What to Do When Your Google Business Account Is Suspended

Appeal Banned Account What to Do When Your Google Business Account Is Suspended

3 Steps to Follow When Your Google Business Account Got Suspended

Google Business has made it increasingly easier for brands and businesses to share their content on the internet and monitor the traffic on their Google search page. Google Business offers tools to create a web page, check statistics of visitors, pay for ad space, and much more. Many of the services offered through Google Business are free, making it a great option for new and growing businesses and established businesses alike.

When you sign up to use Google Business, you must agree to their rules, or Terms of Service. Violating these terms of service may sometimes result in finding your Google Business account suspended. You may not even realize that you broke any rules until you find that your account has been suspended.

This DoNotPay guide will help familiarize you with common reasons why Google suspends business accounts, as well as offer an alternative to trying to appeal the suspension decision on your own.

Possible Reasons Why Your Google Business Account Was Suspended

As businesses add information to their Google Business profile, those changes must be approved through Google moderators before they are published to your public page. Sometimes, the moderators may flag information that they find suspicious. If you recently signed in to your Google Business account and received a notification that your account has been suspended, you may be left feeling confused about why Google made this decision. Reasons that your Google Business account has been suspended may include:

  • Violation of the Google Terms of Service
  • Posting of prohibited content
  • Inaccurately representing your business or brand
  • Choosing too many search categories
  • Duplicate business profiles
  • Creating an account for a business that you don't rightfully own or run
  • Discovery of illegal or fraudulent activities

If you feel that your Google Business account was not rightfully suspended, you have the right to appeal the decision to suspend your account. However, you will want to be sure that you address any possible reasons for having your account suspended before moving forward.

How Do I Prevent My Google Business Account From Being Suspended?

The best way to avoid having your Google Business account suspended is to follow the rules that Google lays out for its users. To ensure that your Google Business account is in good standing, you must make sure that you or whomever is running your Google Business page is meeting Google guidelines. That can include:

  • Accurate business information and descriptions on your Google Business page
  • No private or confidential information included with your business information
  • No fraudulent or prohibited marketing, promotions, or other contests
  • Conducting business legally and accurately
  • Familiarizing yourself with Google policies

If your Google Business account is suspended, you will likely receive a notification from Google letting you know their decision. They should also illustrate the specific issue that caused your account to be suspended. From there, you are free to make any necessary changes and request that your account be reinstated.

What to Do if Your Google Business Account Has Been Suspended

If you recently received a notification from Google that your Google Business account has been suspended, or if you logged on and found that your page is no longer accessible to the public, there are a few steps you can take to try to get your page reinstated on your own:

  1. Respond to the email you received from Google
  2. Use the Fix Suspended Business Profiles page in Google Business Profile Help
  3. Submit a Google Business Profile business reinstatement request form

If you have followed these steps and have yet to receive an outcome, or if the thought of trying to tackle this issue on your own feels daunting or overwhelming, this is not a task you have to complete by yourself. DoNotPay has an Appeal Banned Accounts product that will reach out to Google on your behalf and present your case in such a way that demands a response. Follow the steps below to get started!

DoNotPay Can Help You!

Unfortunately, if your Google Business account has been permanently suspended, there is very little that DoNotPay can do to have your page reinstated. This usually only happens if unlawful activity has been reported or if the business has been deemed fraudulent. If you feel sure that your page is not in violation of any Google guidelines, we can work with you to get your page reinstated.

Just follow these three simple steps:

  1. Log in to your DoNotPay account and locate the Unban My Account product.


  2. Answer a few questions related to your banned account.


  3. Click on the Sign and Submit button.


DoNotPay will generate a customized appeal letter in less than five minutes and send it directly to Google. It will contain a two-week deadline for the company to respond.

What Else Can DoNotPay Do?

Many people spend very little time getting to know the Terms of Service before signing up for online services. This can sometimes result in suspended or banned accounts, even if a user unknowingly violates the rules. If you find yourself in a situation like this, rest assured that DoNotPay is here to help you. We can help you reinstate accounts all across the internet, such as with:

Amazon Google Uber
Twitter Facebook TikTok
Omegle Tinder Instagram
Xbox PlayStation Steam
Pinterest YouTube Reddit

DoNotPay has been in the business of helping users by simplifying tasks for many years. Our products are designed to take the hard work out of everyday tasks, such as paying parking tickets or licensing your pets. We can also help you with bigger issues, like finding representation in court and suing a business. Our products can even help you:

Sign up for DoNotPay today to learn more!

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