Easily Access Your Evergreen Medical Records

Request Medical Records Easily Access Your Evergreen Medical Records

How to Get Your Evergreen Medical Records Easily With DoNotPay

If you have been a patient of Evergreen Health and you need to have access to your medical records, there are several ways to get them.  You can call, go online, go to the hospital, fill out forms, look up mailing addresses, phone numbers, and fax numbers or download an app.

But if you want to get your  easily, you can also check out DoNotPay's Request Medical Records product.  Reduce your stress, save your time, and avoid confusion with DoNotPay!

Evergreen Health was created in 1972, a public hospital that has expanded to serve nearly 850,000 residents in not King and south Snohomish counties, with additional medical facilities located throughout the area.  Some of the services included at this full-service hospital and medical group include cancer care, hospice, pregnancy, primary care and emergency.  They have been named one of America's top 50 hospitals by  Healthgrades and given an A rating for patient safety by the Leapfrog Group.

What Is HIPAA, and How Does It Affect My Medical Records?

HIPAA is the acronym for Health Insurance Portability and Accountability Act and was passed in 1996 for the protection and security of patients and their records. 

Part of the act, called the Privacy Rule, HIPAA not only requires that your health care records be kept private and information only released with your authorization, it also gives you the right to inspect or receive a copy of your medical records either from your health care providers or insurance companies.

Why Would I Need Copies of My Medical Records?

There are a number of reasons that you may need copies of your medical records, and most often, when requesting them, you will need to give the reason you need them. Some of the most common reasons are:

  • You are changing doctors.  If your doctor is retiring, leaving the area, or you are for some reason, unhappy with them, you may need copies sent to your new provider.  If your doctor is retiring, and you don't have a new healthcare provider, you would want to get copies for yourself before the office closes.
  • You are moving out of town.  A move out of town, or out of state, will most likely require you to choose a new physician.  In order for them to establish a baseline and be up-to-date on any treatments that you have been getting, you should have your records sent to your new doctor.
  • You are seeing a specialist or out-of-network treatment that requires background on your records.
  • Family members need copies for health care directives, decisions, and future care.
  • You are getting emergency treatment outside your normal area, such as while on vacation or traveling.

How Can I Get My Medical Records from Evergreen Health on My Own?

You are able to access your records online, which include lab reports, appointments, diagnoses, and treatment, by going to the EvergreenHealth website. If you have a login, you can sign on to the patient portal, called My Navigator. If you do not have a login, click on "signup" and answer a few questions to get started. If you want copies of your full medical records, there are additional steps that you can take.

  1. After getting to the website, click on the Patients and Visitors tab at the top of the page.
  2. Under Information for Patients, go to After Your Visit.
  3. Click on Request Your Medical Record.
  4. Determine how you want the records sent.
If you are having the records sent directly to a provider, there are three fax numbers to use, depending on where your service took place.Your provider should fax, on letterhead, the information needed, and your records will be sent free of charge.
If the records are to be sent to you, there are a few ways to get them.Go into My Navigator, and access the messaging portion.  You can request records in this way.

If you need paper records, there are a number of steps to take:

  1. Download the form from the website.  The form contains basic information such as:
  2. Name and address, phone number
  3. Date range of records required
  4. Where the records are to be sent
  5. Why the records are needed
  6. It must be signed and dated
  7. You must provide a photocopy of a government issued identification
  8. The form and ID can be mailed or faxed to the numbers and addresses provided on the site.
  9. You can also send the information via the provided email address, with the form and ID as attachments.

Does It Cost Anything to Get My ?

If you are having your records sent to another medical provider, there is no cost involved.  However, if you are wanting copies for yourself, the following charges apply:

  • If your records are stored in an electronic record system, you will be charged $6.50 for electronic delivery or $.90 per download plus $.05 per page for printed copies.
  • If your records are stored in paper charts, the cost is $.07 per page for electronic delivery and $.12 per page for printed copies
  • Records stored both electronically and in paper charts will incur adjusted costs.
  • Sales tax and postage fees may apply.
  • You will be sent an invoice for the processing of your medical records in a separate transaction.

Can DoNotPay Help Me Get My Medical Records?

DoNotPay can help you get your medical records quickly and easily.  And it doesn't matter where you live or from what hospital!  Need records from Kaiser or Baptist?  Or Mercy or Cleveland Clinic?  No matter where you are, DoNotPay can save you time and money and get your records sent, so you can concentrate on other things.  And we can help in only three easy steps!

How to Request Medical Records Using DoNotPay:

DoNotPay has seen these requests before and knows how to write your health care provider a simple, clear, and effective letter that will get your legally-guaranteed  for you in no time.


  1. Look up medical records on DoNotPay’s website.


  2. Enter the name of the health care provider you’d like to receive medical records from.


  3. Answer a few questions about your provider and where you’d like to send the records.


 And that's all there is to it!  We will send off your request, and you should hear from the hospital in a couple of weeks!

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