Skip Waiting on Hold for Hammonds's Customer Service Agents

Jump the Phone Queue for Any Company Skip Waiting on Hold for Hammonds's Customer Service Agents

Skip Waiting on Hold for Hammonds's Customer Service Agents

When you want fitted wardrobes, fitted living spaces, sliding wardrobes, or a makeover for your home office; Hammonds is a great option. With all this customization, you must wonder how to get in touch with Hammonds customer service. If you are concerned about your fitted furniture not fitting properly, or if you received it, and it doesn't, customer service can be easier to reach if you use DoNotPay. We can tell you how to simplify the process and eliminate the repeated attempts to contact them.

Hammonds Customer Service: Contact Information You Need

Contacting customer service is not as easy as picking up the phone. You must use a contact form, log into your account with them or send them a message on social media.

Hammonds OnlineContact Us
Hammonds Facebook@HammondsUK
Hammonds Twitter@HammondsNews
Hammonds Instagramhammonds_uk
Hammonds YouTubeHammondsFurniture

It is recommended that you log into your account before you reach out. It will ensure that you get help faster. Otherwise, they will return your inquiry as soon as possible.

If you have a concern that isn't addressed by Hammonds through the contact form or social media, you may need to contact the main headquarters.

It can be done via:

  • Telephone: 01455 251505
  • By Post:

Nutts Lane



LE10 3QQ

Why You May Want to Contact Hammonds Customer Support

People want to contact Hammonds customer support for a variety of reasons. Some may want to thank them for a job well done, while others may want to complain about the services they have received.

The most common complaints associated with this company are:

  • Excessive Wait Times for Service
  • Workers Leaving a Big Mess Behind
  • Rudeness by Installers
  • Fitted Wardrobes That Don't Fit Properly

If you have had problems like these, reach out to customer services. What do you do if they do not respond? There are options for you to consider if you're ignored.

Alternative Ways to Contact Hammonds Regarding Your Complaints

Before taking alternative steps, you must first be able to prove that you have tried to work out your issues with Hammonds. This means you must be able to provide proof that you have written them a letter and sent it through the postal service.

In your letter, include:

  • The Date
  • Your Name, Address, Account Numbers, ETC
  • What You Paid For
  • What You Received
  • Specific Complaints That You Have
  • What Can Be Done to Resolve Your Issues
  • A Deadline for Hammonds to Respond

Once you have done this, and waited the required amount of time, usually 14 days from receiving your letter, you can take further action. Your first step will need to be contacting an ADR.

Option 1. Alternative Dispute Resolution (ADR)

The ADR is a low-cost way to reach a resolution to many issues. One common reason to use them is that you feel the company has wronged you in some way.

They help by setting up either:

  • Mediation between you and Hammonds.
  • Conciliation to help you both reach a good solution.
  • Arbitration to decide for themselves what should happen based on the facts that are presented to them by you and/or Hammonds.

One thing to keep in mind when going through the ADR is that not all businesses will respond to the ADR's recommendations. Unless they are legally obligated to do so, they have no reason to work with you or the ADR department.

You can ask about your case by going through Citizens' Advice. Citizens Advice is available through Online Chat or Online Forms or by phone at 0808 223 1133.

Even if your efforts to settle through the ADR are unsuccessful, you must still do this before moving on to the next step.

Option 2. Furniture & Home Improvement Ombudsman

When buying furniture to do home improvements, you will often be eligible to receive help from the Furniture & Home Improvement Ombudsman. They will do all that they can for you if the ADR process has not provided you with a solution.

You can reach out to the FHIO by:

  1. Telephone: 0333 241 3209 (Monday to Friday: 9am to 5pm)
  2. Email:
  3. LinkedIn:
  4. Twitter:

The FHIO should be able to answer your questions and help you discover if there could be a resolution with Hammonds. If they cannot help you, but you still feel that you're owed something for the headaches, you can take it to small claims court.

Option 3. Small Claims Court

Filing a claim against Hammonds for furniture that you have paid for, or are continuing to pay for, may not come cheap. This is because small claims courts will charge you fees based on the amount of a settlement that you are hoping to gain. You should keep in mind that there will be court fees that must be paid. This fee is often based on the amount your claim is for.

For instance:

  • If your claim is Up to £300, you will need to pay £35 in fees.
  • A claim that is for £1,500.01 to £3,000 will have a fee of £115
  • Claims of between £10,000.01 and £200,000 will have a fee that is 5% of the claim
  • Anything more than £200,000 has a minimum fee of £10,000

If this is something you can deal with, contact Civil Money Claims for suits that will have a claim amount of £10,000.00. You can reach them by telephone at 0300 123 7050 during the hours of Monday to Friday, 8:30 am to 5 pm.

For suits that are over £10,000.01, you will need to go through Money Claims Online. You may reach out via telephone at 0300 123 1057 Monday to Friday, 8:30 am to 5 pm. You can also email them at or fill out an online form.

Get in Touch With Hammonds Using DoNotPay

With a little help from DoNotPay, you can start the entire process without tying up your entire day. Whether you are trying to avoid waiting in a long Hammonds phone queue or hoping not to waste your time writing letters to file a complaint against a company.

Both processes are simple to use.

You simply need to:

  1. Open your web browser and sign up for DoNotPay.


  2. Type in Skip Waiting on Hold and select the product.


  3. Search for the company you’d like to call.


  4. Click on the name of the company and have us do the work for you.


That's it. DoNotPay will let you know the instant someone picks up. You will simply have to pick up your phone and start talking to a customer service representative.

The DoNotPay Product Works With More Than 10,000 Companies

Hammonds is just one of the companies that DoNotPay can help you get into contact with.

Our services have been used by people in both the United States and the UK for reaching out to large companies like:

With our services and products, you can file complaints, skip phone queues, or even taking your case to small claims if it is a US-based company. You just need to tell us what you need DoNotPay to do for you.

Other Ways That DoNotPay Can Be Put To Work for You

Whether you are struggling to contact Hammonds customer service or hoping to avoid wasting time at the DMV, we are here for you. This is because DoNotPay is the world's first online robotic lawyer, which allows them the ability to handle situations that people usually prefer to not handle on their own.

Some of our most popular services include:

For any of these services, or one of our many others, we are always here for you, regardless of the time of day. Simply visit DoNotPay online to learn more.

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