How to Contact an Inmate at Five Points Correctional Facility Easily

Connect With an Inmate How to Contact an Inmate at Five Points Correctional Facility Easily

Everything You Need to Know About Five Points Correctional Facility

Five Points Correctional Facility is a maximum-security prison that houses about 1,500 male inmates. It is located in upstate New York and is about a 70-minute drive from Rochester. Inmates may receive an adult education, such as earning a GED.

The correctional facility offers a multitude of programs and training. Inmates may receive vocational training in custodial maintenance, electrical work, cabinet making, business administration, horticulture, masonry, plumbing, and minor engine repair. Services aren't limited to vocational training. Inmates may receive various counseling services, ranging from substance abuse to family development.

Five Points Correctional Facility Contact Information

If you want to contact the facility for more information, you may use one of the following:

Physical AddressFive Points Correctional Facility

6600 State Route 96

Romulus, New York 14541

Phone Number(607) 869-5111
WebsiteFive Points Correctional Facility’s website
General EmailVia online widget

How to Contact Inmates at Five Points Correctional Facility

By Phone

  1. Inmates are only allowed to receive calls from contacts on their approved list. Only 15 numbers are allowed on each list.
  2. Inmates are only allowed to make outgoing collect calls.
  3. Generally, calls may only be made between 7:00 am - 11:00 pm.
  4. Calls are limited to thirty minutes. They may be limited to 10 minutes if there is a line at the phone bank.

By Mail

  1. All mail is subject to being searched for contraband.
  2. Inmates may receive photos that are 4" x 6". Nudity is not allowed. Polaroid and other instant photos are also not allowed.
  3. All mail must have a legible return address.
  4. Inmates are allowed to receive two food packages per year. These packages may not exceed 35 pounds.
  5. Inmates may also receive non-food packages. All packages must be on the allowable items list.
  6. The prisoner mailing address for Five Points Correctional Facility is: Inmate Name, Inmate's DIN (Department Identification Number) ​Five Points Correctional Facility Caller Box 119 Romulus, NY 14541

Sending Money

  1. Inmates can receive money via the United States Postal Money Order.
  2. Make the money order payable to the inmate's full committed name and DIN (Department Identification Number).
  3. Your full name and return address must be on the money order.
  4. During visitations, you may also deposit $50.


  1. New York DOC encourages visitation. They are one of the few state-level DOC's that do not require a visitation form.
  2. You will need to bring a government-issued photo ID. Minors without a photo ID must bring a birth certificate.
  3. Visitors will be subject to a search, including an ion scanner.
  4. There is a strict dress code. It is recommended that you dress conservatively and not in a work uniform. We recommend bringing a second set of clothes should you accidentally violate the dress code.
  5. Visitations are allowed daily from 9:00 am to 3:00 pm.
  6. We recommend you call before any visits that require a long drive. Visitation is a privilege that may be revoked for bad behavior. Additionally, COVID protocols may change suddenly. The best number to call is (607) 869-5111.

Steps to Take Before Contacting a Prisoner

  • Communicating by mail and sending money requires knowing an inmate's DIN (Department Identification Number).
  • If you don't know the recipient's DIN, you can use NYDOC's inmate lookup.
  • If you have a hard time finding an inmate, DoNotPay can help with our Connect With an Inmate product.

Difficulties You May Have Contacting Loved Ones in Five Points Correctional Facility

  • Navigating all the rules and regulations of NYDOC can be frustrating.
  • The needs of inmates' families are often overlooked.
  • DoNotPay can help you connect with a loved one at the Five Points Correctional Facility.

How DoNotPay Can Help

  • Write a Prisoner. Our digital platform lets you write letters directly to inmates. We'll handle all the printing, postage, and mailing.
  • Inmate Visitation.  We know all the ins and outs of New York's DOC visitation rules. If you are being mistreated, DoNotPay can help.
  • Prison PenPals. You can connect with a random prisoner with our PenPal feature.

How to Use DoNotPay to Connect With a Prisoner at Five Points Correctional Facility

You can connect with an inmate at the Five Points Correctional Facility by following these five easy steps:

  1. Locate the Connect With an Inmate service on DoNotPay.


  2. Choose whether you want to locate a loved one, create a virtual mailbox, or send a personalized letter.


  3. If you want us to find your loved one, provide their details and the state they are located in. We'll then conduct a search on the appropriate state database.


  4. If you want to create a virtual mailbox, just provide your full name. We'll set one up for you to easily receive incoming mail from your loved one.


  5. If sending a personalized letter, tell us which facility your loved one is located in and what you would like to say to them. You can even include a photo. Your letter will be delivered automatically - just wait ten days for it to arrive for your loved one.


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