How to Remove Customer-Added Photos From Your Google Business Listing
The online presence of any local business starts with your Google Business listing. First Google Maps, then Google My Business, and Now Google Business, a rose by any other name is just as central to being found online by your local customers.
Today, more than 80% of customers look up a business's Google listing and online presence before deciding to buy, and the photos on your Google Business page play a major role.
Recent, vivid, and high-quality pictures help to entice customers by showing them what's in store. The more photos, the better - if the photos are good. This means that you welcome customer-added photos, but you may need to curate them to remove any poorly shot, unflattering, or unrelated uploads. Fortunately, you can remove photos from your Google Business with a few online steps and the help of DoNotPay.
Can You Remove Customer Photos From Google Business?
You can remove both business-added and customer-added photos from Google Business, but the process is different. When your business uploads photos regarding your business, removing them is as simple as deleting the photo after clicking on it.
Removing customer-added photos is an entirely different matter. As these were uploaded by other accounts, you will need to request that Google take down the specific photos that you'd like to remove. Google may not choose to take down the photo, but if more than one account flags a photo as not relevant or poor quality, Google is more likely to rule in your favor about which photos to take down.
Why Remove Old and Customer-Added Photos?
There could be one or two reasons why you would wish for photos on your Google Business profile removed. No matter which one it is, we understand that none of it is favorable to your business. Here are the most common reasons:
A large quantity of photos is indeed good for your business appearance, but only if those photos are good quality and reflect your business experience as it is today. If you've remodeled, relocated, changed the menu, or other changes that cause old photos to no longer be accurate, you may want to take them down.
Not every customer is a talented photographer, and they sometimes upload an entire camera reel without auditing for quality. You don't need snaps of feet or the ceiling. Blurry images of plates or thumb-obscured images of the front door aren't useful to anyone.
Unflattering and poorly framed photos of finished meals or people in the venue may also be considered poor quality as business photography goes. Pulling down these photos will help the good quality and flattering photos stand out.
Photos taken in or near your venue aren't generally useful to new customers. Bathroom selfies or close-ups of a pigeon on the nearby sidewalk can be flagged as unrelated to keep your photo gallery clean and appealing.
How to Remove Photos From Your Google Business Listing
Removing Old Company-Added Photos
- Navigate to Your Google Business Page
- Select your business listing
- Select Photos
- Open the unwanted photo to full-screen
- Select the trashcan icon in the top-right corner.
For photos you added to your own Google Business listing, you can delete them by navigating to each photo and selecting the trashcan icon. However, this method only works if your account was the one to upload the photo in the first place.
Removing Customer-Added Photos
- Log Into your Google Business account
- Navigate to the customer-added photo you want to remove
- Select the Flag icon in the top right corner
- Select your reason category in the drop-down
For photos added by customers and other accounts, you will need to request that they are removed by flagging them. Google will then review the flag and decide if the photo should be taken down.
You can contact Google Business here:
|Support Page||Help Page|
Reasons Google Will Take Down a Customer-Added Photo
What are the reasons you can flag a customer-added photo so that Google will take it down? Google offers six options to select in the flag drop-down menu:
- Offensive, hateful, or sexually explicit
- Copyright or legal issue
- Privacy concern
- Poor quality
- Not a photo or video of the place
In most cases, you will want to select "Poor quality", "Not a photo or video of the place", or "Other". If the photo is unflattering, blurry, or unclear what the subject is, you can choose poor quality. If it's a matter of accuracy, you can indicate that it is not (or no longer) a photo of your venue. If it's more complicated, select "other" and explain.
How DoNotPay Can Help You Remove Photos From Google Business
The Google Business image removal system is based on flags and reviewed requests. This means that the more accounts flat a photo as poor quality or not relevant, the more likely Google will be to take it down. This is where DoNotPay can help you.
DoNotPay can take the role of another user account and flag the same photos for a similar reason. This will show that other people are noticing that certain photos are less useful or flattering for your business, and increase the chance that the photos you want to be removed from Google Business will be taken down.
All you have to do is:
- Select which platform the review was posted on.
- Enter the url to the review and upload a photo to help us identify it.
- Indicate why you want to report the review and also provide a detailed description.
- And that's it! We'll report the review so that it gets investigated by the platform and taken down once they determine it's inappropriate.
Remove Photos and Reviews on Any Site
Aside from removing unwanted photos from your Google Business listing, DoNotPay can also help with:
What Else Can DoNotPay Do?
DoNotPay has a wide range of interesting and useful online tools. Our expertise doesn't stop just at removing photos and unwanted reviews from your business profiles. Check out a few more of our services to find items on your to-do list we can check off with the press of a button.
We are here to help you cut the red tape while saving time and money in the process. Sign up with DoNotPay today and accomplish so much more without lifting a finger.