Contact E-ZPass Customer Service the Easy Way

If you are having trouble with your E-ZPass, you will have to contact E-ZPass customer service for assistance. Unfortunately, you are likely to spend hours on hold before speaking to a support agent.

A recent survey revealed that the average American spends at least 20 minutes on hold every week. It is frustrating to remain on hold for hours to get assistance, especially if you are a paying customer.

It is difficult to talk to a customer support agent at E-ZPass since hundreds of people need to solve their issues at a time. Consequently, you'll have to go through a long phone tree and wait on hold for several minutes or hours before getting the help you need.

Luckily, you don't have to go through all this trouble. DoNotPay built a robot that dials E-ZPass's contact on your behalf and connects you when you reach a real human being. DoNotPay is a fast, convenient, and automated way to contact E-ZPass customer service.

E-ZPass Support Contact Number

If you have an issue with EZPass, you'll have to contact customer care; but before you do that, you can check the support site for any possible solutions to your problem. The customer support agent may ask for information like your account number or e-mail address, so be sure to have them on hand.

E-ZPass Support/FAQ Site	E-ZPass Help Page
E-ZPass Phone Number	(315) 461-0000
E-ZPass Fax	(251) 873-2214

Where to Find Quick Help for Your E-ZPass Problems

A good place to start is the E-ZPass help page. If you can't find a solution to your problem, try contacting them on their Twitter or Facebook pages. I highly recommend writing them a public message since they are more likely to respond to public complaints than private complaints.

If you still don't get a response, try posting your complaint on the E-ZPass Reddit page. Reddit has a large audience, and you may receive answers to your questions faster. While posting your complaint, remember to provide your details, including your email address and account number, for a faster response.

E-ZPass Corporate Address

The corporate address for E-ZPass is:

911 Old Liverpool Rd #2

Liverpool, NY 13088-2523

You will need this address if you have to visit the offices physically. You'll also need it if you file a lawsuit in the small claims court against the company since you must serve the demand letter.

If E-ZPass Refuses to Help Me, Can I Sue Them in Small Claims Court?

You can sue E-ZPass in the small claims court if you feel you have been wronged and E-ZPass does not own up to the mistake. DoNotPay can help you with the process. Here’s how:

DoNotPay generates a demand letter you can send to E-ZPass to try to settle things out of court.
If unanswered, you will then fill out the court forms. DoNotPay helps you with this and provides you with enough copies.
After that, you can file an official complaint with the court. DoNotPay will guide you through the process step by step.
You will then serve Ezpass, which will tell them that they are being sued. You should also specify a reason for which you are suing them.
Finally, show up in court! DoNotPay will provide a script you can use before the judge.

Common Reasons People Contact E-ZPass Support

Here are the usual reasons people contact E-ZPass support:

Report the loss of an E-ZPass tag
Inquire why the E-ZPass transponder is not working
Get statements and information on the account balance
Follow up on discounts
List more than one vehicle on the E-ZPass account

Get in Touch With E-ZPass Customer Service Using DoNotPay

When you encounter a problem using E-ZPass, you want it solved as soon as possible. Unfortunately, this may not be the case. You may call the support number countless times or remain on hold for several hours before you get connected to a support agent.

DoNotPay's Skip Waiting on Hold product solves this problem for you. You won't spend several hours on hold waiting to be connected to a support agent. Instead, DoNotPay calls the customer service number on your behalf and remains on hold so you can focus on other important matters. When the agent finally picks the call, DoNotPay notifies you. You can then speak to the agent to inform them of any problems and hopefully solve them.

Here's how you can use DoNotPay to skip the E-ZPass phone queue:

Open your web browser and sign up for DoNotPay.
Type in Skip Waiting on Hold and select the product.
Search for the company you'd like to call.
Click on the name of the company and have us do the work for you.

That's it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

DoNotPay Can Help You Skip the Phone Queue at 10,000+ Companies

DoNotPay is not limited to E-ZPass customer service. We can help you resolve customer service issues for any company, including:

If the company you want to contact is not on the list or can't find an article for the company you are interested in, don't worry- we most likely already offer a way to help you contact them without waiting on hold.