning the TOS for any company easy with our product. Today we're going to show you how to easily scan and how DoNotPay can help you get compensation if you've been violated.

HubSpot Terms of Service

HubSpot is a CRM platform that provides users with the tools they need to strengthen the customer experience. They do this by providing marketing, sales, and customer service. Reading and understanding terms of service are important because it enables users to clearly know what they're agreeing to. Sometimes, important information can be hidden within the terms of service that can cause issues for users in the future. . Here is some information included in HubSpot's TOS.


  • HubSpot states that during your subscription term, users will have access to use the service as described in the agreement.
  • Users may also subscribe to additional features by placing an additional order or activating additional features.
  • Depending on the product, users may be able to downgrade their product and may receive modifications from time to time.


  • Subscription fees will remain fixed during the user's initial term unless they exceed their maximum number of contacts, reach their email send limit, upgrade their package, or subscribe to additional features or products.
  • For users paying by credit card, you authorize HubSpot to charge your card or bank account for all fees during the subscription period. If paying by invoice, you will receive your invoice no later than 45 days before the beginning of the subscription term

Term and Termination

  • Your subscription term will be outlined in your order. Unless otherwise stated, your subscription will be automatically renewed.
  • You may cancel your subscription early. However, HubSpot will not provide any refunds or prepaid fees.

Customer Data

HubSpot states that you own all rights to customer material and data.

For a complete look at HubSpot's terms of service, refer here.

What Happens if HubSpot TOS Is Violated?

For users who do not follow HubSpot's TOS, they will stop all use of their subscription service and HubSpot content. If you choose to terminate the agreement yourself, you will be promptly refunded for any prepaid or unused fees after termination. However, if HubSpot terminates the agreement for any reason, you will be paid promptly for all unpaid fees due through the end of your subscription term. Other fees are non-refundable.

What to Do if You Were Banned From HubSpot

HubSpot uses an automated tool to ensure that all users follow their. If suspicious activity is detected, HubSpot will terminate a user's account and certain features will be temporarily suspended. It's important to note that suspicious activity can be detected during sign-up or while using their product.

Suspended Accounts

Here is a list of tools that can get suspended if suspicious activity is detected.

  1. Marketing emails
  2. Landing pages
  3. Files
  4. Forms

For users with suspended accounts, you will see a banner located at the top of your screen alerting you that your account has been suspended.


Depending on the situation, you may have an opportunity for an appeal. If your ban can be appealed, there will be an option to do so in the banner at the top of the page. All you need to do is click the button in the message and provide HubSpot with more information regarding your business and what you're using HubSpot for.

How to Analyze Terms of Service With DoNotPay

Understanding all of the fine details of a company's terms of service isn't always simple. Many companies use complex language that makes it hard for users to know exactly what they're agreeing to. Unfortunately, companies often violate privacy and data regulation laws.

This is why it's important to be in the know of hidden clauses and ensure that you and your information are protected. Luckily, DoNotPay makes it easy for the average consumer to scan websites for violations.

All you have to do is:

  1. Go to the Analyze Terms and Services product on DoNotPay.

  2. Enter the website domain you would like to scan.

  3. Wait for DoNotPay to identify any legal violations on the website (it should only take a few seconds!) If there are violations, proceed to drafting a demand letter.

  4. Enter how much you want to receive in compensation and the company name.

  5. Enter your contact information so the company can contact you.

And that's it! DoNotPay will generate a demand letter on your behalf with every legal violation we identified that you can send to the company. If they don't comply with your demand for compensation, you can escalate the case to Small Claims Court using our Sue Now product.

DoNotPay can also analyze any company’s terms of service for violations and potential compensation:

Instagram Terms of ServiceAWS Terms of ServiceShopify Terms of Service
Discord Terms of ServiceGoogle Terms of ServicePlaystation Terms of Service
Youtube Terms of ServiceRoblox Terms of ServiceAirbnb Terms of Service
Facebook Terms of ServiceParler Terms of ServiceSnapchat Terms of Service
Twitch Terms of ServiceTiktok Terms of ServiceOmegle Terms of Service
Twitter Terms of ServiceCash App Terms of ServiceZoom Terms of Service

No consumer should be violated. If you believe that HubSpot or any other company has violated the terms of service, let DoNotPay help. DoNotPay is fast, easy, and successful. With our Analyze Terms and Services product, you can quickly find out if your rights have been violated. to get started.

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