How to Request Electric Bill Assistance in Colorado

Help With Bills How to Request Electric Bill Assistance in Colorado

10 Organizations That Offer Electric Bill Assistance In Colorado

According to CPI from the Bureau of Labor Statistics, electricity prices in America increased by 6.3% within the last year. This forced many Coloradans to seek electricity bill assistance in Colorado from various institutions willing to help.

Despite most households incorporating new lifestyles to survive, electricity bills still consume a significant portion of their income. This DoNotPay guide explains how electricity bills work, plus where to go if you need help paying electricity bills in Colorado.

Understanding Your Electricity Bill 

Few people understand the contents of the electricity bill they receive from the utility company regularly. Some of these bills contain weird additional charges that, if not corrected, increase the overall cost of the power bill. Before you start looking for assistance in paying your electric bills, check the contents of your bill first.

While the utility companies try to minimize errors in their bills as much as possible, it's best to confirm that you're paying for the electricity you use. Here is a list of the contents of an electricity bill:

  1. Meter Reading - The meter shows your current and previous meter reading plus the last time your meter was read. The difference between current and previous readings makes for the amount of electricity you've used within that duration in kilowatt-hours(kWh).
  2. Service Prices - This section highlights the charges for different ways electricity gets into your home. These charges make up the bulk of your bill, and they include transmission charges, customer charges, distribution charges, and generation charges. The cost of each charge is drawn by multiplying the current charge with its respective charge rate.
  3. Usage Profile - The usage profile is the most essential section since it shows your energy consumption rate. It is divided into two parts; one details your total kWh during the previous months, while the other focuses on the previous and current month's kWh usage. Most bills indicate the daily usage here, which you can use to adjust your consumption habits.

Check for Errors in Your Electricity Bill

Utility companies make mistakes while drafting electric bills. One of the most common utility errors is typographical mistakes that alter the amount of electricity used. You may also find incorrect rates or experience meter malfunctions, all of which increase the final electricity price.

This is why you should seek the help of an energy consultant to decipher some of the technical jargon in electrical bills. They will also help identify some of the hidden errors that increase the cost of your bill.

Organizations That Can Help With Electricity Bills

Different organizations offer electric bill assistance in Colorado. Some of these institutions that provide grants are government-funded, while others include charitable programs and help services set up by utility companies for low-income earners.

OrganizationContact Information
Low-Income Energy Assistance Program (LIEAP)1-866-674-6327


Home Efficiency Assistance Program (HEAP)212-331-3126
Weatherization Assistance Program (WAP)303-772-1342


City of Loveland Water and Power Department970-962-2111
Black Hills Energy888-890-5554
City of Fountain719-471-7870


Eastern El Paso Community Center719 347-2976
Holy Apostles Outreach719 597-4249
Home Front Cares719 434-1501
Project COPE719 668-3804

What Happens If You Don't Pay Your Electricity Bill?

If you've not paid your electricity bill for some time, then your account may be in arrears. Accounts with unpaid balances are considered priority debt, and they may be sent to collection agencies or, at worst, be disconnected until the repayment is complete.

Ask For an Extension Date for Your Electricity Bill

If you cannot repay your electricity bill on time, you can request an extension by calling customer care service, visiting their offices, or writing an extension letter. A letter is the most preferred mode of communication because it's fast, cheap, and convenient.

DoNotPay can help you draft a compelling extension letter for later repayment. Here's an example of an electricity bill extension letter that the software came up with:

Dear Utility Service Provider,

I am writing this letter to request an extension on my upcoming electricity bill. Due to the recent COVID-19 pandemic and the resulting financial hardships, I won't be able to pay the bill of [$ amount] in a timely fashion. Therefore, I would like to request an extension on my payments from [date] to [date].

The COVID-19 pandemic continues to be the main hurdle to my financial restoration. It has significantly reduced my income over the last couple of weeks, as the conditions of my current employment status demand my physical presence.

This problem has saddled me with an undue burden that may further cause me to become late or delinquent in my payments. I would like to avoid that and hope you can help me remain a good and loyal customer by approving this extension request.

