Sorting Out the Generac Recall With DoNotPay

We all trust that the products in our home are safe. Unfortunately, that's not always the case. Each year, thousands of products are recalled for safety issues, from car parts to baby items. Finding and addressing recalls can be time-consuming and confusing.

Generac recently recalled thousands of generators. Finding out if yours is one of them can be difficult. Figuring out what to do about it may mean spending hours digging through claim forms online. Luckily, DoNotPay has an easier way to monitor .

Aside from Generac, we are also working on recalls for:

What Is the Generac Recall?

According to the Pittsburgh Legal Examiner, recorded over 300,000 portable generators. Figuring out if yours is one of them is essential. The recalled generators are seriously dangerous, and they can cause finger amputations or crushing injuries.

If you have one of the 6,500 or 8,000-watt generators below, stop using it and make a claim immediately:

XT8000E
XT8000EFI
GP6500
GP6500E
GP8000E
HomeLink 6500E
PRO 6500M
PRO 6500E

Generac customers have experienced serious injuries, thanks to a defect in some Generac portable generators. When the handle of certain Generac portable generators is moved, it can crush fingers hard against the side of the generator. This is because the handle does not lock. Seven people have lost fingers because of this Generac defect. One other customer was injured, but their finger was not amputated.

If you have a Generac portable generator that has been affected by the recall, stop using it immediately. Generac will send you a free repair kit to fix the issue. Do not use your generator until the kit arrives, and the handle has been fixed.

Making a Claim for a Generac Recall by Yourself

Generac's solution to this problem is to send a repair kit to the customers with the affected product. Generac will send you a handle guard and pin to keep the handle in place. The solution seems easy, but the consequences of ignoring the recall can be devastating.

There are three ways to determine if your generator is affected by the Generac recall.

Call Generac	You'll need to call during business hours. They have a dedicated recall line to contact.
Look Through All Affected Serial Numbers	Generac has posted a list of all the serial numbers. You'll have to look through the list and see if your number is in one of the posted ranges.
Use DoNotPay	Use DoNotPay to check automatically for you. DoNotPay has a product to help see if your generator was affected by a recall.

Get Your Repair Kit

You can get a recall kit by calling Generac. You'll need to call during business hours and make sure you have time to answer multiple questions about your product.

There are online claim forms that you can fill out to get help with your recall, but finding them and filling them out can be time-consuming. DoNotPay has a few recall products that can help with your Generac recall.

How Can DoNotPay Help With Recalls

DoNotPay has four different products available that can help with recalls:

A product to check for product recalls in general
A product to check for safety recalls on your car
DoNotPay can automatically claim refunds, repairs, or replacements for recalled products
Automatically schedule an appointment to get a car recall

When it comes to any kind of recall, DoNotPay has you covered. It is a one-stop-shop for finding and then addressing any recall issue. If you know you'll need help addressing a Generac recall, DoNotPay can help you claim it hassle-free.

How to Check for Recalls Using DoNotPay 's Product Recall Monitor

If you don't have a specific recalled product in mind yet, DoNotPay can check to see if any of your recent purchases have been recalled. Simply forward any receipts you have to recalls@donotpay.com, and we'll scan them against our updated list of recalled items.

How the Product Recall Monitor works:

Register your email for our Recall Monitor through the Product Recalls product.
Forward any email receipts you have to recalls@donotpay.com (you can set up auto-forwarding to make it easier!)
DoNotPay will notify you immediately if one of your purchases is recalled. We'll then help you claim a refund or replacement for it through the steps above.

Taking Care of a Generac Recall With the Help of DoNotPay

Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.

How the Product Recall Claims product works:

Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
Tell us how you found out about the recall.
Choose whether you want a refund, repair, or replacement.
Upload photographic evidence of your purchase and the product if you still have it.
Choose whether you have the capacity to return the item or not.

And that's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation and how the refund/replacement will be issued, or the next steps in getting the item repaired.

With DoNotPay, you'll have a repair kit on its way from Generac in no time. DoNotPay means less time filling out forms, and less time without the use of your generator.