How to Delete Bad Reviews on the Easy Way

How to Delete Bad Reviews on the Easy Way

When you're in the travel industry, you know that your livelihood depends on word of mouth and good reviews, especially if you're listed on platforms, such as However, and similar platforms allow anyone to post a review of your hotel, taxi service, or attraction without verifying that they are actual customers. It's up to you to  or photos.

When you find a negative or inappropriate review on, you need to act immediately to get it removed, so you continue to get new bookings. However, you might find it challenging to get a fake or inappropriate review or photos removed from your page. You aren't sure exactly how to do it or the type of proof you need to prove the review should be reviewed. Don't give up! DoNotPay is here to make the process a cinch.

Can You Delete a Review?

If you write a , you're free to delete it, but when someone else writes a review on your company's page on, you can't delete it without the help of the platform. If it's simply a negative review, you might try to contact the writer first.

You might be able to correct whatever occurred that lead to the negative review and get the writer to remove it. However, if it's a fake or malicious review, you might need to get the platform involved in its removal.

How to Flag or Report a Review

Once you discover a fake or inappropriate review on your page, you'll need to reach out to the platform for removal. Unlike other platforms, doesn't have a way to request the removal of a review built into its system. To report a review, follow these steps:

  1. Go to your page.
  2. Use the extranet "Inbox."
  3. In the subject line, write "Reviews."
  4. Outline the issue with the review.
  5. Include any evidence that you have that the review needs to be removed from your page.
  6. Send the mail.

It might take a while for someone from to get back to you regarding the review.

Reasons Why Will Delete a Review will occasionally take down a review, but the reasons for removal are limited. When sending a report of an inappropriate or fake review, you need to make sure that the reason for removal aligns with's policies. Here are some of the reasons the platform removes reviews:

  1. Review based on a canceled reservation because of a failed credit card.
  2. Reviewer marked as a no-show.
  3. Guest relocated after a double booking.
  4. Canceled reservation by the guest.

How to Handle Getting Negative Reviews

False reviews are one thing, but sometimes the negative reviews are actually valid and you might be tempted to get rid of them. The best way to handle valid negative reviews is to turn them around, here are the best ways to do it:

Do not be too hard on yourselfTake the negative review as a learning opportunity to improve your service.
Identify common themes and patternsAssess the negative reviews, find out what issues your clients have with your service, and do something to deal with the complaints.
Respond quickly to the negative reviewsAssure the customers that their reviews have been received, and thank them for their feedback.
Pick your battlesDo not at any point engage with online trolls who are only looking to tarnish your business. Going back and forth with them will not benefit you in any way.

How to Remove Negative Reviews on With the Help of DoNotPay

If you manage one of the hotels or attractions listed on, you want as many positive, five-star reviews as you can get. You know that there are always times when a customer isn't thrilled and might leave a neutral review.

However, there might also be an incident when someone leaves a fake review or an inappropriate review hoping to get a concession from your company. You need to remove the review, but they aren't being as cooperative as you'd hope they would be. You can use DoNotPay to get rid of the review once and for all.

All you have to do is:

  1. Select which platform the review was posted on.


  2. Enter the url to the review and upload a photo to help us identify it.


  3. Indicate why you want to report the review and also provide a detailed description.


  4. And that's it! We'll report the review so that it gets investigated by the platform and taken down once they determine it's inappropriate.

DoNotPay Can Help You Get a Review Removed From Any Platform

If your business is in the travel industry, and you accept reservations through, you probably list your property or services on other similar platforms. You might find fake or inappropriate reviews on one of those platforms and need help to get them removed. The DoNotPay app can help get fake reviews removed from many different platforms. Here are a few:

What Else Can DoNotPay Do?

Once you've dealt with the negative or inappropriate reviews or photos on, it's time to take care of your other chores. The DoNotPay app wants to help make your life a little easier as often as possible and offers help with many tasks. Check these options out:

Pursue the removal of a negative or inappropriate photo or review on with the DoNotPay app!

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