4 Steps To Obtain Electric Bill Assistance In Missouri

Help With Bills 4 Steps To Obtain Electric Bill Assistance In Missouri

4 Steps To Obtain Electric Bill Assistance In Missouri

The energy you pay for every month powers the devices that keep you safe, healthy, and connected. It might also cook your food or heat your home and water. Your utility company understands that electricity truly is a necessity, so they are willing to work with you if you are struggling to make this month's payment or catch up on your last bill. If you are a Missouri resident who needs help paying your electric bill, DoNotPay can help you make a plan.

Get Assistance From Your Electric Company

Missouri is serviced by three different electric companies:

  1. Ameren
  2. Empire District (part of Liberty Utilities)
  3. Evergy (previously Kansas City Power & Light)

If you are serviced by Evergy, you will be in either the West or Metro region. All three of these providers offer the following options for paying your bill:

Average Monthly Payment/Budget BillingIf you struggle with seasonal spikes in your electric bill due to heating or cooling, you will benefit from enrolling in this plan. Your bill is calculated using your usage from previous months (usually the 12 months prior). If you do not use the amount of energy you pay for, a credit is applied to your account. Your account is reviewed periodically for usage, and your payment gets adjusted up or down accordingly.
Payment ArrangementsIf you have a past-due balance or know that you will not be able to make this month's payment, you can ask your provider for a payment plan that spreads the past-due balance over a number of months. You will be responsible for your monthly amount plus a set amount to cover your overdue balance. Contact them before your due date to avoid late fees.

Ameren Customers

Ameren participates in two different programs that give you credits toward your bill:

  • Keeping Current/Keeping Cool - Both of these programs offer monthly credits. To be eligible, your household income must be below 300% of the federal poverty level.
  • Dollar More - Ameren works with community agencies to provide up to $600 in assistance with energy bills per calendar year. Your income must be below 200% of the federal poverty level.

Empire District (Liberty) Customers

Liberty also offers a Low Income Program. The program was started in 2017 and will run while funding is available. To be eligible, you must go through a Community Action Agency. Once you are enrolled, payments must be made on time. Missing two consecutive payments will disqualify you from the program for a year. You will be enrolled in the Average Monthly Payment program and can expect to pay at least $10 a month.

Evergy Customers

Similar to Liberty's Low Income Program, Evergy has an Economic Relief program. Assistance is given as a monthly credit of up to $65 for up to 12 months. Applicants must have an open account in good standing and have income no higher than 200% of the federal poverty level. You may also be asked about the program by Evergy or the Missouri Public Service Commission.

Federal Assistance

The Low Income Home Energy Assistance Program (LIHEAP) is a federally funded program that assists families with their heating and cooling costs. While it is not dedicated expressly to electric bills, you can get some portion of your bill covered if you heat or cool your home with electricity. There are two LIHEAP initiatives in Missouri:

  1. Energy Assistance - A one-time payment to your energy provider. Funding may be available year-round.
  2. Energy Crisis Intervention Program (ECIP) - A seasonal program for those in danger of disconnection due to a sudden loss of income. The summer session runs from June to September with a maximum payment of $1,200. Winter runs from November to May with a maximum payment of $1,600.

You may be eligible for LIHEAP if you have less than $3,000 and are below the income threshold for your area. You can apply for LIHEAP online or by mailing your application to the Community Action Agency nearest you. You should receive a decision about your application within 30 business days.

Let DoNotPay Negotiate Your Electric Bill

Unsure of which option will work best for lowering your electric bill? Let DoNotPay handle the request for you in just four steps:

  1. Go to the Negotiate Bills product on DoNotPay.


  2. Choose whether you want us to call and negotiate your bill for you or send a bill negotiation letter on your behalf.


  3. Provide the details that will help us negotiate your bill, including the company name and how much your current plan costs.


  4. Enter your contact information, including email, address, and phone number.

Leave all the work to DoNotPay. We'll fight for a lower electric bill for you. If you're struggling with any other expenses, you can use this same four-step process. We can lower your

And more! Send us your statement details or browse our product page to find more information about your provider!

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