How to Delete Review on Booking.com Hassle-Free [4 Steps]

How to Delete Bad Reviews on Booking.com the Easy Way

When you're in the travel industry, you know that your livelihood depends on word of mouth and good reviews, especially if you're listed on platforms, such as Booking.com. However, Booking.com and similar platforms allow anyone to post a review of your hotel, taxi service, or attraction without verifying that they are actual customers. It's up to you to or photos.

When you find a negative or inappropriate review on Booking.com, you need to act immediately to get it removed, so you continue to get new bookings. However, you might find it challenging to get a fake or inappropriate review or photos removed from your

Booking.com page. You aren't sure exactly how to do it or the type of proof you need to prove the review should be reviewed. Don't give up! DoNotPay is here to make the process a cinch.

Can You Delete a Booking.com Review?

If you write a , you're free to delete it, but when someone else writes a review on your company's page on Booking.com, you can't delete it without the help of the platform. If it's simply a negative review, you might try to contact the writer first.

You might be able to correct whatever occurred that lead to the negative review and get the writer to remove it. However, if it's a fake or malicious review, you might need to get the Booking.com platform involved in its removal.

How to Flag or Report a Booking.com Review

Once you discover a fake or inappropriate review on your Booking.com page, you'll need to reach out to the platform for removal. Unlike other platforms, Booking.com doesn't have a way to request the removal of a review built into its system. To report a review, follow these steps:

Go to your Booking.com page.
Use the extranet "Inbox."
In the subject line, write "Reviews."
Outline the issue with the review.
Include any evidence that you have that the review needs to be removed from your Booking.com page.
Send the mail.

It might take a while for someone from Booking.com to get back to you regarding the review.

Reasons Why Booking.com Will Delete a Review

Booking.com will occasionally take down a review, but the reasons for removal are limited. When sending a report of an inappropriate or fake review, you need to make sure that the reason for removal aligns with Booking.com's policies. Here are some of the reasons the platform removes reviews:

Review based on a canceled reservation because of a failed credit card.
Reviewer marked as a no-show.
Guest relocated after a double booking.
Canceled reservation by the guest.

How to Handle Getting Negative Reviews

False reviews are one thing, but sometimes the negative reviews are actually valid and you might be tempted to get rid of them. The best way to handle valid negative reviews is to turn them around, here are the best ways to do it:

Do not be too hard on yourself	Take the negative review as a learning opportunity to improve your service.
Identify common themes and patterns	Assess the negative reviews, find out what issues your clients have with your service, and do something to deal with the complaints.
Respond quickly to the negative reviews	Assure the customers that their reviews have been received, and thank them for their feedback.
Pick your battles	Do not at any point engage with online trolls who are only looking to tarnish your business. Going back and forth with them will not benefit you in any way.

How to Remove Negative Reviews on Booking.com With the Help of DoNotPay

If you manage one of the hotels or attractions listed on Booking.com, you want as many positive, five-star reviews as you can get. You know that there are always times when a customer isn't thrilled and might leave a neutral review.

However, there might also be an incident when someone leaves a fake review or an inappropriate review hoping to get a concession from your company. You need Booking.com to remove the review, but they aren't being as cooperative as you'd hope they would be. You can use DoNotPay to get rid of the review once and for all.

All you have to do is:

Select which platform the review was posted on.
Enter the url to the review and upload a photo to help us identify it.
Indicate why you want to report the review and also provide a detailed description.
And that's it! We'll report the review so that it gets investigated by the platform and taken down once they determine it's inappropriate.

DoNotPay Can Help You Get a Review Removed From Any Platform

If your business is in the travel industry, and you accept reservations through Booking.com, you probably list your property or services on other similar platforms. You might find fake or inappropriate reviews on one of those platforms and need help to get them removed. The DoNotPay app can help get fake reviews removed from many different platforms. Here are a few:

How to delete a Google review
How to delete reviews on Facebook
How to delete an Amazon review
How to remove photos from Google Business
How to delete a Yelp review

What Else Can DoNotPay Do?

Once you've dealt with the negative or inappropriate reviews or photos on Booking.com, it's time to take care of your other chores. The DoNotPay app wants to help make your life a little easier as often as possible and offers help with many tasks. Check these options out:

Pursue the removal of a negative or inappropriate photo or review on Booking.com with the DoNotPay app!