How to Sue Oritz in Small Claims Court
Vacation and travel are supposed to be easier when you use platforms like Orbitz. But although they supposedly pride themselves on offering fantastic customer service, many Orbitz users find that it's impossible to get a resolution to a customer complaint or grievance. Their corporate offices clam up and don't budge, even when you're totally in the right and just want a refund for a mistaken charge. You can spend hours calling their customer service centers and be put on hold after hold or transferred to different representatives in different countries, all for nothing.
You Can Take Action
We understand that dealing with ineffective customer support can be frustrating, but you don't have to be taken advantage of. You have several options, including suing Orbitz in small claims court. The primary purpose of small claims courts is to help people recover small sums of money without having to hire a lawyer. These courts offer you a chance to present your complaint, in person, to an impartial judge who can order the offending company to pay money owed.
You can sue Orbitz in small claims court for up to $10,000 if you're an individual and a maximum of $5,000 if you're a business suing Orbitz. However, by filing in small claims court, you agree to waive any amount over the maximum amount you can sue even if you're owed more.
But while you may be missing out on the full amount you're owed, there are practical benefits to suing Orbitz in small claims court. Court procedures are generally simple, informal, and inexpensive, since court filing fees are cheaper, and lawyers are usually not allowed in small claims court. The process is also faster in small claims court than in other courts - hearings are often scheduled 30-70 days after you file your claim.
Reasons to File a Lawsuit Against Orbitz
There are several reasons why you may need to file a lawsuit against Orbitz, including:
|Sue Orbitz for Failure to Refund You||You can sue for failing to refund you. For example, if you booked a flight through Orbitz and never received the confirmation email. Calling Orbitz, the operator tells you the reservation never went through and advises you to buy another ticket which goes through. Days later, you realize that the first reservation was charged to your credit card, and the airline cancels the ticket. However, when you call Orbitz to get a refund, they simply refuse. In this case, you can file a claim in small claims court against Orbitz.|
|Sue Orbitz for Fraudulent Sales Tactics||You can also sue Orbitz for fraudulent sales tactics if they misrepresented facts. For example, if you book a flight with Orbitz, and at the time of booking, the Orbitz website states that you can cancel the reservation within a specific time and get a full refund through their courtesy cancellation policy. However, the courtesy cancellation option isn't available when you try to cancel the reservation, and Orbitz informs you that you can't get the full refund.|
|Sue Orbitz for Overcharges and Mismanagement||If you have been overcharged for the amount agreed upon at booking or have experienced general issues with the dates and times of your flights and hotel stays, Orbitz is at fault. They are responsible for properly managing their billing and booking systems. If you have experienced an issue that was not immediately resolved, you may consider going to small claims court.|
File a Lawsuit Against Orbitz by Yourself
Although the procedures for filing a lawsuit in small claims courts vary from state to state, it typically involves the following steps:
- Draft a demand letter: To start lawsuit proceedings, you have to give Orbitz a formal heads up that you plan to take them to small claims court.
- Complete the correct forms: Each small claims court has straightforward forms that you can fill out when you want to initiate a lawsuit in court. In most states, you must file your complaint or claim in the jurisdiction where the defendant has a business location. Word your claim clearly and simply, explaining the nature of your complaint briefly and accurately.
- File your forms with the court clerk: When you've completed your forms, make at least two copies and take your copies and originals to the clerk of the small claims court that you want to hear your case. You'll have to pay a fee to file your forms, typically less than $100. If you win your case, the fees may be returned to you in the amount you are awarded (the "judgment").
- Have Orbitz served: Immediately after you file your forms, have one set of copies sent to Orbitz's agent for service of process in your state.
- Prepare your case: Get together everything you want to present in court to prove you're entitled to the money you listed in your claim. You may want to write down a brief outline of what you want to say in court.
Dangers/Issues with Filing a Lawsuit by Yourself
Small claims court is the original "people's court," and the procedures are simple and straightforward enough that you can handle the matter on your own. However, filing a lawsuit against a big company like Orbitz on your own can be challenging. You may need to invest hours of your time in research, and you could make mistakes or leave money on the table. DoNotPay can help guide you through this complex process.
How to Sue Orbitz With DoNotPay
Suing Orbitz in small claims court with DoNotPay is simple. All you have to do is follow the following steps, and you're all set.
- Log in to DoNotPay and select the Sue Now product
- Enter the dollar amount you are owed
- Select whether you want a demand letter or court filing forms
- Describe the reason for the lawsuit and submit any applicable details, including photo proof
That's it! DoNotPay will then generate a demand letter or court filing forms for you. We'll even mail a copy of your demand letter to the individual or business you are suing!
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