Reach Easylife UK's Customer Service Agents Without the Wait
Easylife boasts a friendly team of over 60 customer service personnel based in the UK and trained to assist customers with various issues. However, getting through to customer support can be a challenge, especially during peak times. You could spend several minutes on hold, which is quite frustrating. If you need help skipping long phone queues when contacting Easylife customer service, DoNotPay can help. DoNotPay built a robot to dial the number for you and connect you when you reach a real human being.
Who Are Easylife's Customers?
Easylife is one of the UK's leading importer, distributor, and mail-order companies. The company provides problem-solving products in household, garden, wellbeing, car, and DIY categories. Easylife delivers customer orders by two carriers, Hermes and Royal Mail.
How Can I Contact Easylife Customer Service?
You can contact Easylife customer service via several methods, including:
|Easylife By phone||800 055 7766 or 0333 030 0777
(Support lines are open from 8 am to 6 pm from Monday to Friday)
|Easylife Emailfirstname.lastname@example.org or email@example.com|
|Easylife By post||Easylife Ltd Warehouse
Euro House, Cremers Road.
What Is Easylife's Return Policy?
Easylife provides a 14-day return policy for their items. If you are not completely satisfied with your product, you can return it in its original packaging for a prompt replacement, exchange, or refund. You will be asked to pay up to £5 postage to return goods to them.
How Do I Complain to Easylife About an Issue?
You may have an issue or dispute with the goods or products you purchased from Easylife. If there is an issue with any of the items you order from Easylife, the company advises you to contact their customer service team to discuss your options. It is advisable to complain in writing and keep copies of your correspondence. Give the company reasonable time to act on your complaint before taking other steps.
When Should I Take My Complaint to Alternative Dispute Resolution?
If Easylife ignores your complaint or provides an unsatisfactory response, you have a right to take your issue to an ADR.
ADR is designed to deal with unresolved disputes in relation to:
- Returning goods
- Faulty goods
- Missing parts
- Customer service
- Product description
What Are the Other Alternatives to Resolve My Dispute With Easylife
Apart from ADR, you can also seek the assistance of an ombudsman to resolve your issue with Easylife. An ombudsman will independently review the case and make the final decision based on what they think is fair and reasonable. Another option is to escalate your dispute to a small claims court. Small claims court is the best option if you are claiming less than £10,000.
How to Sue Easylife in Small Claims Court With the Help of Donotpay
If you feel Easylife is not doing enough to resolve your issue despite numerous complaints, DoNotPay can help you take the matter to the small claims court near you.
Follow the simple steps outlined below:
- DoNotPay generates a demand letter you can send to Easylife to try to settle things out of court.
- If they don't respond, fill out the court claim forms. DoNotPay helps you with this and provides you with enough copies.
- After that, you can file an official complaint with the court. DoNotPay will guide you through the process step by step.
- You will then serve Easylife, telling them they are being sued. You should also specify a reason for which you are suing them.
- Finally, show up in court. DoNotPay will provide a script you can use before the judge.
Must I Write a Complaint Letter First Before Suing Easylife in Small Claims Court?
Yes. You must write a complaint letter to Easylife stating your specific issue and what you want the company to do to resolve it. Give the company 15 days to act before suing them. Ideally, the court requires you to ask the other party for payment before you sue them.
Get in Touch With Easylife Customer Service Using DoNotPay
Here's how you can use DoNotPay to avoid Easylife's phone queue:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and select the product.
- Search for the company you’d like to call.
- Click on the name of the company and have us do the work for you.
That's all. DoNotPay will now alert you once someone picks up without spending a second waiting on hold.
We can also help you solve customer care issues for:
DoNotPay Can Also Help You Solve Other Problems
Besides helping you get through to Easylife's customer care, DoNotPay can also help you to:
- Sue in small claims court
- Analyze TOS
- Get free trials
- Claim airline flight compensation
- File a complaint against any company
Skip Easylife's Waiting Hold With DoNotPay
It can be quite frustrating when you have to wait for several hours on hold before you reach the Easylife support agent. Fortunately, you can avoid this with DoNotPay's skip waiting on hold product. DoNotPay can call any customer service phone number for you, wait on hold in your place and notify you once connected to actual human support. Join us today and never wait on hold again!