Get Help With Electric Bill In Massachusetts In 4 Steps

Help With Bills Get Help With Electric Bill In Massachusetts In 4 Steps

Get Help With Electric Bill In Massachusetts In 4 Steps

Everyone needs help from time to time, especially owing to how difficult financial times can get sometimes. It can even get to an extent where you can't pay your utility bills. If you're looking for how to get electric bill assistance in Massachusetts, then you're in the right place.

Did you know that millions of people in the United States can't pay their utility bills, including electricity? It becomes even worse during disasters and pandemics as people lose their livelihoods and become incapacitated to work. For instance, utility debt rose from $12 billion to $32 billion from the onset of COVID-19 to the end of 2020. The situation can only worsen as people keep feeling the pinch of the pandemic.

A good bill management strategy is essential to help lower your electricity bills to avoid debts and being disconnected. However, managing bills isn't as easy as it may sound in writing, especially if your earnings are limited. But there's no need to worry. DoNotPay is the ultimate solution to help you manage and get assistance with all your bills, including light, electricity, and power bills.

Understanding Your Massachusetts Electric Bill

You can get your Massachusetts electric bill assistance through various state and federal utility bills programs and initiatives. But, you need to have an idea of the bill to know whatever you're paying for so that you can even make a claim and waive it in case you're charged wrongly.

Here’s what comprises a typical electric bill in Massachusetts:

Supply ChargesThis is the first component of your bill, accounting for between a quarter to half of your bill. The rates vary depending on your electricity supplier: the investor-owned company in your area, such as Eversource, National Grid, or Unitil, and competitive suppliers.

You can find more about them on the basic service page or Energy Switch MA.

Delivery ChargesThis includes:

  • Distribution charges
  • Transmission charges
  • Transition charges, and
  • Other costs related to the development of renewable energy sources and efficiency programs

These costs vary depending on where (town) you live.

Electric Bill Assistance in Massachusetts

Everyone needs help from time to time as they struggle to meet their utility costs, including electricity. That's why the Massachusetts Department of Public Units (DPU) comes up with measures and programs to assist people in paying for the utilities. For instance, the PDU, in the wake of COVID-19, ordered utility companies such as Eversource and National Grid not to disconnect customers who failed to meet their bills up to July 1, 2021.

Such measures are helpful. You can also contact your electricity supplier, tell them about your situation, ask for an extension to pay your bill, and avoid getting your service disconnected.

Can I Get Disconnected If I Don't Pay for the Electric Bill in Massachusetts?

The City of Massachusetts has various exemptions for shutting your service off even if you haven't paid on time. Your electric company cannot shut you off if all the residents in your household are 65 years or older. They must get DPU's approval for this to happen.

Again, your service provider cannot disconnect you if you are undergoing financial hardship and:

  • You or someone in your home is fatally or terminally sick,
  • You have an infant under 12 months, or
  • It's between November 15 and March 15, and you need to heat your home.

The best thing is to inform your electricity company immediately if you have a financial hardship, as confirmed by the DPU. You can contact Eversource at 800-592-2000 for discounts or monthly and income assistance programs.

If you are a National Grid customer, contact them at 800-322-3223. For the National Grid's Low-Income Discount Rates or the National Grid's payment plans or deferral options.

How Can I Get Electric Bill Assistance in Massachusetts by Myself?

Once the DPU ascertains that you have a financial hardship and meet the eligibility requirements for the Low-Income Home Energy Assistance Program (LIHEAP) as per the Department of Housing and Community Development, you can contact any of the following organizations:

Conveniently Get Electric Bill Assistance With DoNotPay

The process and logistics of getting utility bills assistance can be overwhelming given all the requirements and organizations you have to deal with. You might even end up giving altogether. But, there's no need to worry.

DoNotPay is here to help you get electric bill help in 4 simple steps:

  1. Go to the Negotiate Bills product on DoNotPay.


  2. Choose whether you want us to call and negotiate your bill for you or send a bill negotiation letter on your behalf.


  3. Provide the details that will help us negotiate your bill including the company name and how much your current plan costs.


  4. Enter your contact information, including email, address, and phone number.

Leave all the work to DoNotPay! We'll fight for a lower bill for you.

DoNotPay Can Help You Do So Much More

DoNotPay not only helps you get electric bill assistance in Massachusetts, but you can  also learn how to get grants to help with your bills, discover the consequences of failing to pay your bills, and get assistance for your:

Sign up today to get the help you need!

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