I am taking actionable steps to solve this financial crisis and being proactive in finding solutions for monetary relief. Extending the payment due date would be a huge leap in remedying my financial situation, and I would appreciate any assistance you can offer.

Thank you for your consideration.

Yours faithfully,


Ask For a Waiver on Late Fees for Electricity Bill

If it's your first late repayment and you have an excellent credit score, you can request a waiver from your utility company. All it takes is a simple call to their offices, where you can ask to speak to the person in charge and explain your situation to be granted a waiver.

Alternatively, you can visit their offices or write to them and request the same.

When asking for a waiver on your utility bill, keep these in mind:

  • Be polite rather than difficult
  • Go direct to the point
  • Be firm
  • Keep an open mind
  • Be willing to walk away

How to Negotiate an Electric Bill by Yourself

Some people cannot pay their electricity bills because their income is insufficient to cover all bills or they don't have a job. If you're from a low-income household, there are several ways to negotiate an electricity bill on your own. You can:

Ask for a Payment Plan

This unique plan allows you to repay your electricity bill in installments within the agreed duration. Depending on the debt accumulated, a payment plan can be shorter than three months or extend to a year.

Request a Discount

Some states in America, such as Colorado, require utility companies to provide discounts on utility bills for all low-income households. Provided you meet the essential criteria and the company is regulated, you can qualify for a 10%-25% discount on your electricity bill.

Talk to a Consumer Rights Advisor

A consumer rights attorney has a wealth of experience negotiating deals for consumers. They're also familiar with consumer state laws to guide you in case of electricity bill disputes.

Apply for a Loan to Pay Off Your Electricity Bill

Short-term financial assistance is the quickest way to repay your electricity bill arrears. This could be a cash float from a friend or family member or a loan from an accredited financial institution.

Pay Electricity Bill With Your Credit Card

Credit cards can help you clear all or part of your electricity bill, depending on the limit of your card. However, this is always a risk, especially if your bill is too high, since it can max out your credit card.

All these methods have drawbacks, and executing them alone can be a long and tedious process. DoNotPay simplifies the process by negotiating your electricity bill on your behalf. It can request a delay, waiver, or extension on your late utility bill.

How to Negotiate for Electric Bill Assistance in Colorado With DoNotPay

Negotiating to lower your electricity bill isn't a straightforward process. There are various checks to confirm whether you are financially unable to cater to your bill or not. Even if you meet their criteria, getting an extension or waiver on your utility bill is always the most challenging part.

With the DoNotPay negotiation product, you can contact any service provider to whom you owe bills and send a bold but respectful letter or place a phone call asking for relief from your bills.

Here’s how DoNotPay can help lower your bills:

  1. Go to the Negotiate Bills product on DoNotPay.


  2. Choose whether you want us to call and negotiate your bill for you or send a bill negotiation letter on your behalf.


  3. Provide the details that will help us negotiate your bill including the company name and how much your current plan costs.


  4. Enter your contact information, including email, address, and phone number.

Leave all the work to DoNotPay! We'll fight for a lower bill for you.

Why Use DoNotPay to Help With Electric Bill Assistance in Colorado 

DoNotPay is the best platform because it is:

  • Fast – You don't have to spend hours drafting a negotiation letter for an electric bill.
  • Easy – You don't have to waste time trying different ways to negotiate an extension on your electric bill.
  • Successful – You can relax knowing that we'll draft the best possible negotiation letter to your company.

DoNotPay Works Across All Companies, Entities, and Groups With the Click of a Button

DoNotPay can help reach many service providers who are open to negotiating with people facing financial difficulties. DoNotPay appeals to all companies on your behalf.

DoNotPay can negotiate:

  1. Gas bills
  2. Power bills
  3. Electric bills
  4. Light bills
  5. Internet bills
  6. Cell phone bills
  7. Medical bills

What Else Can DoNotPay Do for You?

DoNotPay offers additional services such as:

Do you need help sorting your electricity bill? Get help from DoNotPay today!

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